Airport Code: A
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Sheraton Albuquerque Airport Hotel (S)
2910 Yale Blvd, Albuquerque, NM 87106
Website | Phone: 505-843-7000
Food & Beverage: 25% discount
Sheraton Albuquerque Uptown (L)
2600 Louisiana Blvd NE, Albuquerque, NM 87110
Website | Phone: 505-830-5784 | Fax: 505-881-6933
Food & Beverage: 20% discount in restaurants, lounge, and pantry, full service restaurant/lounge; 24-hour pantry market
Transportation: Provided by hotel
Cordis Hotel Auckland (L)
83 Symonds Street
Auckland New Zealand 1010
Phone: 011-64-9-5132
Website
Amenities
Food & Beverage: 25% discount (excluding alcohol), 24 hour restaurant and room service
Third Party Transportation
Johnstons Group
Phone: 64-9-255-1140
Albany Marriott (S)
189 Wolf Road
Albany, NY 12205
Phone: 518-458-8444
Website
Amenities
Food & Beverage: 20% discount applies to restaurant, room service, pantry, and lounge (excluding alcohol); Restaurant 0600-0200; Room Service 0600-2400; Coffee maker and refrigerator in room
Hilton Albany (L)
40 Lodge Street
Albany, NY 12207
Phone: 518-462-6611
Fax: 518-462-8192
Website
Amenities
Food & Beverage: 20% discount in the restaurants and lounge excluding alcohol
Pick Up: Across baggage claim in Taxi Shuttle Area
Courtyard Amarillo Downtown (L)
724 S Polk St, Amarillo, TX 79101
Phone: 806-553-4500
Website
Embassy Suites by Hilton Amarillo Downtown (S/L Overflow)
Fairfield Inn & Suites Marriott Amarillo Airport (S)
1740 Airport Boulevard, Amarillo, Texas 79118
Phone: 806-322-6777
Website
nhow Amsterdam RAI (L)
** HOTEL CLOSED UNTIL FURTHER NOTICE ** Crews will be located at the NH Barbizon Palace.
Prins Hendrikkade 59-72, 1012 AD Amsterdam, Netherlands
Phone: 31-20-556-4564
nhow Amsterdam RAI
Hotel will accept our crews beginning in May 2021.
Europaboulevard 2B, Amsterdam, Noord Holland 1078RV
Phone: 31-20-70-18-042
Website
Welcome Letter | Crew Brochure
Food & Beverage: 20% discount (excluding special breakfast rate); Special breakfast rate € 15,90;
Third Party Transportation
Amstelveense Taxicentrale Van Dommelen
Pick-up: exit terminal after leaving immigration. Cross the street to second curb, turn left. Proceed to yellow sign marked “bus stop crew”. The driver will be waiting next to their bus. Vehicles are marked.
Sheraton Anchorage Hotel & Spa (L)
401 E 6th Ave, Anchorage, AK 99501
Phone: 907-276-8700
Website
Food & Beverage: 15% discount in restaurant, on room service, pantry items, and purchase in lounge-excluding alcohol; Large 24/7 pantry; On site restaurant – hours dependent on covid restrictions
Other: Room safe; Coffee maker and refrigerator in room; Microwave in lobby; In room safe
Transportation: Provided by BAC Limo and Bus Service - 24/7 dispatch number: 907-222-2600; Pick up: lower level/arrival level outside baggage claim #5; Cross roadway to second island in front of cab stand.; BAC vehicles are marked with logo in yellow; Driver will have AA signage
Third Party Transportation
BAC Transportation, LLC
Phone: 907-222-2600
Website
Pick up: lower level/arrival level outside baggage claim #5. Cross roadway to second island in front of cab stand. BAC vehicles are marked with logo in yellow. Driver will have AA signage.
The Verandah Resort (L)
Long Bay, Antigua, West Indies
Phone: 268-562-6848
Website
Food & Beverage: Slacks required at fine dining restaurant for dinner
Other: $45 charges for any guest with crew member, Credit card must be presented upon check-in for guest
Third Party Transportation
Matthew's Car Rental
Phone: 268-772-7030
Divani Caravel (L)
Leof. Vasileos Alexandrou, 2, Athina 161 21, Greece
Website
Welcome Letter
Food & Beverage: 30% food discount including room service; One complimentary bottle of mineral water; Breakfast starts at 7:00a
Other: 30% discount in laundry services ; 10% discount on hotel spa; washcloth provided; City Center Shuttle
Third Party Transportation
GR Tours
Phone: 30-210-9889275
Pick-up: Outside Exit Door 1 at arrivals. Please see the bus in the assigned parking spot – 2nd lane across
Atlanta Marriott Airport Hotel (S)
4711 Best Road, Atlanta, GA 30337
Phone: 404-766-7900
Website
Welcome letter
Food & Beverage: 20% discount in restaurant(s) and lounge(s) located on the hotel premises and room service (excluding alcoholic beverages)
Transportation: Hotel will provide transportation to and from airport
Hyatt Regency Atlanta (L)
265 Peachtree Street NE, Atlanta, GA 30303
Phone: 404-577-1234
Website
Local Area: Connected to Peachtree Center Mall
Pick-Up: Take train to Terminal F, exit out of arrivals door A3. Vans are in Green Zone 4 – Hotel/shared ride shuttles
Omni Atlanta Hotel at CNN Center (L)
100 CNN Center, Atlanta, GA 30303
Phone: 404-659-0000
Website
The Westin Atlanta Hotel (S)
4736 Best Road, Atlanta, GA 30337
Phone: 404-762-7676
Website
Food & Beverage: 25% discount in the pantry, restaurants, lounge and for room service (excluding alcohol)
Third Party Transportation
A National Limo
Phone: 800-533-4859
Pick-up: Stalls 15 & 16; North Tower is located at 220 Marietta Street NW, Atlanta GA 30303.
Holiday Inn Resort Aruba (L)
J. E. Irausquin Blvd. 230, Palm Beach, Aruba Dutch, Caribbean
Phone: 297-526-3440/3442
Website
Food & Beverage: 20% discount in other restaurants/pool bar on food and non-alcoholic beverages (not on room service); 50% discount on breakfast buffet OR complimentary continental breakfast in Palms Lobby Bar
Other: 20% discount for any treatment in Etnika Spa (leased facility – hotel is not responsible for Etnkia’s services), 2 complimentary bottles of water
Third Party Transportation
De Palm Corporation
AT&T Hotel and Conference Center (L)
1900 University Ave, Austin, TX 78705
Phone: 512-404-1900
Website
Food & Beverage: 10% discount in the spirit shop, restaurants, lounge and for room service (excluding alcohol)
Other: On the University of Texas campus, 0.8 miles from the State Capitol. Rooms also have coffeemakers. Guests can buy a pass allowing access to the University of Texas campus sports facilities (additional fee), and bike rentals can be arranged (additional fee). Hotel is walking distance to many restaurants, museums, and local culture.
Austin Marriott Downtown (L)
304 East Cesar Chavez St, Austin, TX 78701
Phone: 512-457-1111
Website
Welcome Letter
Cambria Hotel Austin Airport
7800 E Ben White Blvd, Austin, TX 78741
Phone: 512-574-4874
Website
Food & Beverage: 20% discount; 24 hour pantry; Restaurant: Breakfast 7-11am, Dinner/Bar 4pm-11pm
Transportation: provided by hotel; Vans have Cambria sinage; Pick up is upper level, outside of Delta Airlines Ticketing; Hotel Shuttle – per manifest on pick up/every 30 minutes departure to hotel
Hampton Inn & Suites Austin Airport (S)
7712 E Riverside Dr, Austin, TX 78744
Phone: 512-389-1616
Website
Food & Beverage: Complimentary Breakfast
Transportation: Provided by hotel - Pick up is upper level, outside Delta Airlines Ticketing
Hilton Garden Inn Austin Airport (S)
7610 John Glenn Way, Austin, TX 78741
Phone: 512-386-7474
Website
Food & Beverage: 24-hour pantry market, 25% discount in the restaurant and lounge
Other: Microwave in room, Refrigerator in room, Coffee maker in room
Holiday Inn Austin Airport (S)
6711 E. Ben White Blvd, Austin, TX 78741
Phone: 512-385-8400
Website
Food & Beverage: 20% discount in restaurants, lounge and room service
Hyatt Place (S)
5932 Spirit of Austin Ln, Austin, TX 78719
Phone: 512-272-5001
Website
Food & Beverage: 10% discount (excluding alcohol), complimentary breakfast buffet
Other: Refrigerator and coffee maker in room, microwave access in pantry
Third Party Transportation
J&G's City Wild Express
Phone: 512-786-8131
Pick-up: Upper level far East end of the terminal at curbside check-in.
Airport Code: B
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Barcelo Sants (L)
Placa dels Paisos Catalans, Barcelona, Spain 08019
Phone: 011-34-935-035300
Website
Food & Beverage: 20% Discount including room service
Fitness: Complimentary access to the gym (Wellness Center not included)
Other: Coffee maker in room, refrigerator, room safe, no charge to add one guest
Hilton BCN (L)
Avenida Diagonal 589-591, Barcelona, 08014 Spain
Phone: 34-93-4957777 | Fax: 34-93-4957700
Website
Food & Beverage: 20% on food & beverages; room service available 1P-11P
The Hilton expects to have a continental breakfast (croissants, coffee, tea, milk) available from 7A-10A; lunch from 1P-430P. At the current time, 95% of area restaurants are closed for dinner due to COVID-19. Limited dinner menu (4-5 items; i.e., salad, sandwich, soup, pasta) in the main restaurant and lobby bar of the Hilton. At the moment, the Hilton is unable to offer room service when we return, but is planning to restart once COVID restrictions allow.
Other: In-room safe; refrigerators are locked and pre-stocked, if an item is removed from the refrigerator the guest is automatically charged.
Renaissance Fira (L)
Plaza Europa, 50-52, Hospitalet de Llobregat, Barcelona
Phone: 011-34-93-261-8000
Website
Welcome Letter
Food & Beverage: Buffet Breakfast – 10E, 10% Discount in the restaurants, and for 24 hour room service
Transportation: Grupdeu
Other: Metro stop adjacent to hotel, Restaurants within walking distance, Refrigerator/coffee maker in the room, Complimentary bottles of water (2), Metro stop next to the hotel, Restaurants/grocery within walking distance
Third Party Transportation
GrupDeu Limo
Phone: 34-932-984-312
Pick-up: Go through Passport Control. Pick-up is curbside to the left at the mini-bus parking area from Section 1 to 6 once you exit the terminal. Buses have red/orange/yellow stripes.
Grotto Bay Beach Resort (L)
11 Blue Hole Hill, Bermuda, CR 04
Phone: 441-293-8333
Website
Food & Beverage: 10% discount in restaurant; deliver food outside your hotel room door; delivery is available for breakfast, lunch and dinner; Orders can be placed during these hours: Breakfast 7:30 am – 10:00 am, Lunch 12:00 pm – 3:00 pm, Dinner 6:30 pm – 8:30 pm; Please make payment arrangements at check-in; Must order a boxed meal by 8:00 pm local time prior to your arrival for late night meal; Boxes will include a choice of sandwich or wrap, snack items, cookies and a bottle of water ($15, the crew discount does not apply; order and make payment please call 441-293-8333 ext. 4604); Hotel Menu
Face masks are mandatory in all public spaces and shuttles/taxis.
Doubletree by Hilton BDL (S)
16 Ella T Grasso Turnpike, Windsor Locks, CT 06096
Phone: 860-627-5171
Website
Sheraton Hartford Hotel at Bradley Airport (S)
One Bradley International Airport, Windsor Locks, CT 06096 (Located inside the terminal)
Phone: 860-386-7804
Website
Food & Beverage: Coffee maker in the room
Sheraton Springfield Monarch Place (L)
One Monarch Place, Springfield, MA 01144
Phone: 413-781-1010 | Fax: 413-734-3249
Website
Food & Beverage: 20% discount in the restaurants and lounge (excluding alcohol); The Hotel offers a variety of fresh daily sandwiches, salads, and wraps available at the Front Desk, in addition American Airline crews will also receive a 30% discount on food and beverage at the Starbucks located right outside of the hotel; Hotel Menu / Hours of Operations
Transportation: Transportation is provided by Hotel; travel time from BDL to Sheraton Springfield Monarch Place is approximately 25 minutes
Hilton Barbados Resort (L)
Needham Point, St Michael, Bridgetown, BB 11000
Phone: 246-426-0200
Website
Food & Beverage: 30% discount on food & non-alcoholic beverages in the restaurants, lounge, and room service, 20% discount on alcoholic beverages in the restaurants, lounge, and room service. Hotel agrees to provide a specialized crew menu for each food and beverage outlet. Complimentary coffee will be offered in the lobby for crewmembers departing prior to 0630; Water's Edge Menu; Lighthouse Terrace Menu
Spa: 50% discount off of the standard pricing in Eforea Spa
Third Party Transportation
Johnson’s Tours
Phone: 246-434-8430
Pick-Up: location is outside Customs area next to the dispatcher’s Kiosk.
Fairfield Inn Bangor Marriott (S)
300 Odlin Rd, Bangor, ME 04401
Phone: 207-990-0001
Website
Transportation: Provided by Maine Chauffeur
Sheraton Birmingham Hotel
2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203
Phone: 205-324-5000
Website
Transportation: Provided by hotel
Hilton Birmingham at UAB (Overflow Property)
808 20th St S, Birmingham, AL 35205
Phone: 205-933-9000
Website
Holiday Inn Express BNA (ODAN/S)
1111 Airport Ctr Dr, Nashville, TN 37214
Phone: 615-883-1366
Website
Food & Beverage: Complimentary breakfast; Restaurant Information and Menu
Other: Complimentary safe available at front desk
Hyatt House Nashville / Downtown – Sobro (L)
535 5th Ave S, Nashville, TN 37203
Phone: 615-248-9888
Website
Food & Beverage: Complimentary Breakfast; 30% Discount – food and non-alcoholic beverages in restaurants and lounge
Other: Waive access fees for local and toll free calls; Complimentary WIFI
Transportation: Signature On Demand Service
Sonesta Nashville Airport (S)
** Formerly named the Marriott Nashville Airport **
600 Marriott Dr, Nashville, TN 37214
Phone: 615-889-9300
Website
Food & Beverage: 25% discount in Champions Restaurant and room service
Transportation: Arrival transportation provided by Skyhop Global (954-400-0412 – AA dedicated line / 954-573-1717 – General Dispatch); Departure transportation by Hotel Shuttle
Radisson Hotel Nashville Airport (S)
1112 Airport Center Dr., Nashville, TN 37214
Phone: 615-889-9090
Website
Food & Beverage: 30% discount
Residence Inn Vanderbilt (L)
1801 Hayes Street, Nashville, TN 37203
Phone: 615-988-9920
Website
Third Party Transportation
Signature on Demand Service
Phone: 615-244-5466 / 877-255-0033
1. From Baggage Claim: Take the escalator, stairs or elevator to Ground level (Level #1 Ground Transportation)
2. Exit through the double glass doors and turn Right
3. Follow the walkway and signs for the Ground Transportation Center (GTC)
4. Enter the GTC and meet your vehicle at the first curb to the right (Limousine station); Vehicles will be waiting at the curb
Marriott Bogota (L)
Av. El Dorado 69 B 53, Bogota, Colombia
Phone: 011-571-485-1111
Website
Food & Beverage: 15% discount in restaurant
Other: Coffee maker, refrigerator, and safe in room; 30% discount in the spa
Residence Inn by Marriott Boise City Center (L)
400 S Capitol Blvd, Boise, ID 83702
Phone: 208-424-9999
Website
Food & Beverage: 10% discount in restaurant, lounge, and pantry
Other: Coffee maker, microwave, refrigerator in each room; health club access (Axiom)
Third Party Transportation
Boise Limousine Service
Phone: 208-871-9515
** EFFECTIVE 09NOV ** - Due to the order by the Governor of Massachusetts BOS hotels will stop serving alcohol as of 9:30pm (local time) each evening. They will continue to serve food and non-alcoholic beverages until 11pm in Connolly’s.
DoubleTree By Hilton Boston Logan Airport Chelsea (S)
201 Everett Ave, Chelsea, MA 02150
Phone: 617-884-2900
Website
Food & Beverage: 25% discount on food and non-alcoholic beverages in the restaurant(s) and lounge(s); complimentary continental breakfast
Hilton Garden Inn at Boston Airport (S)
100 Boardman Street, Boston, MA 02128
Phone: 617-567-6789
Website
Food & Beverage: 25% discount (excluding alcohol), hotel restaurant will remain open until 2300
Holiday Inn Boston Logan Airport Chelsea (S)
1012 Broadway, Chelsea, MA 02150
Phone: 617-884-3330
Website
Food & Beverage: 20% discount in the restaurant(s) and lounge(s) located on the Hotel Premises and for room service
Hyatt Place Seaport District
295 Northern Avenue, Boston, MA 02210
Phone: 857-328-1234
Website
Food & Beverage: 10% discount on restaurant and pantry items (excluding alcohol); Restaurant and Lounge on property
Other: Coffee Maker and refrigerator in room
Hyatt Regency Boston Harbor (S)
101 Harborside Dr, Boston, MA 02128
Phone: 617-568-1234
Website
Food & Beverage: 25% discount (excluding alcohol), Complementary breakfast buffet
Other: Microwave and refrigerators available upon request (subject to availability)
Transportation: Provided by the hotel (Pickup on lower level, Door B105 or B115, Van is white with purple signage)
Royal Sonesta (L)
40 Edwin Land Blvd, Cambridge, MA 02142
Phone: 617-806-4200
Website
Food & Beverage: 10% discount; 24-hour pantry
Other: Complimentary safe available
Transportation: Desert Coach 855-905-9101
Westin Copley Place
10 Huntington Ave, Boston, MA 02116
Phone: 617-262-9600
Website
Food & Beverage: 10% discount in restaurant, lounge, room service, and Ingredients Grab & Go (excluding alcohol); Restaurant and Lounge on property (temporarily closed due to COVID)
Other: Coffee Maker, refrigerator, and safe in room; microwave available behind the front desk
Third Party Transportation
Desert Coach Transport
Phone: 855-905-9101
Pick-Up: Door B206 ONLY. Call Dispatch: 855-905-9101
Royal Tulip Brasilia Alvorada (L)
SHTN TRECHO 1 LOTE 1B BLOCO C
Brasilia, BR 70800-200
Phone: 55-61-3424-7000
Website
Food & Beverage: 10% discount in the restaurants and for room service; Complimentary breakfast each day of stay
Other: Complimentary tea and coffee in guest rooms; Free use of Relax Spa; Free one-way metro ticket; Local calls free; No charge for family members staying with crew; Vacation deals for down time; 50% discount on mini-bar items and in-room movies; Complimentary fitness center; Two (2) PC’s will be installed in an office on the ground floor for only our crews, and at no cost.
