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Anthem Security Breach

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Anthem BCBS Data Breach – 2.5.15

Jetwire Communication About Breach

Further Information

On February 5th we were notified that the Anthem Cyber Attack could potentially impact AA employees.  We have just been notified that the Anthem Cyber Attack could also include current or former members who used their BCBS card in these states from 2004 to present: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin. The communication below went out on Jetwire with instructions on how to enroll with a free credit monitoring and identity theft repair services.  Click here AnthemFacts.com  for more information.

Current and former Anthem members dating back to 2004 are being offered identity repair assistance and credit monitoring services via anthemfacts.com. Affected members can start accessing these services prior to receiving a mailed notification from Anthem, which will be sent in the coming weeks.
 
Members may access these services at any time during the 24-month coverage period. The free identity protection services provided by Anthem include:

  • Identity Theft Repair Assistance:Should a member experience fraud, an investigator will do the work to recover financial losses, restore the member’s credit and ensure the member’s identity is returned to its proper condition. This assistance will cover any fraud that has occurred since the incident first began.
  • Credit Monitoring: At no cost, members may also enroll in credit monitoring, which alerts consumers when banks and creditors use their identity to open new credit accounts.
  • Child Identity Protection: Child-specific identity protection services will also be offered to any members with children insured through their Anthem plan.


Identity theft repair services are available to Anthem members who feel they have experienced fraud. For members who have been impacted by the cyber attack, these services are automatically available and do not require enrollment. Please visit anthemfacts.com to learn how to access these services. Members may access identity theft repair services by calling 877.263.7995.
 
Additional protection is available through credit monitoring services. This requires a member to actively enroll because the member must provide their personal information and consent to have their credit monitored. Members can enroll at any time during the 24-month coverage period, and can learn how to sign up at anthemfacts.com. Members who do not have access to the Internet or who prefer telephone service may call 877.263.7995 for assistance.
 
 
UPDATE (2.6.15)
Members who may have been impacted by the Anthem cyber attack should be aware of scam email campaigns targeting current and former members. These scams, designed to capture personal information (known as phishing) are designed to appear as if they are from Anthem and the emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.
 
DO NOT click on any links in email.
DO NOT reply to the email or reach out to the senders in any way.
DO NOT supply any information on the website that may open, if you clicked on a link in email.
DO NOT open any attachments that arrive with email.
 
Anthem is not calling members regarding the cyber attack and is not asking for credit card information or social security numbers over the phone.
 
Visit anthemfacts.com, where you and other members can access information such as frequently asked questions and answers. You may also reach Anthem directly by phone at 1.877.263.7995. For more guidance on recognizing scam email, please visit the FTC website.

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APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

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