Representing the Flight Attendants
of American Airlines
Representing the Flight Attendants of American Airlines
IOD (Injury on Duty) Department
IOD Chair
Bellia Peckson
iod@apfa.org | Contact Form | Contact an IOD Rep-on-Duty Form | Chair Ext. 8293 | IOD Rep on Duty Ext. 8303
Injury on Duty Administrator Team
The administrator will reach out to you and take care of the following:
— Recoding of absences
— Ensure salary continuance is submitted
— Make any necessary travel arrangements
— Case management follow-up
— Collaborating with Sedgwick and the Nurse Case Managers
Contact your Injury on Duty Administrators:
All emails need to be sent to FA.IOD@AA.COM. This email address is being protected from spambots. You need JavaScript enabled to view it. The phone number to reach the IOD team is 800-VIP CREW and select option 6,4
Light Duty / Restricted Duty
While on an Injury on Duty (IOD)), if your doctor removes you from work with restrictions or light duty, it means that you are unable to work, and you will need to call in sick. Sedgwick and the Company are aware that light duty/restricted duty is not an option for Flight Attendants, so you will remain off work until your doctor releases you to full duty without restrictions.
Once your claim is accepted, you will be recoded to an IOD.
Resources
IOD Information
APFA IOD Packet - 5.17.21
Sedgwick viaOne Express - 2.23.16
JCBA Section 27 - Injury on Duty
JCBA Section 27 - Letter of Agreement
Forms
Gift Vacation Days Donation Form
Reasonable Accommodation Request Form - 10.03.18
Employment While on Leave of Absence, Injury on Duty/Sick Leave of Absence Form
Injury Information and Resources
Post MMI Reoccuring Injury Coding Request - 1.26.18
Aircrew Safety and Health from the National Institute for Occupational Safety and Health (NIOSH)
IOD Information - Blocked Ears
Permethrin MSDS - 7.21.16
Family Fund Assistance - 3.30.16
Turbulence Injuries
If you sustain an injury due to turbulence, notify the Captain immediately that you have been injured and request that the turbulence be documented. If medical treatment is necessary it is imperative to let the Captain know. IODs may be filed 24/7 by calling 1-844-777-8463.
Your call will be answered by a triage nurse with Sedgwick. You are NOT required to follow the nurse's recommendations and are free to seek medical treatment. Simply advise the nurse if you intend to seek immediate medical care. Not all injuries require immediate medical attention. In the event of a medical emergency, do not wait to speak with a nurse, go to the nearest emergency room. You must be removed from duty by a doctor to become eligible for workers’ compensation pay benefits once the claim is accepted.
All Flight Attendants should also file a CERS Report. The CERS Report is located on the Flight Service website by clicking on Safety and Security.
For more information about turbulence safety, please refer to the Inflight Manual – Safety and Security – General Safety
State Specific Information
California
Predesignation of Personal Physician
Notice of Personal Chiropractor or Personal Acupuncturist
The completed form needs to be sent to:
Fax:
610.964.5340 or
Mail:
American Airlines
c/o Harbor Health Systems
P.O. Box 11779,
Newport Beach, CA 92658-5041
Illinois
Notice of Our Workers' Compensation Preferred Provider Program (PPP)
Pennsylvania
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Contact Us
For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.
For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108
Visit the Contact Us page for general questions or media inquiries.