Doubletree by Hilton Burlington Vermont (S)
870 Williston Rd, South Burlington, VT 05401
Phone: 820-825-6600
Website
Food & Beverage: 25% discount in the restaurant, lounge, and for room service (excluding alcohol)
Transportation: provided by the hotel; pickup outside baggage claim curbside
Hilton Budapest (L)
Budapest, Hess Andras ter 3, 1015 Hungary
Phone: 36303969110
Website
Food and Beverage Discount: 20% Discount in all-day restaurant, Lobby bar (located on hotel premises, and Room Service, Comp breakfast buffet
Other: Coffee maker and refrigerator in room
Third Party Transportation
Five Stars Hungarian Coach Company
Phone: 36-3039-69110
Aloft (S)
4219 Genesee St., Buffalo, NY 14225
Phone: 716-626-1800
Website
Food & Beverage: 25% discount on food and non-alcoholic beverages in restaurants and lounge
The Delavan Hotel (L)
6461 Transit Road, Lancaster, NY 14086
Phone: 716-635-9000
Website
Food & Beverage: 25% discount on food and non-alcoholic beverages in restaurants and lounge; 20% discount on room service (no delivery fee or gratuity added); Complimentary breakfast buffet; Grab and go for early departures
Embassy Suites Buffalo (L)
200 Delaware Ave, Buffalo, NY 14202
Phone: 716-842-1000
Website
Food and Beverage Discount: 10% discount in restaurants, lounge and room service
LA Marriott Burbank Airport (L)
2500 N Hollywood Way, Burbank, CA 91505
Phone: 818-843-6000
Website
Food & Beverage: 25% discount on food and non-alcoholic beverages in restaurants and lounge
Transportation: Provided by Five Star Transportation
Sheraton Universal Burbank (L)
333 Universal Hollywood Drive, Universal City, CA 91608
Phone: 818-980-1212
Website
Food & Beverage: 15% discount (excluding alcohol) in the restaurant(s) and lounge(s)
Renaissance Baltimore Harborplace
202 East Pratt Street, Baltimore, MD 21202
Phone: 410-547-1200
Website
Sheraton Baltimore Washington International Airport (S)
1100 Old Elkridge Landing Rd, Linthicum Heights, MD 21090
Phone: 443-577-2100
Website
Third Party Transportation
CONNECT
Phone: 866-222-7433
Radisson Fort George Hotel & Marina (L)
2 Marine Parade, Belize City, Belize
Phone: 501-223-3333
Website
Food & Beverage: 10% discount
Third Party Transportation
S&L Travel and Tours
Phone: 011-5-1-610-3358
Hilton Garden Inn Bozeman (S)
2023 Commerce Way, Bozeman, MT 59715
Phone: 406-582-9900
Website
Food & Beverage: 10% food discount
Transportation: Limo In Style Arrivals; Dispatch Phone Number: 406-920-5151, Dispatch 24/7 Email: [email protected]
Pick-Up: Outside of baggage claim in Shuttle lane. Vehicle either Black Mercedes Sprinter or White Ford Transit
Airport Code: C
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Aloft Downtown (L)
823 Lady Street, Columbia, SC 29201
Phone: 803-939-2140
Website
Other: Refrigerator and coffee maker in room; microwave available upon request
DoubleTree by Hilton Hotel Columbia (S)
2100 Bush River Road, Columbia, South Carolina 29210
Phone: 803-731-0300
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in restaurants and lounge
Third Party Transportation
Southern Shuttles LLC
Pickup: Go downstairs to baggage claim level. Driver will meet crew by the AA baggage claim level. Driver will meet crew by the AA baggage claim and will have an AA sign.
Hyatt Regency Etoile (L) (DFW, DFW#48, JFK, MIA, ORD Crews)
Hotel is currently closed due to COVID-19
3 Place du General Koenig
Phone: 331-140-681234
Website
Food & Beverage Discount: 30% discount on breakfast buffet; 20% food & beverage discount in the restaurant(s) and lounge(s) on the hotel premises, and a 10% discount from the hotel pantry and C'est Pret Market' Grab and Go
Le Meridien Etoile (L) (CLT, DFW #22, & PHL Crews / Temporary MIA CDG Hotel)
81 Boulevard Gouvion Sait CYR
Phone: 331-406-83434
Website
Food & Beverage Discount: 20% discount on food & beverage in restaurant(s) and bars except Longitude, 50% discount on buffet breakfast
Pullman Tour Eiffel (ORD crews) (L)
Allocated DFW crew hotel until further notice
18 Ave de Suffren, Entrée au 22 Rue Jean Rey
Phone: 331-44-385600
Website
Food & Beverage: 15% discount in the restaurants (this also applies to breakfast)
View the Room Service Menu
Third Party Transportation
Le Transport Evenementiel
Dispatch: 33 6 65 13 58 86.
Pick-up: Arriving crews will walk through Terminal 2A and clear Immigration. Crew bus will be waiting behind McDonald’s right after AA check-in area 8.
Holiday Inn Charleston Historic Downtown (L)
425 Meeting St, Charleston, SC
Phone: 843-718-2327
Website
Food & Beverage: 20% food & beverage discount (excludes alcohol)
Other: Guest rooms include coffee maker, refrigerator, and microwave. ATM on property.
North Charleston Marriott (S)
4770 Goer Drive North, Charleston, SC. 29406
Phone: 843-747-1900
Website
Other: Access to the M Club with complimentary breakfast, snacks, drinks, and nightly hors d’ oeuvre; Menu
Transportation: Will be provided by the hotel (Pick up point: Center island outside of baggage claim)
Third Party Transportation
SC Express
Phone: 843-860-0009
Aloft Cleveland Airport (S)
5550 Great Northern Blvd, North Olmstead, OH 44070
Phone: 440-772-4300
Website
Food & Beverage: 20% discount (excluding alcohol) in Restaurant and Lounge
Transportation: provided by hotel
Hilton Cleveland Downtown (L)
100 Lakeside Ave East, Cleveland, OH 44114
Phone: 440-772-4300
Website
Food & Beverage: 20% discount (excluding alcohol) in Restaurant and Lounge
Transportation: Red Sparrow
Westin Cleveland Downtown (L)
777 St. Clair Avenue NE, Cleveland, OH 44144
Phone: 216-771-7700
Website
Food & Beverage: 20% discount in the restaurants, lounge and for room service
Third Party Transportation
Red Sparrow Limo
Phone: 216-695-7550
Pick up is upper level outside door to far right
Hotel Intercontinental Cali (L)
Avenida Colombia No. 2-72, Cali, Colombia
Phone: 011-572-882-3225
Website
Aloft Charlotte Airport (S)
3928 Memorial Pkwy, Charlotte, NC 28217
Phone: 980-279-5550
Website
Food & Beverage: 10% Discount – food and non-alcoholic beverages in restaurants and lounge; complimentary breakfast
Transportation: Provided by hotel. Van is white with Aloft logo. Pickup in the designated hotel shuttle waiting area – lower level outside of bag claim Z
CLT Hampton Inn Steel Creek (S)
6220 Caden Road, Charlotte, NC 28278
Phone: 704-919-1800
Website
Transportation: Provided by hotel – Call hotel to coordinate pickup; Van is orange with Hampton Inn prominently featured above the windshield. Pickup i in the designated hotel shuttle waiting area – bag claim level Zone 1 – 2.
Doubletree CLT Gateway Village Downtown (L)
895 West Trade St, Charlotte, NC 28202
Phone: 704-347-0070
Website
Welcome Letter
Food & Beverage: 20% discount in restaurants, lounge, and room service, Room service fee waived
Other: In room refrigerator and coffee maker; microwave available upon request (based on availability)
Transportation: Provided by hotel via Executive Car Service, Phone: 704-347-0070
Doubletree by Hilton Hotel Charlotte Airport (S)
2600 Yorkmont Rd, Charlotte, NC 28208
Phone: 704-357-9100
Website
Food & Beverage: 20% discount in restaurants, lounge and room service
Transportation: Marked Hilton Executive Park
Hyatt Place Lake Pointe CLT Airport (S)
4119 S. Stream Blvd., Charlotte, NC 28217
Phone: 704-357-8555
Website
Food & Beverage: 20% discount, including room service
Transportation: Marked Hyatt Place Lake Pointe CLT Airport
Westin Charlotte (S)
601 College Street, Charlotte, NC 28202
Phone: 704-375-2600
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages
Transportation: provided by Cartier Classic Transportation
Pickup: Due to CLT construction please contact dispatch at 704-345-7222 when departing the aircraft. Dispatch will direct to pick-up point.
Third Party Transportation
Executive Car Service
Call dispatch upon departing aircraft. Dispatch will direct you to pick up point. 704-525-2191
Embassy Suites (S)
2886 Airport Drive, Columbus, OH 43219
Phone: 614-536-0500
Website
Food & Beverage: 20% Discount – food and non-alcoholic beverages in restaurants and lounge
Transportation: Transportation by Hotel. Vans are white, marked with Embassy Suites logo
Pickup Location - Outside baggage claim at "Off Airport Shuttle" sign
Sonesta Columbus (L)
33 Nationwide Blvd, Columbus, OH 43215
Phone: 614-461-4100
Website
Welcome Letter
Food & Beverage: 25% discount on food and non-alcoholic beverages; Restaurants
Third Party Transportation
Desert Coach
Sheraton Cordoba (L)
Duarte Quirós 1300, X5000 Córdoba, Argentina
Website
Food & Beverage: 20% discount (excluding alcohol) in the restaurant(s) and lounge(s) located on the Hotel Premises
Third Party Transportation
360 Regaional S.R.L.
DoubleTree Colorado Springs (L)
1775 E. Cheyenne Mountain Blvd., Colorado Springs, CO 80906
Phone: 719-576-8900
Website
Food & Beverage: 20% discount in the restaurant, lounge, and on room service; Breakfast available 6AM-10AM Mon through Fri, 6AM-11AM Sat and Sun; View Additional Information
Other: Hotel will drive within 2-mile radius; all rooms have a refrigerator; some rooms also have a microwave (requesting a microwave is a $4.00 charge)
Grand Fiesta Americana Coral Beach (L)
Blvd Kukulcan Km. 9.5 Zona Hotelera, Cancun Q Roo MX 77500
Phone: 52-998-881-3200
Website
Food & Beverage: 25% discount for food and beverages purchased inside the Coral Café; Items placed outside the café between 0530 to 2300 are complimentary.
Other: Gem Spa services offer a 30% discount
Transportation: Inter Caribe, Phone: 52-998-881-0000 X2124
Upon arrival you will receive a white bracelet that must be worn at all times. Items consumed at outlets will be charged to your room and the bill MUST be settled upon departure.
Hilton Cancun (L)
Carretera Federal Libre 307 Cancun-Tulum 248+868, SM-36 MZ-1, L-1-01 UPE-1E, Benito Juarez, 77580, Cancun, Quintana Roo, Mexico
Phone: 52 998 432 0300
Website
Food & Beverage: Hotel restaurants and lounges are all inclusive
Other: Complimentary WIFI; Crew Member is responsible for a $41 per night additional Guest Fee if a guest is present
Transportation: AGA Transportation, Phone: 52-998-704-0355
Marriott Resort Cancun (L)
Blvd, Kukulcan Km 14.5 Zona Holetera, Cancun Q.Roo, C.P. 77500 Mexico
Phone: 52-998-881-2000
Website
Food & Beverage: 20% discount
NH Cancun Airport
Carr. Fed Cancún - Puerto Morelos, SM 47 M01 L 1- 22 77506 Cancún Mexico
Phone: 52-998-881-1200
Website
Westin Resort & Spa (S)
Blvd Kukulacan KM 20, Cancun
Phone: 52-998-848-7400
Website
Food & Beverage: Comp breakfast, 20% Food & beverage discount (excluding alcohol)
Transportation: AGA Transportation, Phone: 52-1-998-0355
Third Party Transportation
Alfredo Grijalva Transportation
Phone: 011-52-199-8704-0355
Renaissance Curacao Resort and Casino (L)
Baden Powellweg 1, Willemstad, Curacao
Phone: 011-5999-4355000
Website
Food & Beverage: 20% discount in the restaurants and on room service, Flat $15.00 USD full American buffet breakfast (an app. 29% discount - taxes/service charge not included in $15)
Other: Coffee station in the lobby for early departure crew
Third Party Transportation
Freddies Insenia Transportation
Hampton Inn & Suites-Cincinnati Downtown (L)
617 Vine St A, Cincinnati, OH 45202
Phone: 513-354-2430
Website
Food & Beverage: Hotel provides crewmembers complimentary breakfast during the hosted breakfast hours
Other: Refrigerators available in selected rooms; microwave available 24/7 in the breakfast area
Marriott Cincinnati Airport (S)
2395 Progress Drive, Hebron, KY 41048
Phone: 859-586-0166
Website
Other: Fitness center, indoor pool; min-fridge in room
Transportation: Provided by hotel shuttle; go to ground transportation, on the left go to carousel #1; follow the signs out the door in front of carousel #1; wait at the hotel pick up lane #3
Third Party Transportation
Executive Transportation
Phone: 859-261-8841
Pick up: ground transport east, zone 4
Airport Code: D
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Hotel Dubrovnik Palace (L)
Masarykov put 20, 20000, Dubrovnik, Croatia
Website
Food & Beverage: 10% discount in the restaurant(s) and lounge(s) located on the Hotel Premises and for room service
Third Party Transportation
Premium Travel
Phone: 00-385-91-288-1400
Driver will meet crew outside of passport control.
Doubletree by Hilton DCA Crystal City (S)
300 Army Navy Dr, Arlington, VA 22202
Phone: 703-416-4100
Website
Food & Beverage: 20% discount (excludes alcohol), 20% discount at Made Market
Other: In room refrigerator, microwave, & coffee maker
Transportation: Provided by the hotel. Pick-up/drop-off at departure lower level door 4. Outside curb for all hotel pickups.
Hyatt Regency Crystal City (L)
2799 Jefferson Davis Highway, Alexandria, VA 22202
Phone: 703-418-1234
Website
Food & Beverage: 15% discount; Grab n Go Market (Location: Directly across from the main entrance of the hotel; Hours: 6:00 am to 2:00 am (7 days a week))
Transportation: Provided by hotel. White Vans with Hyatt Regency signage. Terminal B between Doors 2 & 3 upper level.
Shuttle tracking: www.trackmyshuttle.com
Hotel code: 2799 (to know where shuttle is in route)
Washington Marriott Georgetown (L)
1221 22nd Street NW, Washington, D.C. 20037
Phone: 202-872-1500
Website
Food & Beverage: 10% discount on food and non-alcoholic beverages in restaurants and lounge
Transportation: Connect - Shuttle Number: 703-707-2020; Pick up/Drop off lower level, first curb door 7
Third Party Transportation
CONNECT
Phone: 703-707-2020
PICK UP: lower level, first curb door 7
Pullman New Delhi Aerocity (L)
Asset No. 02, GMR Hospitality District, IGI Airport, New Delhi 11037 India
Phone: 91 11 46080808
Fax: 91 11 46080809
Website
Welcome Letter
About the Hotel
Food & Beverage: 15% discount; Restaurants
Transportation: provided by Pullman Hotel
Cambria Suites (S)
16001 E. 40th Circle, Aurora, CO 80011
Phone: 303-576-9600
Website
Food & Beverage: 20% discount
Other: 24hr business center, 24 hr fitness center, swimming pool & spa (indoor), free 800 & local calls, shuttle rides to local restaurants & stores, Wolfgang Puck & Numi organic teas in room as well as free coffee to go in the lobby every morning, Bath & Body Works amenities in room, 2 TV’s, iron & board, microwave & refrigerator in every suite.
Courtyard by Marriott (S)
6901 Tower Road, Denver, CO 80249
Phone: 303-371-0300
Website
Food & Beverage: 25% discount in Bistro, 15% in market (excludes alcohol)
Other: In room refrigerator and coffee maker, Microwave available in the market
Transportation: provided by Denver Coach, 303-317-3543, Dispatch-X405
Hyatt Place Pena Station (S)
6110 North Panasonic Way, Denver, CO 80249
Phone: 720-405-4321
Website
Welcome Letter
Transportation: Provided by hotel; Pick-up: East/blue side, door 505, island 3
Hyatt Regency Denver at Colorado Convention Center (L)
650 15th Street, Denver, CO 80202
Phone: 303-436-1234
Website
Transportation: Provided by Denver Coach, 800-905-9101; Level 5, Door 512, Lane 5, West side, *red* signs
Third Party Transportation
Denver Coach
Phone: 800-905-9101
Drop-Off: Level 5, Door 501, Lane 1 on the East side. (Red signs)
Pick-Up Point: Level 5, Door 501, Lane 5 on the East side (Red signs)
This change includes Denver Coach providing pick-up for all arrival crews to the Courtyard by Marriott Airport/Tower Road, Cambria Suites Airport, and all transportation to/from the Crowne Plaza Downtown
AC Hotel Fort Worth (L)
101 West 5th Street, Fort Worth, TX 76102
Phone: 682-291-0700
Website
Welcome Letter
Food & Beverage: 20% discount on food and non-alcoholic beverages
Aloft Dallas Euless (S)
1301 Chisholm Trail, Euless, TX 76039
Phone: 817-571-4211
Website
Food & Beverage: 25% discount on food and non-alcoholic beverages in restaurants and lounge; discount is excluded from 24/7 corner items and essential articles; complimentary breakfast buffet/grab and go for early morning departures
Courtyard Dallas DFW Airport South/Irving
2280 Valley View Lane, Irving, TX 75062
Phone: 972-790-8990
Website
Courtyard Downtown Fort Worth Blackstone Hotel (L)
601 Main St, Fort Worth, TX 76102
Phone: 817-885-8700
Website
DFW Marriott Airport North (S)
8440 Freeport Parkway, Irving, TX 75062
Phone: 972-929-8800
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in the restaurants and room service
Other: Complimentary refrigerator upon request, access to a microwave in the Market 24/7, ATM in lobby
Transportation: Transportation provided by the Marriott
Hyatt Regency DFW (S)
2334 North International Pkwy, DFW Airport, TX 75261
Phone: 972-453-1234
Website
Welcome Letter
Food & Beverage: 20% discount; No free coffee in the morning, coffee makers in the guest rooms.
