Injury on Duty Administrator Team
The administrator will reach out to you and take care of the following:
— Recoding of absences
— Ensure salary continuance is submitted
— Make any necessary travel arrangements
— Case management follow-up
— Collaborating with Sedgwick and the Nurse Case Managers
Contact your Injury on Duty Administrators:
Light Duty / Restricted Duty
While on an Injury on Duty (IOD)), if your doctor removes you from work with restrictions or light duty, it means that you are unable to work, and you will need to call in sick. Sedgwick and the Company are aware that light duty/restricted duty is not an option for Flight Attendants, so you will remain off work until your doctor releases you to full duty without restrictions.
Once your claim is accepted, you will be recoded to an IOD.
APFA IOD Packet - 5.17.21
Sedgwick viaOne Express - 2.23.16
Reasonable Accommodation Request Form - 10.03.18
Injury Information and Resources
Permethrin MSDS - 7.21.16
Family Fund Assistance - 3.30.16
If you sustain an injury due to turbulence, notify the Captain immediately that you have been injured and request that the turbulence be documented. If medical treatment is necessary it is imperative to let the Captain know. IODs may be filed 24/7 by calling 1-844-777-8463.
Your call will be answered by a triage nurse with Sedgwick. You are NOT required to follow the nurse's recommendations and are free to seek medical treatment. Simply advise the nurse if you intend to seek immediate medical care. Not all injuries require immediate medical attention. In the event of a medical emergency, do not wait to speak with a nurse, go to the nearest emergency room. You must be removed from duty by a doctor to become eligible for workers’ compensation pay benefits once the claim is accepted.
All Flight Attendants should also file a CERS Report. The CERS Report is located on the Flight Service website by clicking on Safety and Security.
For more information about turbulence safety, please refer to the Inflight Manual – Safety and Security – General Safety
State Specific Information
The completed form needs to be sent to:
c/o Harbor Health Systems
P.O. Box 11779,
Newport Beach, CA 92658-5041
For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.
For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108
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