Mental Health

 “THE BEST WAY OUT IS ALWAYS THROUGH” - Robert Frost

 AT APFA EAP YOUR WELL-BEING IS OUR FIRST CONCERN

WHAT WE DO
At the APFA EAP Department, we understand how mental health concerns can adversely impact your work and personal life.  Fortunately, there is hope with more treatment and community support than ever before.  The APFA EAP Department provides CONFIDENTIAL guidance, information, problem-solving, and resources for you and your family to resolve the issues that are of concern to you without negatively impacting your work-life.Some of the most common reasons flight attendants contact us are:

  • Depression
  • Anxiety
  • Stress / Coping
  • Divorce
  • Substance Abuse
  • Trauma
  • Emotional Distress
  • Medical Clearance
  • Assistance in Finding a Counselor or Therapist

If you or someone you know suffers from a mental health concern, we can assist with resources in your community.

For CONFIDENTIAL Assistance, call (817)540-0108 ext. 8701 or email us at eap@apfa.org.

WHO WE ARE

We are well trained flight attendants who specialize in providing you the resources you need to address your mental health concerns. As Flight Attendants, we understand the profession and work stressors that may contribute to your concerns. We also provide a safe place for you to find the right community resources to address those concerns.

Our goal is to promote your well-being by:

  • Providing assistance in a non-judgmental and respectful way
  • Maintaining your confidentiality
  • Remaining sensitive to your needs and concerns
  • Collecting appropriate information and problem solving to assist you in determining a course of action that best fits your situation

We know being a Flight Attendant can be stressful and we value the professional job you do every day.  We have a working knowledge of company policies, contractual language, DOT regulations, and community resources.  We are here to help.

YOU ARE NOT ALONE!

Flight Attendant Wait Time – DOT Random Drug/Alcohol Testing - 7.02.13

A flight attendant who reports as directed to the designated testing area for a random drug and/or alcohol test and who has waited forty-five (45) minutes from the time of notification indicated on the notification form for a drug testing collector or Breath Alcohol Technician (BAT) who has not arrived at the designated testing area to perform the test, must call his/her Manager on Duty (MOD) or Flight Service Daily Ops at 817-967-8409 and the appropriate contact listed on the test notification form to advise them of the failure of the collector or BAT to appear. The flight attendant shall indicate on the notification form the date and time calls were made and the names of the persons with whom they spoke. The flight attendant shall provide a copy of the notification form to his/her Flight Service Manager (FSM) within 5 business days. A Flight Attendant who has waited forty-five (45) minutes when the drug testing collector or BAT has failed to appear and who has followed the procedures outlined above will be free to leave the testing site and will not be considered as refusing to submit to testing. DOT (49CFR Part 40) and FAA (14 CFR Part 120) regulations will always supersede should any conflict arise between this document.

ON-LINE TWELVE STEP MEETING FOR FLIGHT ATTENDANTS

There is an on-line twelve step meeting for Flight Attendants who are in need of recovery or are recovering from alcoholism or drug addiction. The moderators of the meetings are recovering Flight Attendants! These on-line meetings will provide Flight Attendants with recovery support, even on the road! 'Wings of Sobriety' meetings are open to all Flight Attendants.

Schedule: Monday meeting at 8:00 p.m. Eastern, 5:00 p.m. Pacific
Friday meeting 8:00 p.m. Eastern, 5:00 p.m. Pacific
                  (The same schedule will apply to every Monday and Friday)

To Log into the meeting go to:  http://www.Sober24.com

Once the webpage is loaded, go to the right hand side and click “Register for Free Membership”

When successfully registered, click the “Chat” icon in the red bar at the top of the page.

Then scroll to the bottom of the page and click on “Wings of Sobriety” to enter.

OTHER INFORMATION & RESOURCES

For other information and resources, please visit the APFA EAP RESOURCE CENTER

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077

 

Headquarters
M-F: 9:00AM - 5:00PM (CST)

APFA Phone Reps
M-F: 7:00AM - 7:00PM (CST)

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CST)
Sat-Sun: 9:00AM - 5:00PM (CST)

APFA Events

Fall BOD Meeting

October 19 @ 9:00 am - October 20 @ 5:00 pm

SBA Town Hall

November 17 @ 1:00 pm - 2:00 pm