Sheraton Fort Worth Downtown Hotel (L)
1701 Commerce St, Fort Worth, TX 76102
Phone: 817-335-7000
Website
Food & Beverage: 25% in the restaurants and lounge (excludes alcohol)
Transportation: Aries Shuttle, Phone: 888-582-7437
Shuttle Drive time windows from the Downtown Fort Worth Hotels:
12:00am – 06:30am 30 minutes of drive time
06:31am – 08:00pm 60 minutes of drive time
08:01pm (2001) – 11:59pm 30 minutes of drive time
Worthington Renaissance (L)
200 Main Street, Fort Worth, TX 76102
Phone: 817-870-1000
Website
Food & Beverage: 20% Discount – food and non-alcoholic beverages in restaurants and lounge
Transportation by: Aries Shuttle, Phone: 888-582-7437
Third Party Transportation
Aries Shuttle LLC
or
SkyHop Global
Call Skyhop to coordinate pickup location based on arrival terminal and gate.
Phone: 954-400-0412 (dedicated American Airlines line)
Phone: 954-573-1717 (general dispatch line)
Hilton Doha (L)
Diplomatic District, West Bay Area, 24572, Doha, Qatar
Phone: 974-4423-3333
Website
Welcome Letter
Food & Beverage: 15% discount (excluding Alcohol) in Restaurant and Lounge, not including Society and Reem Al Bawdi (third party restaurants); Complimentary Breakfast Buffett in Mawasem All Dining Restaurant
Other: Complimentary service for 3 pieces of laundry per day
Transportation: Provided by Hotel
Hilton Downtown (L)
435 Park St., Des Moines, IA 50309
Phone: 515-241-1456
Website
Food & Beverage: Restaurant on site offering 20% discount on food items; Coffee maker, refrigerator, and safe in room; Microwave available in pantry area
Holiday Inn Airport (S)
6111 Fleur Drive, Des Moines, IA 50321
Phone: 515-287-2400
Website
Food & Beverage: 20% discount on food items, full service restaurant and grill on site; Coffee maker, refrigerator, and microwave in room
Detroit Marriott at the Renaissance Center (L)
400 Renaissance Drive W, Detroit, MI 48243
Phone: 313-568-8000
Website
Food & Beverage: 20% Discount – food and non-alcoholic beverages in restaurants and lounge
Sheraton Detroit MetroAirport Hotel (S)
8000 Merriman Rd, Romulus, MI 48174
Phone: 734-729-2600
Website
Food & Beverage: 20% Discount – food and non-alcoholic beverages in restaurants and lounge
Other: Waive access fees for local and toll-free calls; Complimentary WIFI
Westin Detroit Airport (S)
2501 Worldgateway Place, Detroit, MI 48242
Phone: 734-942-6500
Website
Food & Beverage: 20% Discount, 24 Hour Room Service, Lounge (11AM-1AM)
Other: KCM Access at hotel directly to McNamara Terminal
Transportation: Airport Shuttle, Pickup and Drop Off at McNamara Terminal is on Departures Level at front entrance to hotel. P/U from North Terminal outside baggage claim.
Third Party Transportation
Allways Transportation L.L.C.
Phone: 248-444-6461
Pick-up: take elevator on left to ground floor, turn left, go out glass doors. Vehicles will be curbside. Vans cannot stop at glass vestibule.
The Gresham Hotel (L)
23 Upper O'Connell Street, Dublin, Ireland
Phone: 353 1 874 6881
Website
Food & Beverage: 20% discount in the restaurants, lounge and for room service, excluding alcohol; complimentary access to Crunch Fitness Temple Bar
Other: Within a 6-minute walk of Dublin City Gallery, Luas light rail and the Abbey Theatre. There's also laundry facilities, and access to a large, external health and fitness club
Hilton Garden Inn Dublin House (L)
Custom House Quay, Dublin 1
Phone: 0035 1 8541500
Website
Food & Beverage: 10% discount in the restaurant, lounge and for room service (including alcohol), Comp light grab and go breakfast upon arrival, Comp breakfast buffet upon departure
Other: free WI-FI and flat-screen HDTVs, as well as mini-fridges, and tea and coffee making equipment. Room service is available. A contemporary restaurant/bar serves a breakfast buffet and offers a children's menu and city views. Other amenities include a gym, a convenience store and a coin-operated laundry.
Third Party Transportation
ECL Chauffer Drive
Phone: 001-353-1-854-1500
Airport Code: E
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Apex Waterloo Place Hotel (L)
23-27 Waterloo Place, Edinburgh, Scotland EH1 3BH
Phone: 1-131-523-1819
Website
Food & Beverage: 25% discount on food and beverage in the restaurant and lounges located on the hotel premises (includes alcohol); discounted rates of 7.70 GBP for continental breakfast and 11.00 GBP for full breakfast
Third Party Transportation
Capital Cars
Phone: 44-131-313-7777
Pick Up: Turn immediately right after you exit international arrivals door inside the terminal. The Bureau de Change is on the left. Exit glass doors straight ahead. Continue straight ahead to fence with sign stance 23. Walk around this fence and driver will be waiting.
Best Western Plus Eagle Lodge and Suites (S)
200 Loren Ln, Eagle, Colorado 81631
Phone: 1-800-780-7234
Website
Food & Beverage: free continental breakfast; coffee, microwave and refrigerator in room
The Inn at Riverwalk (L)
27 Main St, Edwards, CO 81632
Phone: 970-926-0606
Website
Third Party Transportation
B-Line Xpress
Phone: 800-423-0929
Hilton Garden Inn (L)
111 W University Ave, El Paso, TX 79902
Phone: 915-351-2121
Website
Food & Beverage: 20% discount on food and beverages in restaurants and for room service, Comp breakfast during breakfast serving hours, Comp grab and go for departures prior to breakfast serving hours (please let desk know if you will be needing one).
Other: All guest rooms include a refrigerator, microwave, and coffee maker
Wyndham El Paso Airport (S)
2027 Airway Blvd, El Paso, TX 79925
Phone: 915-778-4241
Website
Food & Beverage: 25% discount
DoubleTree Newark Penn Station (L)
1048 Raymond Blvd, Newark, NJ 07102
Phone: 973-622-5000
Website
Welcome Letter
Transportation: Provided by Hotel, Phone: 973-622-5000
Vehicles have Doubletree Penn Station signage; Pick up Terminal A, Level 3 at Last Door
Residence Inn Newark Airport (L)
83 Glimcher Realty Way, Elizabeth, NJ 07201
Phone: 908-352-4300
Website
Transportation: Desert Coach (221 S River St, 9th floor, Hoboken, NJ,07030)
24 hour dispatch: 518-261-4488
24 hour fax: 602-926-8706
Renaissance Newark Airport Hotel (S)
1000 Spring Street, Elizabeth, NJ 07201
Phone: 908-436-4600
Fax: 908-436-4610
Website
Welcome Letter
Food & Beverage: 20% discount off food purchases; Restaurant 6am-midnight; Ironbound To Go / In Room Dining 6am-midnight
Other: Gift Shop/Market – Open 24 hours
Transportation: Provided by Hotel with Renaissance signage.
Shuttles operate 24 hours per day, every 15 minutes from 4am – midnight, every 30 minutes from midnight to 4am.
Pickup location: Terminal A, Upper Level, Door 2
Key West Marriott Beachside
3841 North Roosevelt Boulevard, Key West, Florida 33040
Phone: 305-296-8100
Website
Hotel Intercontinental Buenos Aires (L)
Moreno 809, Buenos Aires, Argentina 1070
Phone: 011-5411-4340-7100
Website
Food & Beverage: 25% restaurants & room service
Airport Code: F
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Springhill Suites Fairbanks (L)
575 1st Avenue, Fairbanks, AK 99701
Phone: 907-451-6552
Website
Welcome Letter
Food & Beverage: Complimentary breakfast; Lavelle’s Bistro restaurant located on-site, open for lunch and dinner (no discount)
Transportation: Transportation provided Hotel; Meet Hotel Shuttle outside Baggage Claim; Vehicle marked with hotel signage
Hilton Garden Inn Clovis (S)
520 W Shaw Ave, Clovis, CA 93612
Phone: 559-299-2203
Website
Food & Beverage: 10% discount in the restaurants, lounge and for room service
Transportation: Provided by the hotel
Ludovisi Palace (L)
Via Ludovisi, 43-00187, Rome
Phone: +39 06 42020396
Website
Welcome Letter
Food & Beverage: Complimentary breakfast, 2 complimentary bottles of water; (Mini bar items in room are not complimentary); Menu of the Day; Hotel Menu; €12 covers breakfast for the guest (€6 city tax) - breakfast is complimentary for the crewmembers
Other: ** EFFECITVE September 1st 2021 ** - 1 family member sharing the same double room as the crew member + € 12 per night + the city tax; 2 family members sharing the same room as the crew member, we will have to upgrade them to an Executive Triple room: + € 60,00 per night + the city tax; 3 family members sharing the same room as the crew member, we will have to upgrade them to an Executive Quadruple room: + € 90,00 per night + the city tax
Hotel Savoy (Temp Relocation)
Via Ludovisi, 15, 00187 Roma RM, Italy
Phone: +39 06 421551
Website
Welcome Letter
Food & Beverage: 10% discount in the restaurant/room service
Other: Complimentary wireless in the guest room
Transportation: provided by Agenzia Bravetta
LeMeridien Viscount Rome (DFW & CLT only)
Third Party Transportation
Agenzia Bravetta
Phone: 39-06-65-57-251
Pick-up: All incoming crewmembers may proceed through the arrival hall by following the indication /exit/ and then /baggage claim/. Exit the arrival hall following the /taxi/ sign through Door 2; then turn right to Door 3, and cross roadway to reach the crew bus parking area. Then left under blue /Hello Sky/ sign.
Please note that any guest accompanying a crewmember must find their own transportation to/from the airport.
B Ocean Fort Lauderdale (L)
1140 Seabreeze Boulevard, Fort Lauderdale, FL 33316
Phone: 954-564-1000
Website
Food & Beverage: 10% (Including room service)
Transportation Information: Transportation provided by Prestige Trans.
Hyatt Place 17th Street Convention Center (S)
1851 SE 10th Avenue, Fort Lauderdale, FL 33004
Phone: 954-763-7670
Website
Food & Beverage: 35% discount
Other: Coffeemaker/Microwave/Refrigerator in each room
Transportation: provided by hotel
Third Party Transportation
SkyHop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Hilton Mainz (L)
Rheinstrasse 68, 55116 Mainz, Germany
Phone: 49 6131 2450
Website
Food & Beverage: 25% discount
Other: Complimentary safe available in room
Transportation: Erya Tours, Phone: 0049-69-90-55
Novotel Mainz (L)
Augustusstrasse 6, 55131 Mainz, Germany
Phone: 011-49-6131-9540
Website
Transportation: Erya Tours, Phone: 0049-69-90-55
Airport Code: G
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Margaritaville Beach Resort (L)
269 West Bay Road, Box 30829, KY1-1204, Cayman Islands
Phone: 345-945-3800
Website
Food & Beverage: License to Chill Bar, 5 O'clock Somewhere Bar & Grill (swim up bar), Frank & Lola's Pizzeria (lobby), Chef Roy Yamaguchi Eating House Bar & Grill (lobby).
Third Party Transportation
Eric M. Smith Taxi
Phone: 345-321-5666
Phone: 345-939-7192
Westin Guadalajara (L)
Avenida de las Rosas 2911, Guadalajara, Jalisco, 44530, Mexico
Phone: 52-33-3880 2700
Website
Food & Beverage: Complimentary breakfast items prior to 0700, 15% discount in restaurants and room service
Third Party Transportation
Sin Fin De Servicios
Phone: 11-52-33-312-32849
DoubleTree GEG (L)
322 N Spokane Falls Court, Spokane, WA 99201
Phone: 509-455-9600
Website
Food & Beverage: 20% discount
Other: Complimentary safe available at front desk
Transportation Information: Hotel Shuttle; Pick Up - ground transportation area
Guyana Marriott Hotel Georgetown (L)
Block Alpha, Battery Road, Kingston, Georgetown Guyana
Phone: 592-231-2480
Website
Food & Beverage: 20% discount (excluding alcohol) in the restaurant(s) and lounge(s); Hotel Menu
Pegasus Guyana Hotel (L)
Seawall Rd., Guyana, GY 00000
Phone: 592-225-2853
Website
Third Party Transportation
Patrick Transportation Service
Fairmont Copacabana
Avenida Atlântica, 4240, Copacabana, Rio de Janeiro, 22070-900 Brazil
Phone: 55 2125251232
Website
Food & Beverage: 20% discount excluding alcohol; 24/7 room service; Primary restaurant hours 0600-0100; Mini-bar in each room that is currently stocked; crewmembers are not allowed to bring food from the U.S.; Bottled water in the mini-bar is not complimentary
Other: Complimentary guest room internet; 20% discount on laundry and in the Willow Stream spa
Sheraton Rio Hotel & Resort (L)
Rua Niemeyer, 121-Leblon
Rio De Janeiro, Brazil 22450-220
Phone: 011-55-21-2529-1122
Website
Food & Beverage: 30% discount on breakfast, lunch, and dinner
Other: Will shuttle to local activities; ATM in lobby; outdoor pool & secure beach; gym with universal equipment; 24 hour crew room w/ refrigerator, TV, coffeemaker; 3 free internet terminals; separate crew check in; hotel provides transportation to downtown Rio de Janeiro
Third Party Transportation
Grayline Brasil
Phone: 5521-98493-1569
Pick-up: Arrival level, Door D
Please note that the airport traffic police do not allow Grayline buses to park in the designated crew boarding area for more than ten (10) minutes in the Summer. They will then be forced to leave the area and lap around the airport. This may result in delays in pick-up. Please keep this in mind when heading to the crew boarding area.
True Blue Bay (L)
P.O. Box 1414, Old Mill Road ,True Blue, St. George's, Grenada West Indies
Phone: 473-443-8783
Website
Food & Beverage: 10% discount; complimentary continental breakfast
Hyatt Place Grand Rapids / Downtown (S/L)
140 Ottawa Avenue NW, Grand Rapids, MI 49503
Phone: 616-984-1200
Website
Welcome Letter
Food & Beverage: 20% discount on food and in the market; Complimentary breakfast – 630A-9A M-F; 7A-10A Sa-Su; muffins/bagels/Starbucks available in the market for early AM departures; Full menu available until 11P; then a reduced menu (pizza, charcuterie, salads, hummus, etc.); Guests may order food from the room for pick-up
Drury Inn & Suites Grand Rapids (ODRs ONLY)
5175 28th Street SE, Grand Rapids, MI 49512
Phone: 616-942-8511
Website
Other: Coffeemaker, microwave, refrigerator in each room
Transportation: Provided by A White Knight Limousine - 616-292-6307; Exit Door 3 and one lane across to the commercial lane. Vans are marked with A White Knight logo. *After hours, please call 616-242-6703 – Call Center, and they will contact A White Knight
Third Party Transportation
White Knight Limousine
Phone: 616-292-6307
Pick-up: Exit Door 4 and one lane across to commercial lane. Vans are marked. White Knight Limo drop-off and pick-up at the Hyatt Place Downtown will be on the 2nd floor of the parking garage, then direct access to the hotel. Arrivals between 1AM-3:30AM must call the Contact Call Center 616-242-6703. Arrivals between 1AM - 3:30AM must exit door #3 and cross over to the commercial lane for pick up
Marriott Sao Paulo Airport Hotel (S)
Ave. Monteiro Lobato, Vila Miriam, Sao Paulo, Brazil 07190-000
Phone: 011-5511-2468-6999
Website
Food & Beverage: Comp breakfast buffet
Internet: Discount internet for crewmembers (16.00 BRL or $9.18 USD)
Other: Guest fee of 40BRL (about $25) charged
Pullman Sao Paulo Ibirapuera (L)
Rua Joinville 515, Vila Mariana, 04008100, Sao Paulo, Brazil
Phone: 55-11-5088-4000
Website
Food & Beverage: 45% Food and Beverage Discount, Comp breakfast in Pateo
Other: One bottle of water/day
Marriott Airport (S)
One Marriott Drive, Greensboro, NC 27409
Phone: 336-852-6450
Website
Third Party Transportation
Landflight Express, LLC
Phone: 336-370-1741
Crowne Plaza Greenville (S)
851 Congaree Rd, Greenville, SC 29607
Phone: 864-297-6300
Website
Food & Beverage: 20% discount
Other: Local shuttle service within 5 mile radius of hotel; in room refrigerator and coffee maker
Springhill Suites by Marriott Downtown (L)
200 East Washington Street, Greenville, SC 29601
Phone: 864-720-2901
Website
Welcome Letter
Food & Beverage: 20% discount in restaurant; Breakfast complimentary 6am-10am; Provide To-Go-Boxes for grab & go in Lobby for early departures; Provide Coffee station in lobby for early departures
Transportation: Provided by Hotel. Black vans with hotel signage.
Pick-up: Outside of baggage claim in courtesy van lane.
Barcelo Guatemala City (L)
7A, Avenida 15-45, Zona 9, Guatemala City, Guatemala 01009
Phone: 011-502-2320-4000
Website
Food & Beverage: 20% discount
Internet: 30 minutes free in business center
Other: Huge gym, outdoor pool, Free coffee in the a.m.
Courtyard by Marriott Guayaquil (L)
The Courtyard Guayaquil will remain closed until 2021. Crews will continue to be relocated to the Hilton Guayaquil until further notice.
