Representing the Flight Attendants
of American Airlines

Representing the Flight Attendants of American Airlines

Employee Assistance Program (EAP)

Employee Assistance Program (EAP) page

National EAP Specialist
Sharon Dunn
eap@apfa.org | Contact Form | APFA Ext. 8701

AA Reasonable Accommodation Request Form
AA Essential Job Descriptions & Functions

WELCOME TO YOUR APFA EMPLOYEE ASSISTANCE PROGRAM

This service is provided to you as a benefit of being a member of the Association of Professional Flight Attendants and provides CONFIDENTIAL support, information, resources and referrals for issues that impact your life, both at work and in your personal life.

Tired of the turbulent emotions and cancelled trips?
Is the path forward too bumpy and uncertain?
If you are ready to get into smooth air join your fellow Flight Attendants for sharing, caring, and finding ways to manage the ride.

Flight Attendants helping Flight Attendants.
Confidential peer support - The Virtual Way

YOU ARE NOT ALONE

Join your fellow Flight Attendants and Critical Incident Response Team in clearing the air.
SIGN UP TODAY
1-800-998-8194

APFA’s EAP provides the following services:

  • Assessment, information and resource referral support
  • The promotion of professional standards through effective conflict resolution
  • Offers response and support to critical or traumatic incidents

The objective of APFA EAP Is to enhance the health, welfare and safety of its Union's members by providing quality peer support services. Since we are a group of trained Flight Attendants, we not only value and understand the professional job you do every day, we also specialize in providing you and your family with a number of workplace resources and the guidance for the concerns that may impair your ability to function at your best.

WE ARE HERE FOR YOU!

The four integrated departments of EAP which specialize in specific aspects of the program are:

  • MENTAL HEALTH
  • PROFESSIONAL STANDARDS
  • CRITICAL INCIDENT STRESS MANAGEMENT
  • FLIGHT ATTENDANTS IN RECOVERY (F.A.I.R.)

Each department provides a wealth of information that better informs you of how EAP is directly related to your career as a Flight Attendant at American Airlines as well as the services we can provide to you and your family. Below are brief descriptions of each department and links to each of the individual department’s webpage.


Mental Health

APFA EAP understands that mental health issues can affect anyone at any time, occur in almost every family and workplace, and can adversely impact your quality of work and home life.

Some of the most common reasons Flight Attendants call us are:

  • Depression
  • Anxiety
  • Stress/Coping
  • Divorce
  • Substance Abuse
  • Trauma
  • Emotional Distress
  • Medical Clearance
  • Assistance Finding a Counselor

If you, or someone you know suffers from a mental health concern we can help you find the resources you need.

For CONFIDENTIAL assistance call:

(817) 540-0108
Ext. 8701

As Flight Attendants, we are

“First Responders”

and your Well Being is our first priority.

Any emergency or traumatic event at home or in the workplace can provoke distressful emotions, which is a normal reaction to an abnormal event.

The APFA EAP Critical Incident Response Team (CIRT) is available for confidential help 24 hours a day, 7 days a week. We are Flight Attendants assisting Flight Attendants.

For CONFIDENTIAL assistance call:

(800) 998-8194

APFA Professional Standards is a voluntary and confidential service providing members the opportunity to resolve conflicts/concerns about co-workers without management involvement.

Our Goals

  • To promote and restore professional conduct
  • Ensure a safe work environment
  • To develop and utilize sound problem-solving skills

If you have experienced a conflict or have a concern with a coworker and need confidential assistance from your Base Representative CLICK HERE

View the list of Base Professional Standards Reps

Provides a safe place for Flight Attendants in recovery to learn life/occupational skills from one another to support their ongoing recovery.

LEARN MORE >

 

Account


Headquarters

ADDRESS:
1004 West Euless Boulevard
Euless, Texas 76040

PHONE:
(817) 540-0108

FAX:
(817) 540-2077

OFFICE HOURS:
Monday - Friday,
9:00 AM - 5:00 PM (CST)

Our Sister Unions

APFA Events

Virtual Retirement Town Hall

October 13 @ 11:00 am - 12:00 pm

Fall BOD Meeting

October 19 @ 9:00 am - October 20 @ 5:00 pm

APFA Supports

Contact Us

For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.

For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108

Visit the Contact Us page for general questions or media inquiries.