Av. Francisco de Orellana #236, Guayaquil, Ecuador
Phone: 011-593-4-6009200
Website
Food & Beverage: Complementary breakfast
Hilton Colon Guayaquil (L)
Av. Francisco de Orellana, Guayaquil, Ecuador 090150
Phone: 593-4-5010000
Website
Food & Beverage: 15% discount
Transportation: Provided by hotel; Pick up outside customs
Airport Code: H
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Novotel Citygate Hong Kong (L)
51 Man Tung Road, Chung Tung, Hong Kong
Phone: 852-3602-8888
Website
Food & Beverage: 20% discount in restaurants and room service
Other: Safe and refrigerator in room; large gym and outdoor pool; hotel is connected to large mall; high speed train station is located on the lower level
ANA InterContinental Tokyo (L)
1-12-33 Akasaka, Minato-Ku Tokyo 107-0052 Japan
Phone: 01-81-3-3505-1111
Website
HND Welcome Letter
Food & Beverage: 12 restaurants on property; 25% discount in all except Sushi Restaurant Kenzan
Third Party Transportation
Airport Transport Service Co. Ltd.
Phone: 011-03-3665-7245
HND International Arrival Procedures
Prince Waikiki (L)
100 Holomoana St, Honolulu, HI 96815
Phone: 808-956-1111
Website
Food & Beverage: 20% discount
Other: Complimentary safe available at front desk; hotel local transportation to Waikiki
Third Party Transportation
VIP HNL
Phone: 808-836-0317
Pick Up: Outside bag claim - E, Yellow Curb
Airport Code: I
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
DoubleTree by Hilton McLean Tysons (L)
1960 Chain Bridge Road, McLean, VA 22102
Phone: 703-893-2100
Website
Food & Beverage: 10% discount
Westin Washington Dulles Airport (S)
2520 Wasser Terrace, Herndon, VA 20171
Phone: 703-793-3366
Website
Food & Beverage: 50% discount in the restaurants, lounge and for room service (excluding alcohol)
Transportation: provided by hotel
Other: 1.1-mile drive from Dulles Airport; 4.8 miles from the Steven F. Udvar-Hazy Center; 5.5 miles from the Sully Historic Site; 37-in flat-screen TV; rainfall showers; pillow-top mattresses; 24-hour pantry; Italian restaurant; bar; local shuttle is available, upon request, pending availability within a limited area.
Third Party Transportation
Connect
Phone: 866-222-7433
Club Quarters (L)
722 Fannin Street, Houston, TX 77002
Phone: 713-224-6400
Website
Food & Beverage: 10% discount
Houston Airport Marriott at IAH (S)
18700 John F. Kennedy Blvd., Houston, TX 77032
Phone: 281-443-2310
Website
Food & Beverage: 20% discount in the restaurants, lounge, and for room service (Excludes alcohol); Hotel Menu
Other: Hotel is connected to the terminal and Crews can walk (aprox ¼ mile) or take the tram/subway system to hotel
JW Marriott Houston by the Galleria (L)
5150 Westheimer Road, Houston, Texas 77056
Phone: 713-961-1500
Website
Third Party Transportation
SkyHop Global
Dedicated AA Line: 954-400-0412
General Dispatch Line: 954-573-1717
Pick up: Baggage Claim near Airport Info Desk
Grand Hyatt Incheon (Overflow Hotel)
208 Yeongjonghaeannam-ro, 321 Beon-gil, Jung-gu, Incheon, South Korea, 22382
Phone: 82-32-745-1234
Website
Welcome Letter
Food & Beverage: 20% food discount; KRW 35,200 (incl. tax); On site restaurants - Grand Café (Buffet & A la Carte) and Swell Lounge (Snack & Beverages)
Other: Complementary WiFi
Transportation: Provided by the hotel
Sheraton Incheon Hotel (L)
6-9 Songdo-Dong, Yeonsu-Gu Incheon, Seoul, South Korea
Phone: 82-32-835-1114
Website
COVID-19 Prevention Guidelines
Food & Beverage: 30% discount on restaurants and non-alcoholic beverages (Feast is the all-day dining restaurant) 25% discount on room service; Menu, Room Service, YUE Menu
Other: 2 Bottles of water in room, Refrigerators, coffee makers and safe in guest room, Workout room open 24 hours, pool closed at night
Doubletree by Hilton ICT Airport (S)
2098 Airport Rd, Wichita, KS 67209
Website
Food & Beverage: 10% discount
Other: In room refrigerator and coffee maker, Courtesy shuttle provided within 3 mile radius of hotel
Transportation: Provided by the hotel
Drury Broadview Hotel (L)
400 West Douglas Av, Wichita, KS 67202
Website
Food & Beverage: 30% discount (excluding alcohol) in the restaurant and lounge
Other: In room refrigerator, microwave, and coffee maker
The Hampton Inn Downtown (S)
225 Grace St., Wilmington, NC 28401
Phone: 910-251-3930
Website
Food & Beverage: 25% discount on pantry items; Coffee maker, refrigerator, and microwave in room
Other: Safe available at front desk; Pool and fitness center
Transportation: Hotel Shuttle
Hotel Ballast (L)
301 North Water St., Wilmington, NC 28401
Phone: 910-763-5900
Website
Food & Beverage: 10% discount in restaurant, lounge, room service, and pantry items (excludes alcohol)
Other: Coffee maker, and safe in room; Microwave available in the Pantry/Market; No Refrigerators; Pool and fitness center
Third Party Transportation
Pyramids Cab LLC
Phone: 910-274-4841
Pick-up: Exit middle doors of the airport by the information desk. Pick up is curbside. Look for vehicles with Pyramids Cab LLC logo sticker on them. Airport does not allow parking at the terminal.
Courtyard by Marriott IND (S)
2602 Fortune Circle East, Indianapolis, IN 46241
Phone: 317-248-0300
Website
Food & Beverage: 20% discount
Other: 24 hour Ppantry; Crew Lounge; complimentary safe available at front desk; hotel local transportation within 5 miles
Transportation: Hotel shuttle; Pick Up: hotel shuttle area
Hyatt Regency Indianapolis (L)
One S. Capitol Avenue, Indianapolis, IN 46204
Phone: 317-632-1234
Website
Food & Beverage: 25%discount in the restaurant and on room service; 25% food discount in the lounge but not on alcohol (Discount does not apply in Starbucks)
Transportation: provided by Capitol City Coach, 317-484-8484
Pick-up point: Zone 4...Follow signs to car rental counters in ground transportation center. Zone 4 is across the crosswalk from the Thrifty counter. If you take the skywalk, take the escalator on the right hand side. Driver will meet you curbside, or call 317-484-8484.
Third Party Transportation
Affiliated Transportation
Phone: 317-484-8484
Airport Code: J
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Snow King Resort (L)
400 Snow Kind Avenue, P.O. Box SKI, Jackson Hole, WY 83001
Phone: 307-733-5200
Website
Third Party Transportation
Snake River Taxi
No guests are allowed in the taxi if traveling with guest. Alternate travel arrangements need to be made. Snow King may not be able to accomodate guest. Phone ahead to advise you are bringing a guest. Confirm hotel can/will accomodate prior to arrival. There is a $10.00 charge per guest in the shuttle.
Aloft Jacksonville (L)
2101 Dixie Clipper Drive, Jacksonville, FL 32218
Phone: 904-741-1997
Website
Welcome Letter
Doubletree By Hilton Jacksonville Airport (S)
2101 Dixie Clipper Drive, Jacksonville, FL 32218
Phone: 904-741-1997
Website
Food & Beverage: 20% discount in restaurant, pantry and for room service; 10% discount in lounge (excludes alcohol)
Third Party Transportation
Super Shuttle JAX
Phone: 904-765-9999
Courtyard by Marriott JFK Airport (S)
145-11 North Conduit Ave, Jamaica, NY 11436
Phone: 718-848-2121
Website
Food & Beverage: 10% discount; free breakfast
Courtyard Central Park (L)
1717 Broadway, New York, NY 10019
Phone: 212-380-5080
Website
Food & Beverage: 10% Discount in restaurant and lounge – excluding alcohol; nosh! Bistro serving: Breakfast 6:30-11:00AM; Light Fare 12:30-10:00PM; Bar Service ending at 11:00PM
Other: Small refrigerator; Keurig Coffee Maker with daily complimentary coffee / tea; In-Room safe accommodates 17” standard size laptop; Ironing board and Iron
Transportation: Desert Coach - 518-291-4488; JFK Pick-up/Drop off: Terminal B on lower level – middle island, Area A; LGA Pick-up/Drop off: Terminal B at departures last door on the right
The Martinique - Curio Collection by Hilton (L)
49 W 32nd St., New York, NY 10001
Phone: 212-736-3800
Website
Welcome Letter
Food & Beverage: 10% discount on food and non-alcoholic beverages
TWA Hotel
John F. Kennedy International Airport, JFK Access Road, One Idlewild Drive, NY 11430
Phone: 212-806-900
Website
Food & Beverage: List of onsite restaruants
Other: Fitness center
Airport Code: K
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
CenterHotel Midgardur (L)
Laugavegi 120, 105, Reykjavik
Phone: +354-595-4444
Website
Food & Beverage: 10% discount in the restaurant(s) and lounge(s) located on the hotel premises and for room service, Complimentary breakfast buffet
Other: Refrigerator in room, Coffee maker in room, Exercise room
Third Party Transportation
Bus4U Iceland Ehf
The Courtleigh Hotel & Suites (L)
85 Knutsford Blvd, Kingston 10, Jamaica West Indies
Phone: 876-929-9000
Website
Food & Beverage: Complimentary breakfast buffet, Grab 'n Go's for early morning departures, 1 Complimentary bottle of water in the guest room
Third Party Transportation
Island Car Rentals Limited
Phone: 867-926-8861 or 867-926-5991
Courtyard King Kamehameha's Kona Beach Hotel (L)
75-5660 Palani Road, Kailua-Kona, HI, 96740
Phone: 808-329-2911
Website
Welcome Letter
Food & Beverage: 20% discount in Honu’s on the Beach restaurant and Bullfish Poolside bar and grille; Billfish Bar & Grille open for lunch and dinner from 11 am to 8 pm; EFFECTIVE 01MAY - Will begin offering breakfast again. Hours of operation will be 6 am – 11 am daily at Billfish Bar & Grille. Menu will be a la carte with a 20% discount on food - View Menu
Third Party Transportation
VIP Transport
Phone: 808-871-2702 / 808-836-0317
Pick up is at baggage claim A, the little parking lot on the north side of the airport
Airport Code: L
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Hyatt Place Las Vegas at Silverton Village (S / ODR)
8380 Dean Martin Drive, Las Vegas, NV 89139
Phone: 702-575-62010
Website
Food & Beverage: 10% discount; Restaurant/Lounge 24/7 Limited Menu Items 10:30pm-7:00am; 24 hour coffee
Other: Rooms with refrigerators, coffee maker and safe; Microwaves located in pantry/kitchen area; 24 hour fitness facility; 10% Discount at Outlets in Silverton Casino
Transportation: provided by Worldwide
Las Vegas Marriott (S)
325 Convention Center Dr, Las Vegas, NV 89109
Phone: 702-650-2000
Website
Food & Beverage: 20% discount in restaurants, lounge, and for food items in the market (excludes outlet specials and alcohol)
Sahara Las Vegas (S)
2535 Las Vegas Blvd. South, Las Vegas, NV 89109
Phone: 702-761-7000
Website
Food & Beverage: 10% discount in the restaurants (excluding Bazaar, Cleo and Katsuya), lounge and on room service; Crew members get a coffee coupon at check-in that can be used at Perq or Northside Café; Restaurant Hours; Crew Lounge with microwave located in the Blanca Tower; Keurig coffee makers available MUST SUPPLY YOUR OWN PODS
Transportation Option: Las Vegas Monorail has a convenient stop next to the SLS Las Vegas; discounts available to crew members - two ride or round trip is $8.50; 24 hours passes or 2 day passes available; visit https://tix.lvmonorail.com/slsflightcrews to buy tickets
Westin Las Vegas Hotel & Spa
160 E Flamingo Rd, Las Vegas, NV 89109
Phone: 702-836-5900
Website
Welcome Letter
Food & Beverage: 20% discount in restaurant, Lounge and Room Service (excludes alcohol); In-Room Dining 5pm – 10pm
Third Party Transportation
Worldwide Services
Phone: 702-591-2180
The Ayers Hotel (L)
14400 Hindry Ave, Hawthorne, CA 90250
Phone: 310-536-0400
Website
Food & Beverage: 20% discount (Excludes alcohol)
Other: Van service to beach
Marriott Airport Hotel (S)
5855 West Century Blvd., Los Angeles, CA 90045
Phone: 310-641-5700
Website
Food & Beverage: 30% discount (excludes Starbucks and alcohol)
Renaissance LAX (S)
9620 Airport Blvd, Los Angeles, CA 90045
Phone: 310-337-2800
Website
Welcome Letter
Food & Beverage: 20% discount
Transportation: provided by APEX; Apex Dispatch: 310-330-7500 or 1-800-359-1800
Vans are White, or Black with 1-800FLY1800 Logo. Apex is tracking flights. All driver's will be circling the Terminals until they make contact with the crew – vans are not allowed to park or wait at the curb per LAX rules.
Terminal 4 pick up: Upper level. Exit terminal and walk to the right. American Airlines sign on the door "Terminal 4 -L2-04"
Terminal 5 pick up: Upper level. Exit terminal and walk to the left. American Airlines sign on the door "Terminal 5 - L2-02
Renaissance Long Beach Hotel (L)
111 E Ocean Blvd, Long Beach, CA 90802
Phone: 562-437-5900
Website
Food & Beverage: 20% discount in restaurant and lounges (excluding Alcohol)
Sonesta LAX Airport (S)
** Formerly named Crowne Plaza LA Airport **
5985 W. Century Blvd., Los Angeles, CA 90045
Phone: 310-519-8200
Website
Sonesta Redondo Beach (L)
** Formerly named Crowne Plaza Redondo Beach **
300 North Harbor Dr, Redondo Beach, CA 90277
Phone: 310-318-8888
Website
Other: 20% discount for crew at hotel spa (Sail Away Spa)
Third Party Transportation
SkyHop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Overton Hotel and Conference Center (L)
2322 Mac Davis Lane, Lubbock, TX 79401
Phone: 806-776-7000
Website
Food & Beverage: 20% discount
Marriott New York LaGuardia (S)
102-05 Ditmars Boulevard, East Elmhurst, NY 11369
Phone: 718-565-8900
Website
Hotel Indigo Flushing (S)
36-03 Prince Street, Flushing, NY 11354
Phone: 929-329-1500
Website
Welcome Letter
The Martinique - Curio Collection by Hilton (L)
49 W 32nd St., New York, NY 10001
Phone: 212-736-3800
Website
Welcome Letter
Food & Beverage: 10% discount on food and non-alcoholic beverages
Third Party Transportation
Golden Touch
Phone: 718-886-5204
Pick Up:
At Terminal B: Terminal B Departures Level, Middle Isle to the Right Under the AA Sign.
At Terminal C from 4:30AM – 10:00PM : Terminal C Departures Level, Exit to The Right – Pick up at the Last Door.
*At Terminal C from 10:00PM – 04:30AM: Terminal C Arrivals Level, at Authorized Vehicles – next to the Bus Stop.
- OR -
Transportation for downtown layovers:
Desert Coach – 518-261-4488
Crowne Plaza Heathrow T4 (S)
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow
TW6 3FJ
Phone: 44-20-39714411
Website
Welcome Letter
Food & Beverage: 30% discount in the restaurant(s) and lounge, including room service
Holiday Inn Kensington High Street (L)
Wrights Lane, Kensington, London W8 5SP
Phone: 44-0-207-368-4023
Website
Welcome Letter
Food & Beverage: 20% discount in Boulevard Restaurant, room service & Starbucks. 5£ full breakfast, early riser breakfast to-go upon request. 24/7 Room Service & Starbucks. Manager's Happy Hour 17:00-19:00, 50% discount on alcoholic beverages; bottled water is £2.10 for 330ml or £3.60 for a 1 litre; Drink Menu, Restaurant Menu (available until 1am), In-Bed Breakfast Menu
Fitness: Indoor swimming pool, 2 saunas, steam room, jacuzzi, spa (20% discount on services)
Other: In room coffee maker & refrigerator. Dedicated crew lift, and crew room with microwave & lockers for liquid storage
Third Party Transportation
CCH Logistics (Comet Car Hire)
Phone: 011-442-0208 897 9984
Sheraton Kauai Coconut Beach Resort (L)
650 Aleka Loop, Kapaʻa, HI 96746
Phone: 808-822-3455
Website
Food & Beverage: 20% discount
Other: Complimentary safe available in room
Transportation: Provided by hotel - 808-822-3455; vehicle will be waiting in loading area
Pick-up: baggage claim where courtesy vehicles are located.
Royal Sonesta Kaua'i Resort (L)
Formerly - Kauai Marriott Resort
3610 Rice Street, Lihue, HI 96766
Phone: 808-245-5050
Website
Food & Beverage: 10% discount in the restaurant and on room service
Transportation: Provided by hotel. Call when leaving the gate - van cannot park curbside. Hotel logo on vans.
El Pardo DoubleTree (L)
Calle Independencia 141, Urbanizacion Surquillo, Miraflores, Lima, Peru
Phone: 011-511-617-1000
Website
Food & Beverage: 15% discount in the restaurant El Lobby del Pardo, bar, room service and VIP lounge(s) located on the hotel premises
Holiday Inn Lima Airport (S)
Ave. Tomas Valle S/N Esq Ave., Faucett Centro Aereo Comercial, Callao 07041, Peru
Website
Third Party Transportation
Movil Bus SAC
Phone: 51-989-289-014
Peru Immigrations
Peru Immigration does not permit entry of any foreign national (including crew members & diplomats) if passports do not have at least 6 months remaining before expiration. All passports MUST be valid at least 6 months prior to the expiration date.
Hilton Garden Inn Liberia Airport (S)
Rute #21, Liberia, Guanacaste, Costa Rica 50101
Phone: 011-506-2690-88-88
Website
Food & Beverage: 10% discount menu prices on food, non-alcoholic beverages in restaurants, lounges, and room service. 6:30am-10:30pm; Free continental breakfast
Other: 24 hour access to fitness center; Refrigerator and microwave in rooms; outdoor pool; 24 hr restaurant; Hotel provides transportation
Hotel Riu Palace (L)
Playa Matapalo - Sardinal, Carrillo - Guanacaste
Phone: 506-268-12-300
Website
Transportation: Lars Transport - 1-506-269-4249
Tivoli Oriente (L)
Av.D. Joao Ii-Parcela 1.14, Lisbon, Portugal
Phone: 351-21-891-5100
Website
Food & Beverage: 10% discount in restaurant, lounge, and room service (excludes alcohol), Comp bottle of water
Third Party Transportation
Aerocoope
Phone: 351-21-840-0121
Airport Code: M
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
NH Collection Eurobuilding (L)
Padre Damian 23, Madrid, Spain
Phone: 011-34-91-353-7300
Website
Welcome Letter
Food & Beverage: Buffet Breakfast – 6E (50% discount) , 15% discount in the restaurants and on room service; Breakfast Menu; Domo Restaurant Menu
Novotel Las Ventas
Albacete 1 Esquina, Av. de Badajoz 28027, Madrid, Spain
Website
Welcome Letter
Hotel Menu
Cleanliness and Prevention Overview
About Novotel Las Ventas
Novotel Madrid Center (L)
PCalle O'Donnel 53, Madrid, Spain
Phone: 011-34-91-221-4060
Website
Novotel Welcome Letter
Food & Beverage: 50% discount food and non-alcoholic beverage inclusive of room service; 50% discount on a full breakfast; Restaurant / Room service from 10:00 till 23:00
Other: Complimentary internet access ; 15% discount in Laundry service; Complimentary use of Workout Fitness 24/7, (In order to respect social distancing this services need to be booked in reception)
Third Party Transportation
Del Moral
Phone: 34 917 54 20 03
Pick-up: Proceed through the arrival hall and take the train. Once you exit, turn to your left, and the van will be waiting for you.
Courtyard Odessa (S)
7241 Tres Hermanas Boulevard, Odessa, TX 79765
Phone: 432-563-1400
Website
Food & Beverage: Complimentary Breakfast or Lite Bite Breakfast bag to go for early morning departures
Third Party Transportation
Red Raider Rides
Princess St Hotel (L)
18-24 Princess St, Manchester M1 4LG, United Kingdom
Phone: 44-161-236-8999
Website
Food & Beverage: 20% discount in restaurants, lounge and for room service; Comp breakfast buffet on day of departure
Transportation: By Airline Travel Hub (Phone: 44-774-701-2444, Pick-Up: Curbside, Terminal 3 Arrivals)
Third Party Transportation
Selwyn's Travel Ltd.
Holiday Inn Manaus (L)
Av. Rodrigo Otávio, 3721, Japiim, Manaus, AM, 69073-177, Brazil
Phone: 55 92 3182-0100
Website
Third Party Transportation
Zenatur
Phone: 55-92-9140-8217
Pick Up: Directly outside as you exit customs. If you have questions, see agent for escort.
Holiday Inn Sunspree Resort (L)
P.O. Box 480, Rose Hill, Montego Bay, Jamaica
Phone: 8769532484
Website
Food & Beverage: Complimentary breakfast; 24 hour pantry
Other: Complimentary safe available at front desk
Transportation: Holiday Services, 876-953-2638, Pick Up: Through customs to Arrival
S Hotel Jamaica
7 Jimmy Cliff Ave, Montego Bay, Jamaica
Phone: 1-876-979-0000
Website
Hotel Letter
Third Party Transportation
Glamour Transport & Tours Company
Phone: 876-953-3810
Four Points by Sheraton MCI (S)
11832 NW Plaza Circle, Kansas City, MO 64153
Phone: 816-464-2345
Website
Food & Beverage: 10% discount
Other: Complimentary safe available at front desk
Hotel Local Transportation: To Zona Rosa Area
Hilton Kansas City Airport (S)
8801 NW 112th Street, Kansas City, MO 64153
Phone: 816-891-8900
Website
Food & Beverage: 25% discount on food
Sheraton Kansas City Hotel at Crown Center (L)
2345 McGee St, Kansas City, MO 64108
Phone: 816-841-1000
Website
Food & Beverage: 20% discount, excluding alcohol, in the restaurants, lounge and for room service
Other: short walk from Sea Life Kansas City, LEGOLAND® Discovery Center, Union Station and new street car line to downtown Kansas City, currently free to ride; minifridges in room
Third Party Transportation
CONNECT (long layovers)
Phone: 866-222-7433
Courtyard Orlando International Drive (L)
8600 Austrian Court, Orlando, FL 32819
Phone: 407-351-2244
Website
Food & Beverage: 15% discount (not including alcohol and Starbucks beverages)
Other: Comp use of the YMCA gym located next door, Refrigerator, Refrigerator in room, Safe, Safe at front desk
Delta Hotels by Marriott Orlando Lake Buena Vista (L)
12490 Apopka-Vineland Rd, Orlando, FL 32836
Phone: 407-387-9999
Website
Food & Beverage: 20% discount in restaurants, lounge, and for room service
Other: Comp local area shuttle within a 3 mile radius of hotel (Shuttle will be available on demand or a set schedule determined by the hotel and approved by American Airlines)
DoubleTree by Hilton MCO (S)
5555 Hazeltine Drive, Orlando, FL 32812
Phone: 407-856-0100
Website
Food & Beverage: 25% discount
Other: Complimentary safe available at front desk
Hotel Local Transportation: Within 2 miles
Hyatt Regency Orlando Airportt
9300 Jeff Fuqua Blvd., Orlando, FL 32827
Phone: 407-825-1234
Website
Food & Beverage: 20% discount in McCoy’s, Lobby Bar and McCoy’s To Go
Other: 8-10 minute walk from AA’s Terminal A to Terminal B, Level 4 towards Gates 70-129; 24 hour Stayfit Gym with outdoor running track on the 11th floor
Orlando Airport Marriott (S)
7499 Augusta National Dr, Orlando, FL 32822
Phone: 407-851-9000
Website
Food & Beverage: 25% discount
Internet: 50% off daily WIFI charge
Renaissance Orlando Airport Hotel (S)
5445 Forbes Place, Orlando, FL 32812
Phone: 407-240-1000
Website
Third Party Transportation
SkyHop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
[email protected]
Pick-up location:
GROUND TRANSPORTATION LEVEL 1. EXPRESS PICKUP B108 FOR CREWS
HOURS 8AM-MIDNIGHT. MIDNIGHT TO 8AM B10. TAKE THE ESCALDES
DOWNSTAIRS TO GROUND TRANSPORTATION. BEHIND THE ESCALADES IS
EXPRESS PICKUP WALK INSIDE AND GO TO B108
InterContinental Medellin Hotel (L)
Calle 16 #28-51 Variante, Av., Las Palmas, Medellin, Antioquia, Colombia, Monterrey 64470 Mexico
Phone: 57 (4) 5407178
Website
Third Party Transportation
Transgiren Tours S.A.S.
Phone: 011-573-148-645206
Pick Up: Outside customs area lower level; 45-60 minute drive to A/P
Sheraton Harrisburg Hershey (S)
4650 Lindle Road, Harrisburg, PA 17111
Phone: 717-564-5511
Website
Food & Beverage: 20% (excluding alcohol)
Other: Coffee maker, and refrigerator in the room; Microwave for use in the 24/7 Lobby Gift Shop
Courtyard Memphis Airport (ODAN)
1780 Nonconnah Blvd, Memphis, TN 38132
Phone: 901-396-3600
Website
Food & Beverage: 20% discount in restaurant and lounges (excluding Alcohol)
Transportation: provided by Hotel; Vehicle has Hotel Signage; Pick up at Ground Transportation – Hotel Shuttles; Door 10, Colum 16
Guest House at Graceland (ODAN/S)
3600 Elvis Presley Blvd, Memphis, TN 38116
Phone: 901-443-6000
Website
Transportation: provided by hotel - pick up lower level, Terminal C outside baggage claim on center island, look for hotel signage, vans cannot wait at airport.
Hilton Memphis (S)
939 Ridge Lake Blvd, Memphis, TN 38120
Phone: 901-684-6664
Website
Food & Beverage: 20% discount in the restaurants, lounge, pantry and for room service, excluding alcohol.
Transportation: Provided by the hotel
Hyatt Centric Beale Street Memphis (L)
33 Beale Street, Memphis, TN 38103
Phone: 901-444-3232
Website
Transportation: provided by Tennessee Limo, 800-207-9499, Pick-up location Transportation Area, Second Lane outside baggage claim door
Barcelo Mexico Reforma (L)
Paseo de la Reforma, No. 1, Mexico City, D.F. 06030
Phone: 52-55-5128-5000
Website
Food & Beverage: 15% discount
Other: Complimentary safe available in room
Transportation Information: DMC Contacto, 52-1-55-4185-9191,Pick Up: Exit Bag Claim through E2 or E3, turn right to proceed towards Doo
Third Party Transportation
Sevasa Transportation
Courtyard by Marriott Mexico City (S)
Del. Venustiano Carranza, Mexico City, Mexico D.F. 15520
Phone: 011-52-55-46-31-4000
Website
Food & Beverage: 24 Hour pantry
Other: Complimentary safe available in room
Transportation: Take bridge past food court to Hotel in Terminal 1
Wyndham Casa de Palmas (L)
101 North Main St., McAllen, TX 78501
Phone: 956-631-1101
Website
Food & Beverage: 20% discount for food & beverage, excluding alcohol
Internet: $9.95
Transportation: Van service
Hotel Hilton Princess Managua
Km 4.5 Carretera a Masaya, Managua, Nicaragua
Phone: 505-22-555-777
Website
Food & Beverage: Complimentary breakfast and 20% discount in the restaurants, lounge and for room service
Camino Real Airport (S)
Puerto México No. 80 Col, Puerto México, Peñón de los Baños, Venustiano Carranza
15520 Ciudad de México, Mexico
Phone: 855-266-5203
Website
AC Hotel Miami Beach (L)
2912 Collins Ave., Miami Beach, FL 33140
Phone: 786-264-4720
Website
Courtyard by Marriott Miami Downtown (L)
200 SE 2nd Ave., Miami, FL 33131
Phone: 305-374-3000
Website
EB Hotel Miami (S)
4299 NW 36th Street, Miami Springs, FL 33166
Phone: 305-888-4662
Website
Welcome Letter
Food & Beverage: 20% discount
Other: Complimentary safe available in room; Local transportation to restaurants nearby
Transportation Information: Hotel Shuttle
Phone: Departure LVL
Hyatt Regency Downtown (L - Overflow)
400 S, SE 2nd Avenue, Miami, FL 33131
Phone: 305-358-1234
Website
Hyatt Centric (L - Overflow)
1102 Brickell Bay Drive, Miami, Florida 33131
Website
InterContinental Miami
100 Chopin Plaza, Miami, FL 33131
Phone: 305-577-1000
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in the restaurant(s) and lounge located on hotel premises and on room service
Transportation: SkyHop Global, 954-400-0412. Pick up -Door 10, upper level. Please check HIHTL for more specific information to locate the driver/vehicle
Intercontinental at Doral Miami (L - Overflow)
2505 North West 87th Avenue, Doral, FL 33172
Phone: 888-424-6835
Website
Marriott MIA Airport (S)
1201 NW LeJeune Rd., Miami, FL 33126
Phone: 305-649-5000
Website
Food & Beverage: 20% discount
Residence Inn Miami Beach South Beach (L)
1231 17th St, Miami Beach, FL 33139
Phone: 305-604-6070
Website
Residence Inn Sunny Isles (L)
17700 Collins Avenue, Sunny Isles Beach, FL 33160
Phone: 305-933-5224
Website
Sheraton Miami Airport (S - Overflow)
3900 NW 21st Street, Miami, FL 33142
Phone: 305-871-3800
Website
Food & Beverage: 50% on food and non-alcoholic beverages in the restaurant and lounge
Local Area: Mel Reese Golf Course is 1/4 mi from hotel. Public train transportation available front of hotel
Sonesta Miami Airport (S)
** Formerly named Crowne Plaza Miami Airport **
950 NW 42nd Avenue LeJuene Rd, Miami, FL 33126
Phone: 305-446-9000
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages
Third Party Transportation
SkyHop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Pick-Up: Door 10, Upper Level
Crowne Plaza Milwaukee Airport (S)
6401 South 13th Street, Milwaukee, WI 53221
Phone: 414-764-5300
Website
Food & Beverage: 20% discount (excluding alcohol, Startbucks, and room service), Restaurant open from 0600-2400; coffee in room
Milwaukee Marriott Downtown (L)
625 N. Milwaukee St, Milwaukee, WI 53202
Phone: 414-278-5999
Website
Food & Beverage: 10% discount in restaurant, lounge, and pantry; Coffee maker and refrigerator in the room; Microwave available for use in 24/7 Pantry; Restaurant on site 0600-2200; Room Service 0600-2200; Grab and go for crew prior to 0600
Transportation: Provided by Go Riteway, Phone: 414-570-5223
Third Party Transportation
Go Riteway Transportation
Phone: 800-236-5450
Courtyard Melbourne West (L)
2101 W New Haven Avenue, Melbourne, FL 32904
Phone: 321-724-6400
Website
Third Party Transportation
Melbourne Airport Express
Hilton Madison Monona Terrace
9 East Wilson Street, Madison, WI, 53703
Website
Food & Beverage: 10% Discount – food and non-alcoholic beverages in restaurants and lounge
Other: Waive access fees for local and toll free calls; Complimentary WIFI
AC Hotel by Marriott Missoula Downtown
175 N. Pattee Street, Missoula, MT 59802
Phone: 406-549-0119
Website
Food & Beverage: 10% discount; Complimentary breakfast included
Other: Coffee maker/refrigerator in-room; Microwave available in the AC kitchen lobby
Transportation: provided by hotel
Hyatt Regency Bloomington-Minneapolis (L)
3200 East 81st Street, Bloomington, MN 55425
Phone: 952-922-1234
Website
Food & Beverage: 25% discount in restaurants, lounge, room service, and pantry
Other: Coffee maker in room, Refrigerator in room, Microwave upon request, Bicycles/helmets available, Light rail to downtown, ATM
Transportation: Hotel provides airport transportation
Renaissance Minneapolis Hotel, The Depot (L)
225 3rd Ave S, Minneapolis, MN 55401
Phone: 612-375-1700
Website
Food & Beverage: 20% discount (excluding Alcohol) in Restaurant and Lounge; Complimentary breakfast buffet
Other:Refrigerator and coffee makers in room; Microwaves, hydration station, and bags of ice available on alternating floors
Radisson Blu Mall of America
2100 Killebrew Dr, Bloomington, MN 55425
Phone: 952-881-5258
Website
Food & Beverage: 10% Discount – food and non-alcoholic beverages in restaurants and lounge
Transportation: provided by hotel
Third Party Transportation
Skyhop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Pick-up: Level T, Towards rental cards, Go to Gold Ramp, go to door with share ride sign, opposite door of hotel pickup sign. Next to super shuttle.
Hilton New Orleans Airport (S)
901 Airline Drive, Kenner, LA 70062
Phone: 504-469-5000
Website
Food & Beverage: 35% discount on Food & Beverage Restaurant Menu
Other: 24/7 Fitness Facility
Hyatt Regency MSY (L)
601 Loyola Avenue, New Orleans, LA 70113
Phone: 504-561-1234
Website
Sheraton New Orleans Hotel (L)
500 Canal Street, New Orleans, LA 70130
Phone: 504-525-2500
Website
Food & Beverage: 10% discount
Other: Starbucks is in the lobby of the hotel
Third Party Transportation
Acadia Coach Lines
Phone: 504-382-1487
Holiday Inn Express Montrose (S/L)
1391 South Townsend Avenue, Montrose, CO 81401
Website
NH Monterrey La Fe Hotel (S/L)
Avenida Miguel Aleman, 200 Colonia Talaverna-San Nicolas de los Garza, Monterrey 64470 Mexico
Phone: 52 (81) 8131-0060
Website
Food & Beverage: 15% discount; 24 hour room service.
Transportation: provided by hotel; Pick-up location outside of Baggage Claim area
Steigenberger Hotel Munich (L)
Berliner Strasse 85, Munich, Germany 80805
Phone: 49-89-1590610
Website
Food & Beverage: 20% discount in restaurants and lounges located on hotel premises (excludes alcohol); 50% discount on room service charges
Third Party Transportation
Autobus Oberbayern
Phone: 49-89-323-040
Aloft Montevideo Hotel (L)
EFFECTIVE 17DEC - Crews relocated to from Sheraton to Aloft Montevideo Hotel
Victor Solino 350, Montevideo, Uruguay
Phone: 5982-7161111
Website
Food & Beverage: 15% discount in the restaurant and room service; no alcohol; 24/7 room service
Transportation: Codirey - 011-5982-604-0323
Crews must remain in their room per government restrictions.
When flying MXP, all Flight Attendants who have been in either the United Kingdom or Brazil in the past 14 days must complete a rapid antigen COVID test with proof of the negative test result within 48 hours of departure. Tests are available in JFK between 1530 and 1930 at Premise Clinic. If you use the Premise Clinic, the test must be done at least one hour prior to sign-in. This satisfies the COVID-19 testing requirement prior to departure.
You also must notify Premise Clinic 24 hours before arriving for the test. You may either call 718-487-5529 between 0830 and 1700 or email [email protected] and [email protected]. The clinic is outside security in conference room ATO5 next to the fingerprinting office. Testing is available only for crew members who have been to either the United Kingdom or Brazil prior to working a trip to MXP. Additionally, please review the Destination Update Folder, Italy.
Melia Milano (L)
Via Masaccio 19, Milan, Italy 20149
Phone: 011-39-02-44-4061
Website
Other: Free of charge, a set of plastic cutlery upon them requesting, Please note these cutleries will have to be requested and collected only at our Bar Q lounge (and not at room service or in the restaurant), All other items or silverware cutlery requested will be subject to the charge
ME Milan il Duca (L)
Piazza Della Repubblica 13, Milan, Italy
Phone: 011-39-02-354-03-218
Website
Welcome Letter
Food & Beverage: Radio Bar on 10th floor is open from 7am-6pm and Stk Restaurant is open for dinner from 7pm-11pm; Room Service Menu
Third Party Transportation
Air Pullman
Hilton Beach Resort (L)
10000 Beach Club Drive, Myrtle Beach, SC 29572
Phone: 843-449-5000
Website
Food & Beverage: 20% discount in the restaurants and room service; complimentary grab ‘n go bags for crews leaving prior to 0600
Transportation: Provided by hotel; Pick-up: Take escalator to ground level; turn right and follow signs to ground transportation. Exit Door 3, and van will be there marked with Kingston Plantation/Embassy Suites logo.
Sheraton Myrtle Beach Hotel (S)
2101 North Oak Street, Myrtle Beach, SC 29577
Phone: 843-918-5000
Website
Welcome Letter
Food & Beverage: 20% discount in the restaurant and on all food in the lounge (excluding alcohol); two (2) complimentary bottles of water; complimentary grab ‘n go bags for crews leaving prior to 0630
Transportation: Myrtle Beach Transportation - 843-449-4445; Pick-up: Take escalator to ground level. Turn right and follow signs to ground transportation. Exit door 6. Van is marked with MYRTLE BEACH TRANSPORTATION logo.
Airport Code: N
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Courtyard by Marriott Nassau Downtown / Junkanoo Beach
W Bay St, Nassau, Bahamas
Website
Hotel Mystays Premier Narita (L)
31 Oyama, Narita Chiba 286-0131, Japan
Phone: 011-81-476-33-1661
Website
Food & Beverage: 30% discount in restaurant (Discount does not apply to room service or Flyer’s Lounge); Food is available 24/7 at the hotel’s Family Mart Convenience Store
Other: Gym available 24/7 for crews only
Japan is currently under a "state of emergency" since Jan 8th. The Government has required bars and restaurants to close at 20:00, along with the prohibition of serving alcohol after 19:00.
Third Party Transportation
Ryoso Grand
Phone: 81 476 35 3773
Airport Code: O
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Maui Coast Hotel (L)
2259 S Kihei Rd, Kihei, HI 96753
Phone: 808-874-6284
Website
Just down the block from Kamaole Beach Park I, this hotel is a short walk to shops and restaurants, and 4 miles to the Wailea Resort's boutiques and golf courses. The bar and grill is open from breakfast until dinner, and the poolside cafe serves up lunch and lighter options, along with free evening entertainment.
Third Party Transportation
VIP OGG
Phone: 808-871-2702
Hyatt Place Airport (S)
1818 South Meriddian, Oklahoma City, OK 73108
Phone: 405-682-3900
Website
Food & Beverage: 10% discount in restaurant
Other: Coffee maker and refrigerator in rooms, Restaurant/lounge/coffee shop with grab and go food
Sheraton Oklahoma City Downtown (L)
One North Broadway Avenue, Oklahoma City, OK 73102
Phone: 405-235-2780
Website
Third Party Transportation
Airport Express, Inc.
Phone: 405-681-3311
Hilton Omaha (L)
1001 Cass Street, Omaha, NE 68102
Phone: 402-998-3400
Website
Food & Beverage: 25% discount in the restaurant and on room service; Starbucks outlet in the lobby also included.
Ayres Suites Ontario at Mills Mall (L)
4370 Mills Cr., Ontario, CA 91764
Phone: 909-481-0703
Website
Food & Beverage: Complimentary continental breakfast from 10PM to 6AM, Complimentary full breakfast from 6AM to 9AM (Mon-Fri) and 7AM to 10PM (Sat –Sun), Complimentary hospitality hour from 5PM to 7PM including wine, beer, sodas and appetizers
Transportation Information: Ayres Suites (Pickup point at the center island)
The Drake Hotel (L)
140 E Walton Pl, Chicago, IL 60611
Phone: 312-787-2200
Website
Welcome Letter
Food & Beverage: 20% discount in the restaurants, lounge and for room service, excluding alcohol
Other: Located on the Magnificent Mile, just off Chicago’s Gold Coast, 1 block from the Lakefront Trail and a 10-minute walk to the nearest El train station
Hilton ORD (In Terminal) (S)
Chicago, IL 60666
Phone: 773-686-8000
Website
Food & Beverage: 25% discount in the restaurants, lounge and for room service,excluding alcohol
Other: Coffee Maker in room
Loews Chicago O’Hare (S)
5300 N River Road, Rosemont, IL 60018
Phone: 847-447-4125
Website
Food & Beverage: 20% Discount in restaurants and lounge on property (excluding alcohol)
Transportation: Provided by Hotel Shuttle; Phone: 847-544-5300
Marriott Magnificent Mile (S)
540 North Michigan Ave, Chicago, IL 60611
Phone: 312-836-0100
Website
Welcome Letter
Food & Beverage: 10% Discount in restaurants and lounge on property (excluding alcohol); Restaurants
Other: Three microwaves in lobby pantry
Transportation: Provided by Empire Limo; Phone: 773-777-0300
Eff 28Apr – 30Jun – Temporary Pick-up location for long layovers – Baggage Claim Door e# at the First Curb
Sheraton Suites Chicago O’Hare (S)
6501 Mannheim Road, Rosemont, IL 60018
Phone: 847-699-6300
Website
Welcome Letter
Food & Beverage: 25% discount; Restaurant/Lounge 6am – 11pm daily; In-room dining available
Other: Suite Rooms with refrigerators, coffee maker and safe; Microwaves located behind bar for crew members use; 24 hour large fitness facility, complimentary water
Transportation: provided by Hotel Shuttle
Third Party Transportation
Empire Limo
Phone: 773-695-2401
Pickup: outside Terminal 3 Lower Level Doorway 3E Middle Lane; call for pick up; Pick-ups from the Drake prior to international flights will be scheduled for 3 hours prior to flight departure, Temporary pickup point at ORD for long-layover arriving crews will be: Door 3E at the FIRST CURB
Delta Hotel by Marriott Norfolk Airport (S)
1570 North Military Highway, Norfolk, VA 23502
Phone: 757-213-2231
Website
Food & Beverage: 25% discount (excluding alcohol, Startbucks, and room service); Restaurant open 0600-1000 and 1100-0100; coffee, refrigerator in room
Other: Safe in room
Sheraton Norfolk Waterside Hotel (L)
777 Waterside Drive, Norfolk, VA 23510
Phone: 757-622-6664
Website
Food & Beverage: 20% discount on restaurant & Room Service; Food/Beverage hours - Breakfast: 6a-11a – Mon-Friday, 7a-11a – Sat/Sun, Lunch 11a-2p. Dinner - 5p-10p – Sun -Thurs, 5p-11p- Sat/ Sun; Room Service is available for breakfast and dinner. 24/7 market still available for beverages, snacks, and frozen meals
Airport Code: P
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Embassy Suites West Palm Beach-Central (S)
1601 Belvedere Road, West Palm Beach, FL 33406
Phone: 561-689-6400
Website
Food & Beverage: 25% discount - food and non-alcoholic beverages in the restaurant(s) and lounge(s) located on the Hotel Premises that are operated by the Hotel
Marriott West Palm Beach (L)
1001 Okeechobee Blvd., West Palm Beach, FL 33401
Phone: 561-833-1234
Website
Food & Beverage: 20% discount
Royal Torarica (L)
Kleine Waterstraat 10, Paramaribo, Suriname
Phone: 005-9747-3500
Website
Airport Map
Transportation: Provided by Hotel; Pick-up location: Outside baggage claim area; Photo of Bus; Map to Pick Up
Aloft PDX (S)
9920 NE Cascades Pkwy, Portland, OR 97220
Phone: 503-200-5678
Website
Food & Beverage: 10% discount on food and non-alcoholic beverages in restaurants and for room service (Discount does not apply to alcoholic items and any other promotions)
Transportation: pick-up location is ISLAND 1
Courtyard by Marriott City Center (L)
550 SW Oak Street, Portland, OR 97204
Phone: 503-505-5000
Website
Food & Beverage: Room Service
Other: Refrigerator in room, microwave available on request
Transportation: Check-in at booth, Island 3 of lower level baggage claim
Hilton Vancouver Washington (S)
301 W. 6th Street, Vancouver, WA 98660
Phone: 360-993-4500
Website
Food and Beverage:20% discount in restaurant and lounges (Excluding alcohol)
Hyatt Place Portland Airport (L)
9750 NE Cascades Parkway, Portland, OR 97220
Phone: 503-288-2808
Website
Food and Beverage: 20% discount; Complimentary breakfast
Transportation: pick-up location is ISLAND 1
Third Party Transportation
SkyHop
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Grand Hyatt Beijing at Oriental Plaza (L)
1 East Chang An Avenue, Bejing, People's Republic of China
Phone: 86-10-8518-1234
Website
Food & Beverage: 30% discount in the Grand Café, Da Giorgio Restaurant, and Fountain Lounge, and for room service. This discount applies to the listed restaurants and room service only, and does not apply to any applicable service charges. 50% discount in the Redmoon Bar, and does not apply to any applicable service charges. Breakfast buffet in the Grand Café for CNY 100 net per person.
Other: 50% discount for laundry and dry cleaning. Does not apply to any applicable service charges.
Cambria Suites (L)
219 S Broad Street, Philadelphia, PA 19107
Phone: 215-732-5500
Website
Food & Beverage: 20% discount in restaurant and lounge (excluding alcohol)
Transportation: Sky Hop Global - 954-400-0412
Marriott Old City (L)
One Dock Street, Philadelphia, PA 19106
Phone: 215-238-6000
Website
Food & Beverage: restaurant on property - 20% discount including room service (excludes alcohol); coffee in room
Other: safe in room
Transportation: Sky Hop Global - 954-400-0412
Philadelphia Airport Marriott (S)
One Arrivals Road, Terminal B, Philadelphia, PA 19153
Phone: 215-492-9000
Website
Food & Beverage: 20% discount excluding alcohol and room service fee
Residence Inn Center City (L)
One Penn Square, Philadelphia, PA 19107
Phone: 215-557-0005
Website
Food & Beverage: 15 % discount on food items; Coffee maker, microwave, and refrigerator in room
Other: Safe at front desk; Fitness center
Transportation: Sky Shuttle (Sky Ride) 856-616-9633
Sheraton Suites PHL Airport (S)
4101B Island Ave, Philadelphia, PA 19153
Phone: 215-365-6600
Website
Food & Beverage: 30% discount in restaurant/lounge (excluding alcohol); Room service available; Coffee maker and refrigerator in room, microwave on every floor in vending area
Transportation: Provided by SkyHop Global — 954-400-0412 or 954-573-1717
Pick up location is Departure level: If arriving into Terminal A, pick up is A East. If arriving into Terminal B or C, pick up is between B and C.
Exit Departure level and look for SkyHop Global logo on shuttles/vans.
Third Party Transportation
Skyhop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Tempe Sonesta Select (L)
** Formerly named the Courtyard Tempe Downtown **
601 South Ash Avenue, Tempe, AZ 85281
Phone: 480-966-2800
Website
Crowne Plaza PHX (S)
4300 E. Washington St, Phoenix, AZ 85034
Phone: 602-273-7778
Website
Food & Beverage: 15% discount in restaurant and lounge
Other: refrigerator, safe, and coffee maker in room
Hilton Garden Inn Downtown (L)
15 East Monroe Street, Phoenix, AZ 85004
Phone: 602-343-0007
Website
Food & Beverage: 15% discount
Other: Microwave, refrigerator, and coffee maker in the rooms; light rail station is outside of the hotel
Hilton Garden Inn PHX Airport North (S)
3838 East Van Buren Street, Phoenix, AZ 85008
Phone: 602-306-2323
Website
Food & Beverage: 10% discount ( lounges excluding alcohol)
Renaissance Phoenix Hotel (L)
50 East Adams Street, Phoenix, AZ 85004
Phone: 602-333-0000
Website
Food & Beverage: 25% discount
Other: Located in the downtown area - nearby restaurants, sports venues
Residence Inn by Marriott Downtown (L)
132 S. Central Ave., Phoenix, AZ 85004
Phone: 602-603-2000
Website
Food & Beverage: 20% discount in restaurant and lounge
Other: Refrigerator and microwave in room
Sheraton Downtown PHX (L)
340 N 3rd St, Phoenix, AZ 85004
Phone: 602-262-2500
Website
The PHX Sheraton pool is currently under construction. The Sheraton has partnered with the PHX Renaissance Downtown Hotel to allow ONLY AA crewmembers access to their pool. Crewmembers should present their AA ID to the Renaissance Hotel front desk to gain access to their pool.
Third Party Transportation
Desert Coach Transportation
Phone: 602-286-6161
Courtyard Pittsburgh Airport (S)
450 Cherrington Parkway, Coraopolis, PA 15108
Phone: 412-264-5000
Website
Food & Beverage: bistro for breakfast and dinner - 0600-0930 M-F, 0700-1030 S-S, 1700-2200 daily, 25% discount including pantry items (excludes alcohol)
Other: coffee and refrigerator in room; fitness center
Hyatt Regency Pittsburgh International Airport (S)
1111 Airport Blvd., P.O. Box 12420, Pittsburgh, PA 15231
Phone: 724-899-6145
Website
Food & Beverage: 20% discount including Room Service
The Westin Pittsburgh (L)
1000 Penn Avenue, Pittsburgh, PA 15222
Phone: 412-281-3700
Website
Food & Beverage: 2 restaurants - 1 for breakfast only open 0630-1100, other 1100-2300 - 10% off (excluding alcohol); room service
Other: coffee, refrigerator, and safe in room; pool and fitness center
Wyndham Grand PIT (L)
600 Commonwealth Place, Pittsburgh, PA 15222
Phone: 412-391-4600
Website
Food & Beverage: 25% discount
Other: Complimentary safe available at front desk; local hotel transportation withinn 3 miles
Third Party Transportation
Three Rivers Limo
Phone: 412-221-2006
Pick Up: Door #4 at baggage claim
Club Med Turkoise (L)
Grace Bay Providenciales, Turks and Caicos Islands, BWI
Phone: 649-946-5500
Website
Food & Beverage: Early morning departures have access to the main restaurant with limited selection of pastries, fruit and coffee. You can enter Grace Bay (main restaurant) and get pastries and fruit prior to the opening; full offering ready at 7:15am. There is a coffee machine by the main bar (adjacent to the restaurant) which is also accessible to all crews.
Crewmembers wishing to bring a guest must contact Club Med via email prior to arrival:
Planning – [email protected]
Reception – [email protected]
Gues Charge: 20% discount from that day’s rate. Guests need to register in advance and pay rate based on date of travel; no walk-up clients; date of arrival and name of guest must be provided.
REMINDER: *ALL GUESTS MUST BE EIGHTEEN 18 OR OLDER.*
Holiday Inn Resort (L)
14 Via Deluca Dr, Pensacola Beach, FL 32561
Phone: 850-932-5331
Website
Food & Beverage: 15% discount (Including room service - 0600-2200)
Other: Refrigerator and microwave in room
Transportation: Provided by 654LIMO - 850-574-2312 or DISPATCH 850-654-5466. Go to baggage claim level and exit through the glass doors. Van will be oarked at the middle curb.
Hyatt Place Pensacola Airport (S)
161 Airport Ln, Pensacola Beach, FL 32504
Phone: 850-483-5599
Website
Food & Beverage: 15% discount; comp bottle of water in guest room
Other: Refrigerator in guest room; sccess to microwave in Gallery
Transportation: Provided by the hotel
Sunscape Puerto Plata Resort and Spas (L)
Playa Dorada Complex Playa Dorada Puerto Plata, Puerta Plata, Dominican Republic
Phone: 809-320-5084
Website
Hyatt Regency Trinidad (L)
1 Wrightson Rd, Port of Spain, Trinidad and Tobago
Phone: 868-623-2222
Website
Food & Beverage: 30% in the restaurants, lounge, and room service (excluding alcohol), 60% discount on breakfast buffet
Third Party Transportation
Peter Matthews
Phone: 868-633-6263
Hotel Century Old Town (L)
NA Porici 7, 110 00, Prague, Czech Republic
Phone: 420-221-800-800
Website
Food & Beverage: 5% discount in restaurant located on the hotel premises
Other: Coffee maker in room, Refrigerator in room
Third Party Transportation
Barta Limousine
Driver will meet crew with American Airlines sign as you exit passport control
Doubletree by Hilton Golf Resort (L)
67967 Vista Chino, Cathedra City, CA 92234
Phone: 760-322-7000
Transportation pickup is at the flag pole across the street from baggage claim.
The van is white and has a DoubleTree Palm Springs sign on the passenger side.
Website
Food & Beverage: 10% Discount in the restaurants, lounge, and room service; Polanco Grab & Go Express Menu: Breakfast items offered daily, available at the Front Desk (Mon-Fri) and Mira Bar (Sat/Sun). Currently the non-breakfast items are only available Friday & Saturday, Grab & Go from Mira Bar (menu is subject to change); MADE Market offers pre-packaged sandwiches, salads and entrées (i.e. Spaghetti & Meatballs, Chicken Fajitas, Lemon Caper Chicken) made in-house. There is a microwave in the MADE Market to heat entrees. Chef changes out the items regularly to offer variety; Other walkable options/across the street: Romano's Pizza Subs and Salads, Cinco de Mayo Taqueria (both currently able to offer Grab & Go only)
EFFECTIVE 9/1/21 - per City of Palm Springs Proof of Vaccination Requirement for Restaurant and Bar
Sheraton Panama Hotel & Conference Center (L)
Via Isreal y Calle 77 San Francisco, Apartado, 0819-05896 Panama
Phone: 011-507-305-6963
Website
Food & Beverage: Comp coffee/tea & banana bread in the early AM at Las Hadas; free 2 half liter bottles of water; Room service is available for 24 hours, but no discount
Other: Guest room internet - $13.65 + 5% (leased service)
Four Points by Sheraton Punta Cana (L)
Punta Cana Village, Carr. Punta Cana, Higuey, La Altagracia Dominican Republic
Phone: 809-959-4444
Website
Food & Beverage: Complimentary buffet breakfast; 20% discount in the restaurant and lounge (excludes room service); Complimentary coffee in the lobby - early AM and a couple hours in the afternoon
Transportation: Shuttle Schedule
Third Party Transportation
Green Service Tours
Barcelo Bavaro Beach - Adults Only (L)
Carretera Bávaro Km. 1, Playa Bávaro, 23301 Punta Cana La Altagracia, República Dominicana
Phone: 1-809-686-5797
Website
All inclusive (additional guest charges for the Barceló Bavaro Beach — 03JAN-26DEC 18 and over $80.00 USD; 27DEC-02JAN 18 and over $175.00 USD)
Courtyard Providence Downtown (L)
32 Exchange Terrace, Providence, RI 02903
Phone: 401-272-1191
Website
Food & Beverage: 30% discount on food purchases at the Bistro/Market
Other: Refrigerator in all rooms and access to a microwave in the pantry, The Courtyard has teamed up with the following restaurants to offer crewmember discounts (Crewmembers need to show ID):
— Union Station Brewery for 15% off
— Capital Grille – a complimentary appetizer of calamari or a dessert (when a full entrée is purchased)
Fairfield Inn and Suites PVD (L)
1940 Post Road, Warwick, RI 02886
Phone: 401-732-0900
Website
Third Party Transportation
All Occasion
Phone: 800-454-1380 ext 4
Pick-up: Meet the driver at baggage claim. Driver will have a sign that reads "AOT Global" or "All Occasion Transportation"
DoubleTree by Hilton Shanghai - Pudong (L)
889 Yanggao Nan Road Pudong, Shanghai, 200127, China
Phone: 86-21-50504888
Website
Marriott Resort Puerto Vallarta (Formerly Casa Magna) (L)
Av. Paseo de la Marina #5, Marina Vallarta, Puerto Vallarta, Jalisco, Mexico 48354
Phone: 011-52-322-2260-000
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in restaurants and lounge
Other: 20% Discount on spa treatments and massages; 20% Discount on laundry and dry cleaning services; Complimentary access to gym exercising areas and indoor lap pool (entrance to wellness areas are $10.00 per day per person
Transportation Information: Pick Up at the Airport: Drivers uniforms are navy blue polo shirts with Mita Transportation logo; Sign will say American Airlines Crew; Transportation Vehicles: Crew are to go outside the airport as before to the Corona Bar - it is the only bar outside the time share and taxi area; Immediately outside the airport proceed to pick up section; White Suburban or White Transit; Vehicles will have AA logo
DoubleTree by Hilton PWM (L)
363 Main Mall Road, Portland, ME 04106
Phone: 207-775-6161
Website
Food & Beverage: 20% discount; Complimentary breakfast
Other: Complimentary safe available at front desk; hotel local transportation within 1 mile
Transportation: Hotel Shuttle, Pick Up: Outside baggage claim
Westin Downtown (L)
157 High St, Portland, ME 04101
Phone: 207-775-5411
Website
Food & Beverage: 10% discount in restaurant, room service, lounge, and pantry (excluding alcohol)
Other: In rooms refrigerator, coffee maker, and room safe
Airport Code: Q
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Grand Fiesta Americana (L/S)
Blvd. Bernardo Quintana 4050, Plaza Boulevares, 76160, Santiago de Querétaro, Qro., Mexico
Phone: 52 442 192 9999
Website
Food & Beverage: Complimentary Breakfast included
Transportation:Luxury Hotel Bus, Phone: 52 442 478 20 30
Airport Code: R
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Doubletree by Hilton RDU (S)
4810 Page Creek Lane, Durham, NC 27703
Phone: 919-941-6000
Website
Food & Beverage: 30% discount (excluding alcohol)
Other: Pool, Gym, Shuttle service in 5 mile radius, ATM in lobby, safe and coffee makers in rooms
Embassy Suites RDU / Research Triangle (S)
201 Harrison Oaks Blvd, Cary, NC 27513
Phone: 919-677-1840
Website
Food & Beverage: 20% discount
Other: Refrigerator and microwave in the room
Graduate Chapel Hill (L)
311 W Franklin St, Chapel Hill, NC 27516
Phone: 919-442-9000
Website
Food & Beverage: 10% discount in restaurant and lounges
Transportation: Provided by SkyrRide International 856-616-9633
Pick-up Zone 8 look for Prearranged Services sign
Holiday Inn Raleigh-Durham Airport (S)
930 Airport Blvd,, Morrisville, NC 27560
Phone: 919-465-1910
Website
Transportation: provided by hotel shuttle; pick up at Zone 16. Hotel shuttle cannot wait curbside. Call hotel and give an accurate estimate of when the entire crew will be curbside.
Third Party Transportation
Skylink Shuttle
Phone: 919-233-3952, option 4 for AA Crew
Pick Up: Outside baggage claim HTL MTL Area Zone 11
Graduate Richmond (L)
301 West Franklin St., Richmond, VA 23220
Phone: 804-644-9871
Website
Food & Beverage: Hotel will cover food deliver fees for crew due to limited access of food
Sheraton Richmond Airport Hotel (L)
5501 Eubank Rd, Sandston, VA 23150
Phone: 804-226-6400
Website
Food & Beverage: 25% Discount – food and non-alcoholic beverages in restaurants and lounge
Other: Waive access fees for local and toll free calls; Complimentary WIFI
Third Party Transportation
James River
Phone: 877-342-7300
Aloft Airport (Overflow Hotel)
2015 Terminal Way, Reno, NV 89502
Phone: 775-501-6330
Website
Renaissance Reno Downtown Hotel & Spa (L)
1 South Lake Street, Reno, NV 89501
Phone: 775-682-3900
Website
Food & Beverage: 20% discount in restaurant and lounge – excluding alcohol – the 20% discount is NOT applicable to the ‘Darkshots’ coffee shot which is not operated by the hotel; Coffee Maker and refrigerator in room
Whitney Peak Hotel (L) (Overflow Hotel)
255 N Virginia Street, Reno, NV 89501
Phone: 775-398-5400
Website
Food & Beverage: 20% discount in restaurant and lounge – excluding alcohol; Coffee Maker and refrigerator in room
Third Party Transportation
Sunset Limousine Services
Phone: 866-455-5515
Rochester Marriott (L/S)
1890 W Ridge Rd, Rochester, NY 14615
Phone: 585-225-6880
Website
Transportation: Provided by hotel
Holiday Inn Fort Myers Airport (L)
9931 Interstate Commerce Drive, Fort Myers, FL 33913
Phone: 239-561-1550
Website
Food & Beverage: 30% discount in restaurant, lounge, and on room service (food and non-alcoholic beverages), Small plates menu after 11P; Bkft buffet-$8.95), Friday night pasta bar - N/C, $2.00 - Coffee/Muffin before restaurant opens at 6A
Third Party Transportation
SkyHop Global
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Hyatt Place Coconut Point (L)
23120 Via Villagio, Estero, FL 33928
Phone: 239-495-1395
Website
Food & Beverage: 20% discount on food and beverage at the Coffee to Cocktails bar and the 24/7 Gallery Menu; complimentary breakfast; Hotel will have lite bite breakfast bags available at the Gallery Host stand for all early departures
Airport Code: S
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Quality Hotel Real Aeropuerto El Salvador (S)
Km. 40.5 Carreteral el Aeropuerto Internacional, La Paz, El Salvador
Phone: 011-503-2366-0000
Website
Welcome Letter
Food & Beverage: 15% discount; 24 hr room service; Complimentary Breakfast
Other: Coffeemaker /micro & fridge or mini-bar/iron/board; 24 hr security; Hotel provides transportation every 30 minutes
Sheraton San Diego Hotel and Marina (S)
1380 Harbor Island Drive, San Diego, CA 92101
Phone: 619-291-2900
Website
Food & Beverage: 20% discount in Harbor’s Edge, Starbucks/Quinn’s, & on room service
Other: Bikes available for $4 per hr rental; basketball court, tennis court
The Westgate Hotel (L)
1055 Second Avenue, San Diego, CA 92101
Phone: 619-238-1818
Website
Food & Beverage: 20% Food & beverage discount (including 24hour room service)
Other: Refrigerator in room; microwave upon request; ATM
Transportation: Provided by hotel. Pickup across skybridge/skywalk to lower level. Island nearest terminal. Vehicle will be white Cadillac Escalade with hotel signage in window.
Real Intercontinental San Pedro Sula (L)
Colonia Hernandez y Blvd del Sur, San Pedro Sula, Honduras 3818
Phone: 011-504-2545-2500
Website
Food & Beverage: 15% in restaurants & room service
Internet: 60 minutes complimentary guest room internet
Courtyard by Marriott Riverwalk San Antonio (L)
207 N. St Mary's Street, San Antonio, TX 78205
Phone: 210-223-8888
Website
Crowne Plaza San Antonio Airport (S)
1111 Northeast Loop 410, San Antonio, TX 78209
Phone: 210-828-9031
Website
Food & Beverage: Current all day menu will be available via Asado lounge daily from 12pm – 10pm; breakfast and late night items available for purchase via lobby market; kitchen will close at 10pm, beverages will still be available for purchase until at least 11pm nightly
Hyatt Regency San Antonio Riverwalk (L)
123 Losoya St, San Antonio, TX 78215
Phone: 210-222-1234
Website
DoubleTree San Antonia Airport (S)
611 NW Loop 410, San Antonio, TX 78216
Phone: 210-340-6060
Website
Third Party Transportation
Fiesta Transit
Phone: 2108243000 or 210-300-5856
Vans are white and maroon with Fiesta Transportation Signage
Pick Up: Lower Level/Baggage Claim
Hotel Indigo - Savannah Historic District (L)
201 W Bay ST, Savannah, GA 31401
Phone: 912-236-4440
Website
Food & Beverage: 20% discount; 24/7 Market pantry; refrigerator upon request; Keurig coffee maker in each room
Other: Courtesy shuttle service within a 3 mile radius.
Hyatt Place (S)
4 Stephen S Green Drive, Savannah GA 31408
Phone: 912-966-0020
Website
Food & Beverage: 10% discount on menu and pantry items
Other: In-room coffeemaker and refrigerator; microwave upon request
Transportation: Provided by hotel
Third Party Transportation
Bryant Transport Service, Inc.
Phone: 912-659-4122 or 912-966-2777
Mar Monte Hotel
1111 E Cabrillo Blvd, Santa Barbara, CA 93103
Phone: 805-882-1234
Website
Food & Beverage: 20% discount in restaurant and lounges (excluding alcohol)
Transportation: Pipeline Transportation, Phone: 805-455-6666
Hilton Santa Barbara Beachfront Resort
633 East Cabrillo Boulevard, Santa Barbara, CA 93103
Website
Residence Inn by Marriott Santa Barbara Goleta
6350 Hollister Ave, Goleta, CA 93117
Website
Holiday Inn Airport (S)
Avenida Armando Cortinez Norte 2150, Santiago, Chile
Phone: 011-562-2799-9900
Website
Food & Beverage: Complimentary breakfast buffet, 10% discount in the restaurant, lounge and for room service
Sheraton Santiago Hotel and Convention Center (L)
Ave Santa Maria 1742, Santiago, Chile
Phone: 56-2-2233-5000
Website
Food & Beverage: 20% discount in the restaurant and lounge (no alcohol); Hotel provides a complimentary full American buffet voucher. Please obtain from front desk
Third Party Transportation
SOTRUL
Phone: 011-562-2779-9786 (After bus hours call 569-9332-6050 / 569-9021-46126 / 569-8480-9971 / 569-9538-7760)
Pick up: Exit customs ground level, walk towards door 6. SOTRUL driver will meet you there; exit the building and cross the street; the bus/van will be there. CANNOT PICK UP ON 3RD LEVEL.
The Brown Hotel (L)
335 W. Broadway, Louisville, KY 40202
Phone: 844-740-2068
Website
Food & Beverage: 24 hour room service; local restaurants JG Café (06:00-15:00), Lounge (15:00-01:00)
Other: In-room coffeemaker and refrigerator
Transportation: provided by hotel
Hampton Inn (S)
Avenida Las Américas, Km27, Santo Domingo 11336, DR
Phone: 809-375-4000
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in restaurants and lounge; discount is EXCLUDED from 24/7 corner items and essential articles; Complimentary breakfast buffet; Grab and go for departures prior to 6:00 a.m.
Transportation: provided by hotel
Renaissance Santo Domingo Jaragua (L)
George Washington Ave 367, Apto Postal 769,2, Santo Domingo, Dominican Republic 07692
Phone: 809-221-2222
Website
Hotel Information PDF
Third Party Transportation
Green Service Tours
Phone: 809-476-9893
Pick Up: 2nd level, please contact agent
Crowne Plaza Seattle Airport (S)
17338 International Blvd., Seattle, WA 98188
Phone: 206-248-2100
Website
Food & Beverage: 20% discount
Other: Complimentary safe available at front desk; hotel local transportation within 2 miles
Transportation: Hotel Shuttle
Pick Up: Islands 1 and 3 at Shuttle Area
Crowne Plaza Seattle Downtown (L)
1113 Sixth Avenue, Seattle, WA 98101
Phone: 206-464-1980
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages in restaurant/lounge, 50% discount on breakfast buffet
Hyatt Regency Lake Washington (L)
1053 Lake Washington Blvd N, Renton, WA
Phone: 425-207-2263
Website
Transportation: Desert Coach, Phone: 206-388-3600
Sheraton Grand Seattle Hotel (L)
1400 Sixth Avenue, Seattle, WA 98101
Phone: 206-621-9000
Website
Food & Beverage: 15% discount in the restaurants (room service not included)
Third Party Transportation
Desert Coach
Phone: 206-388-3600
Pick-up: third level parking garage at the area marked 'Crew Van' at the very end of Island 3.
Desert Coach will provide the transportation to: Hyatt Regency Lake Washington, Hyatt Regency Downtown, Sheraton Seattle, and Crowne Plaza Downtown Seattle
Grand Hyatt at SFO (S)
55 South McDonnell Rd, San Francisco, CA 94128
Phone: 415-397-7000
Website
Food & Beverage: 20% discount in restaurant and lounges (excluding alcohol)
Transportation: Hotel is on airport property. Access hotel via the AirTrain. Grand Hyatt at SFO has its own designated station stop. The AirTrain runs 24 hours a day and 7 days a week. From Terminal 1, 2 or 3, take the elevator or escalator to Mezzanine - Level 3 and walk across the passenger skybridge.
Hyatt Regency San Francisco (L)
5 Embarcadero Center, San Francisco, CA 94111
Phone: 415-788-1234
Website
Food & Beverage: 15% discount in restaurant and lounges
SFO Waterfront Marriott (S)
1800 Old Bayshore Highway, Burlingame, CA 94010
Phone: 650-692-9100
Website
Food & Beverage Discount: 40% discount in restaurant and lounges excluding alcohol
Transportation: Hotel Shuttle; Shuttle runs Every 15 minutes. Exit Door 4/5 and cross walkway to hotel shuttle island.
Westin St. Francis (L)
335 Powell St, San Francisco, CA 94102
Phone: 415-397-7000
Website
Food & Beverage Discount: 20% discount in restaurant and lounges (excluding alcohol)
Transportation: Transportation by Airline Coach. Phone: 650-697-7733; Pick up point Terminal 1 Arrivals Level. Upon arrival proceed downstairs, turn left and go to the end of terminal to Courtyard 1
Third Party Transportation
Airline Coach Service
Phone: 650-877-0292
Pick-Up: End of Terminal 1 between Terminals 1 and 2
Airline Coach will run a dedicated crew shuttle from the airport to the Hilton SFO Airport: 0001 – 0900AM
Doubletree by Hilton San Jose (S)
2050 Gateway Pl, San Jose, CA 95110
Phone: 408-453-4000
Website
San Jose Marriott Downtown (L)
301 South Market St, San Jose, CA 95113
Phone: 408-280-1300
Website
Food & Beverage: Breakfast daily from 6:30AM to 10AM and Dinner from 5:00PM to 10PM daily; Breakfast Menu, Dinner Menu, Walk-In Kitchen Items
Transportation: Provided by the hotel
Third Party Transportation
Airline Coach
Phone: 650-697-7733 ext. 1
Royal Solaris Los Cabos (L)
Blvd San Jose Lote 10 Campo de Golf, San Jose del Cabo B.C.S Mexico CP 23400
Phone: 11-52-624-145-6800
Website
Fitness & Spa: 20% discount in SPA (Fitness Facility)
Other: 1 free liter of water in the room; complementary use of fitness center
Crowne Plaza Corobici (L)
Costado Norte del Parque La Sabana, San Jose, Costa Rica
Phone: 011-506-2543-6000
Website
Food & Beverage: 25% discount
Transportation: Hotel Shuttle
Embassy Suites Hotel and Casino (L)
8000 Tartak St, Carolina - San Juan, 00979, Puerto Rico
Phone: 787-791-0505
Website
Food & Beverage Discount: 15% discount in El Patio Bar/Restaurant, 10% Food & Beverage and Non-Alcoholic Drink Discount in Outback, Comp buffet breakfast/happy hour
Additional Guests: One guest, no charge; each additional guests over the age of 18 is $40.00 per person. All must register at check-in.
Hampton Inn San Juan Resort (S)
6530 Isla Verde Road, Carolina, Puerto Rico 00979
Phone: 787-791-8777
Website
Food & Beverage: Comp Breakfast in Lobby Area
Embassy Suites Hotel and Casino (L)
8000 Tartak St, Carolina - San Juan, 00979, Puerto Rico
Phone: 787-791-0505
Website
Food & Beverage Discount: 15% discount in El Patio Bar/Restaurant, 10% Food & Beverage and Non-Alcoholic Drink Discount in Outback, Comp buffet breakfast/happy hour
Additional Guests: One guest, no charge; each additional guests over the age of 18 is $40.00 per person. All must register at check-in.
Hampton Inn San Juan Resort (S)
6530 Isla Verde Road, Carolina, Puerto Rico 00979
Phone: 787-791-8777
Website
Food & Beverage: Comp Breakfast in Lobby Area
St. Kitts Marriott Resort (L)
858 Frigate Bay Road, St. Kitts, West Indies
Phone: 869-466-1200
Website
Internet: Comp WIFI in public areas, 30 minutes in the guest room
Third Party Transportation
Cool Profile Ltd
DoubleTree Salt Lake City Airport (S)
5151 Wiley Post Way, Salt Lake City, UT 84116
Phone: 801-539-1515
Website
Food & Beverage: 25% discount in the restaurants, lounge and for room service
Other: 2 miles from Salt Lake City International Airport; freshly baked cookie upon arrival
Transportation: provided by hotel
Hilton Salt Lake City Center (L)
255 SW Temple, Salt Lake City, UT 84101
Phone: 440-772-4300
Website
Food & Beverage: 20% discount (excluding alcohol) in Restaurant and Lounge
Transportation: SLC Transportation, Phone: 801-860-4321
Pick up instructions: Follow signs to ground transportation (taxi, limo, shuttles). On the lowest level of the airport, near column 4a, the vehicle is a black SUV. Will have AA crew sign in the corner of the windshield
Fiesta Americana San Luis Potosi
Av. Dr. Salvador Nava Martinez 3125, Colinas del Parque, San Luis, S.L.P., Mexico 78260
Phone: 011-52-444-880-1000
Website
Welcome Letter
Food & Beverage: A fixed price of $250 MXN for the breakfast buffet, including taxes, and gratuities excluded ($12 USD – today’s conversion.), 15% discount in the restaurant, lounge, and pantry located on the hotel premises and for room service.
Other: Transportation will be provided by the hotel. Driver will meet crew as you exit Passport Control, and will have an AA sign.
Courtyard Sacramento Airport Natomas (S)
2101 River Plaza Drive, Sacramento, CA 95833
Phone: 916-922-1120
Website
Sheraton Grand (L)
1230 J Street, Sacramento, CA 95814
Phone: 916-447-1700
Website
Food & Beverage: 25% discount in restaurant, on food items in lounge, and for room service;
Other: Coffee maker and safe in room; refrigerator upon request
NOTICE: SMF area dine in restaurants and bars have closed due to the Sacramento County Public Health order that went into effect July 6th. The hotel offers take-out food and beverage for guest only, until further notice. Al Carte menu is also available from 0600 to 2100, Coffee Bar will service for pick up from 0600 to 1000, and the hotel will have readymade sandwiches & snacks at the front desk for after hours. Read the Public Market Bar notice.
Third Party Transportation
Universal Limousine and Transportation
Phone: 916-361-5466 opt 1
Pick Up: near taxi and Super Shuttle stand, outside Terminal A Baggage Claim - ground level
Ayres Hotel & Suites Costa Mesa (S)
325 Bristol Street, Costa Mesa, CA 92626
Phone: 714-549-0300
Website
Food & Beverage: 10% discount on food only
Transportation: provided by the hotel
Marriott Costa Mesa (S)
500 Anton Boulevard, Costa Mesa, CA 92626
Website
Doubletree Anaheim (L)
100 The City Drive, Orange, CA 92868
Website
Limerick Strand Hotel (L)
Ennis Road, Limerick, Ireland
Phone: 353 (0)61 421800
Website
Food & Beverage: 15% discount
Third Party Transportation
PK Executive Travel
Phone: 353-61-471-111
Aloft Sarasota (L)
1401 Ringling Boulevard, Sarasota, FL 34236
Phone: 941-870-0900
Website
Food & Beverage: 10% discount (excluding alcohol), 'Refuel' serves breakfast
Hodelpa Gran Almirante Hotel & Casino (L)
Avenida Estella Sadhala, Santiago de los Caballeros, Republica Dominicana
Phone: 809-580-1992
Website
Food & Beverage: 10% in restaurants & on room service; Comp breakfast buffet; Complimentary water in room
Marriott Grand (L)
800 Washington Avenue, St. Louis, MO 63101
Phone: 314-621-9600
Website
Food & Beverage: Restaurant open 0600-0100 / Lounge 1100-0100; 20% discount excluding alcoholic beverages; Coffee maker and refrigerator in room; Microwaves available in common area
Other: In Room safe
Third Party Transportation
JED Transportation
Phone: 314-429-2200; option 2 for dispatch
Secret Harbour Resort
6280 Estate Nazareth, St Thomas 00802, US Virgin Islands
Website
Third Party Transportation
Fergus Jones Taxi Service
Phone: 340-513-1732
The Buccaneer Hotel (L)
5007 Estate Shoys / P.O. Box 25200, Christiansted, St. Croix, USVI 00824
Phone: 340-712-2100
Website
Food & Beverage: All meals are being served from the Mermaid restaurant on the beach. All food items on the lunch and dinner menu are offered at a 10% discount. Food will be on a TO GO or room drop off basis only until further notice
Third Party Transportation
Roberts + Associates
Phone: 340-277-1118
Curbside as you exit terminal
Sonesta Maho Beach Resort, Casino & Spa
1 Rhine Road, Maho Village Maho Beach, Sint Maarten
Phone: 800-766-3782
Website
** ATTN: Smoking in hotel rooms is prohibited by law in Australia. A $500 room cleaning recovery fee will be charged for smoking in guest room, and a $2,000 fine may be imposed via NSW Fire brigade if a smoke alarm is activated due to smoking on hotel property. **
Effective 22DEC - Crew required to quarantine in a designated NSW Government Hotel (Novotel International and Pullman Mascot); No longer staying at Sydney Harbour Marriott; Crews are NOT PERMITTED to leave their room except in emergency situations (Individual and company fines apply for breaches)
SYD COVID-19 Restrictions - Read the PDF
Sydney Harbour Marriott (L)
30 Pitt Street, Sydney, New South Wales Australia
Phone: 61-2-95251905
Website
Food & Beverage: Offer 20% discount in restaurants and lounges located at hotel (excludes alcohol); Offer $20.00 USD for Buffet Breakfast (20% Discount does not apply to this.); ** Effective 06NOV - 30% discount for In Room Dining for the duration of the Australian Government mandated isolation period for crew **
Third Party Transportation
Portbase Pty Ltd trading as Sydney Ground Transportation
Phone: 61-2-96671563
Pick-up location is the taxi holding area. Exit Terminal; TURN LEFT; Once at the Southern end of the Terminal, buses should be visible. Cross the road safely. Look RIGHT for traffic.
Doubletree by Hilton Syracuse (S)
6301 State Route 298, East Syracuse, NY 13057
Phone: 315-432-0200
Website
Food & Beverage: 25% discount - food and non-alcoholic beverages in the restaurant(s) and lounge(s) located on the Hotel Premises that are operated by the Hotel
Marriott Syracuse Downtown (L)
100 East Onondaga Street, Syracuse, NY 13202
Phone: 315-474-2424
Website
Food & Beverage: 20% discount - food and non-alcoholic beverages in the restaurant(s) and lounge(s) located on the Hotel Premises that are operated by the Hotel; Two bottle complimentary water per crewmember per night
Airport Code: T
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Tel Aviv Hilton (L)
Ha Yarkon Street 205, Tel Aviv-Yafo 6340506
Phone: 972-3-520-2222
Website
Food & Beverage: 20% discount on all food and beverage (excluding Sushi Restaurant and the Daria Restaurant); AA rate for the Israeli breakfast buffet
Other: 20% discount is applicable for laundry; free entrance to the swimming pool, health club, and sauna; all rooms feature cable TV and the CNN news
Third Party Transportation
Bon Tour, LTD
Phone: 972-3-975-4200
Pickup: At the exit hall, turn left in the direction of the escalator and go up to the 2nd floor, gate 23. The vehicle will be waiting in the parking lot in front of gate 23.
Aloft Tampa Midtown (S)
3650 Midtown Drive, Tampa, FL 33607
Phone: 813-353-0555
Website
Food & Beverage: Discount 20% on food and non-alcoholic beverages
Current Hotel - Autograph Collection by Marriott (L)
2545 North Rocky Point Drive, Tampa, FL 33607
Phone: 813-281-2545
Website
Food & Beverage: 20% discount; Open 24/7 - Curated Market – To go and Fresh items include: Pressed Cuban Sandwiches, Burritos, Quinoa/Rice Bowls; Julian Restaurant – Open Monday-Sunday. Breakfast 0700-1200, Dinner 1600-2100; ROX Rooftop Lounge – Open Saturday and Sunday. 1600-0000
Hampton Inn (S)
5329 Avion Park Drive, Tampa, FL 33607
Phone: 813-287-8500
Website
Food & Beverage: 20% discount, room service 0500-2300, complimentary breakfast
Other: complimentary bottle of water in room, refrigerator in room, microwave available in pantry, ice station on every floor with access to filtered water. Outdoor salt water pool. Complimentary shuttle to the mall. Mall shuttle schedule available upon check-in.
Transportation: Transportation provided by Hotel
Hilton Garden Inn (S)
5312 Avion Park Drive, Tampa, FL 33607
Phone: 813-289-2700
Website
Food & Beverage: 20% discount, room service 0500 -2300
Other: Refrigerator and microwave in room, Keurig coffee maker, complimentary shuttle to the mall. Mall shuttle schedule available upon check-in.
Transportation: Transportation provided by Hotel
Hilton Tampa Downtown (L)
211 N. Tampa St., Tampa, FL 33602
Phone: 813-204-3000
Website
Welcome Letter
Food & Beverage: 25% Discount – food and non-alcoholic beverages in restaurants and lounge
Westin Tampa Waterside (L)
725 Harbour Island Blvd, Tampa, FL 33602
Phone: 813-229-5000
Website
Food & Beverage: 20% discount on food and non-alcoholic beverages
Transportation: SkyHop
Westshore Grand (S)
4860 West Kennedy, Tampa, FL 33609
Phone: 813-286-4400
Website
Food & Beverage: 15% discount on food and non-alcoholic beverages
Transportation: SkyHop
Third Party Transportation
SkyHop Global LLC
Phone: 954-400-0412 – AA dedicated line
Phone: 954-573-1717 – General Dispatch
Hyatt Regency Tulsa Downtown (L)
100 East Second Street, Tulsa, OK 74103
Phone: 918-234-1234
Website
Food & Beverage: The Daily Grill – Our in-house restaurant - enjoy a 15% discount on food in the restaurant, bar, and room service (delivery charges will be waived), 15% discount in coffee shop Topeca located in the lobby
Other: 10% discount in the gift shop, 20% discount at several restaurants within walking distance of the hotel (just show your room key): Yokozuna – 309 E. 2nd; Dilly Deli – 402 E. 2nd; El Guapo - 332 E. 1st; McNellies – 409 E. 1st; Fassler Hall – 304 S. Elgin; The Dust Bowl and Lounge - 211 S. Elgin
Hilton Garden Inn (S)
6575 S Country Club Rd, Tucson, AZ 85756
Phone: 520-741-0505
Website
Transportation: provided by hotel shuttle; Pick up location is lower level, exit to the right, under patio area
Tuscon Williams Centre Courtyard (L)
201 S. Williams Drive, Tucson, AZ 85711
Phone: 520-745-6000
Website
Food & Beverage: 20% discount
Other: Refrigerator in Room, Complimentary Water in Room
Transportation: - LeChic Transport and Limo, Phone: 520-395-6705
Pick up: Lower Level - to the right of entrance under patio area
Hilton Berlin (L)
Mohrenstrasse 30, 10117 Berlin, Germany
Phone: 49-30-202300
Website
Third Party Transportation
ASP Airport Service
Phone: 49-30-2340850
[email protected]
Airport Code: U
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
EB Hotel UIO (S)
24 de Septiembre S2-389 and Conector de Alpachaca, Quito - Tababela, Ecuador, South America
Phone: 593-2-3941020
Website
Food & Beverage: 15% discount; Breakfast 630-1000; On site restaurant 0630-2300, 24/7 room service; Two complimintary bottles of mineral water; Tea, coffee, and fruit basket available
Hilton Colon Quito (L)
Av. Amazonas N19-14 y Av. Patria, Quito, Ecuador
Phone: 011-593-2-3828300
Website
Food & Beverage: La Pinta Lounge special $12 (plus taxes); Café Colón special $15 (plus taxes)
Other: One complimentary uniform wash and iron per day; 10% discount on laundry services
Third Party Transportation
Compañía de Transporte Las Peñas, Quito y Aguarico / Orellana - Ecuador
Phone: 011-96-746-8622
[email protected]
Bay Gardens Beach Resort & Spa (L)
Rodney Bay Village, Gros-Islet, St. Lucia
Phone: 877-620-3200
Website
Coconut Bay Resort & Spa (L)
P.O. Box 246, Vieux Fort, St. Lucia WI
Phone: 758-459-6000
Website
Food & Beverage: All-inclusive property, comp food & beverage
Transportation: Transportation provided by Manoah Vernor, Phone: 758-715-7539
Marigot Bay (L)
Marigot Bay Resort & Marina, Marigot Bay, St. Lucia
Website
Airport Code: V
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
NH Laguna Palace (L)
Viale Ancona, 2, Mestre, Italy 30172
Phone: 011-39-041-829-6111
Website
Food & Beverage: 20% discount
Other: Local and 800 Call Charge - 0.11; Complimentary safe available in room
Third Party Transportation
Sanguinetti Coach
Phone: 011-39-041-614222
Holiday Inn Express (S)
410 W. John Sims Pkwy, Niceville, FL 32578
Phone: 850-842-2500
Website
Holiday Inn Resort Fort Walton Beach (L)
1299 Miracles Strip Parkway, Fort Walton Beach, FL 32548
Phone: 850-301-9000
Website
Food & Beverage: 25% discount (including room service, 0630-2200), 10% Discount on pantry purchases
Other: Refrigerator and microwave in guest room
Third Party Transportation
Transportation provided by 654LIMO,
Phone: 850-654-5466
Driver will meet crews at baggage claim/lower level with AA sign and will then escort crew to van. Vehicles are marked with logo.
Los Tajibos Hotel (L)
San Martin Ave. 455, P.O. Box 2966, Santa Cruz, Bolivia
Phone: 011-591-3342-1000
Website
Food & Beverage: 15% discount, La Terraza Restaurant and room service
Other: 20% discount on laundry
Airport Code: X
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
DoubleTree Suites Bentonville (S)
301 SE Walton Blvd, Bentonville, AR 72712
Phone: 479-845-7770
Website
Hyatt Place Rogers / Bentonville (S)
4610 W. Walnut, Rogers, AR 72756
Phone: 479-633-8855
Website
Food & Beverage: 25% discount; Complimentary breakfast (several breakfast items will be available for airline crews by 0415)
Transportation: Hotel provides airport transportation. Pick-up curbside/lower level and vans are marked. Airport pick-up is on demand; scheduled hotel departure from the hotel is every 30 minutes. The hotel shuttle is for airline crews only.
Airport Code: Y
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
COVID Restrictions
Montréal is in what is called a “Red Zone” (highest level of impact). Montréal currently has a curfew, meaning no non-essential movement outdoors is permitted between 8pm and 5am. All restaurants are closed – take out / order in is available. No indoor gatherings are permitted. Masks are mandatory in all indoor, public spaces. Indoor pools and gyms are currently closed.
What this means in the Hotel:
Masks are required at all times when circulating around the Hotel. The hotel restaurant, bar & room service are currently closed, however we have a Grab & Go offering available 24/7 at the Front Desk, with both hot & cold options – meals purchased at the Grab & Go must be taken back and consumed in the guest rooms (no gathering in the Lobby or other public spaces). Our indoor pool & gym are currently closed.
Le Centre Sheraton Montreal (L)
1201 Boulevard Rene Levesque Ouest, Montreal, Quebec H3B 2L7
Phone: 514-878-2000
Website
Food & Beverage: 15% discount
Third Party Transportation
Autocars Skyport
Phone: 514-631-1155
Pick Up: Level-Post 7/8; contact dispatcher via the beige phone in the international terminal, signage says "CREW MEMBERS" and "GROUP MEETING" Advise dispatch if you need pickup from airport
EXchange Vancouver Hotel (L)
475 Howe St, Vancouver, B.C. Canada V6B2B3
Phone: 604-563-4693
Website
Food & Beverage: 10% discount on food and non-alcoholic beverages in restaurant; 24 hour room service
Other: Microwave & refrigerator upon request, Coffee maker in room, Fitness Center, ATM
Hilton Vancouver Airport (S)
5911 Minoru Blvd, Richmond, B.C. Canada V6X 4C7
Phone: 604-273-6336
Website
Food & Beverage: 20% discount
Internet: $5.95 in room
Third Party Transportation
Star Limousine
Pickup: Call YVR Dispatch (604-563-4693 Ext 107) (not Star Limo) and inform them that you are scheduled for pick-up with Star Limo. YVR Dispatch will then release the vehicle and let you know which bay to meet your vehicle at.
Sheraton Cavalier Calgary Hotel (S/L)
2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8 Canada
Phone: 403-291-0107
Website
Operating Hours
Food & Beverage: 20% discount; Room service available 24/7
Transportation: Provided by hotel
Embassy Suites by Hilton Toronto Airport (S)
262 Carlingtonview Drive, Toronto, ON M9W 5G1
Phone: 416-674-8442
Website
Transportation: Provided by hotel; Vans are marked.
Phone: 416-674-8442, Ext 0, ask for Duty Manager or speak to any front desk agent
Pickup: Terminal 1 - Ground Level, one floor down from the arrivals POST S5; Terminal 3 - Arrival Level - Door "G" at Post #41
Hilton Toronto (L)
145 Richmond Street West, Toronto, Ontario, Canada M5H 2L2
Phone: 416-869-3456
Website
Food & Beverage: 10% discount on food and non-alcoholic beverages
Other: Complimentary WIFI
Third Party Transportation
GTA Crew Services
Phone: 416-503-9794
Pick-up: Terminal 3, post C32 outside lane at bus shelter. Van will have GTA Logo on it.
Due to long lines to clear customs and later crew arrivals to the vans, GTA service may be forced to circle the airport. Up on leaving customs, please call GTA dispatch to coordinate pick up 416-503-9794
Airport Code: Z
NOTE: Long layover hotels indicated with (L). Short layover hotels indicated with (S). ODAN hotels indicated with (ODAN).
Sheraton Zurich Hotel
Pfingstweidstrasse 100, Zurich
Phone: 41-44-285-4040
Website
Welcome Letter
Food & Beverage: 25% discount in the restaurant and on room service; 50% discount on the breakfast buffet
Transportation: provided by Teka & Family GmbH
Phone: 41-44-825-65-64 / 41-76-717-38-64 / (for emergencies call 41-76-433-21-33)
Pick-up point: Curbside after you exit Customs