03.12.09

InfoReps,

20/20 – A Clear Vision

The APFA Negotiators will be visiting Base Operations around the system on Friday, March 20 and Monday, April 20 to answer your questions, hear your comments and dispel rumors. It is imperative that everyone is unified and has A Clear Vision of where we are with our mediated negotiations and understands our need to MOBILIZEtoMAXIMIZE.

Attached to this hotline is the schedule for these visits. Please print and carry the document with you to promote the Negotiatorsí visits. The schedule will also be placed on the www.apfa.org website, base bulletin boards and e-mailed to the various e-groups.

InfoRep PhoneTree

As we announced in previous hotlines, the InfoReps will be implementing the PhoneTree. We are in the final stages of assigning members. Each InfoRep will be assigned 10-15 members to contact in order to verify their contact information and ask a series of five questions. The information and answers will be collected via a link on the www.apfa.org website. InfoReps will be e-mailed their list of members as well as instructions on how to input the data via the website.

SABRE Personal Mode Activty

Over the past few months the company has received a number of complaints from Flight Attendants that indicated there may be possible abuses of the contracts it has with Trip Trade Services. It is the companyís responsibility to enforce the contracts they have entered into with Trip Trade Services. As part of their investigation the company became concerned that some Flight Attendants may have shared their passwords and may not be aware that someone else is accessing open time from their personal mode. The company did send notices to Flight Attendants with high FOS usage to ensure they were aware of the activity taking place in their personal mode. In many cases it is possible that these transactions are being conducted by the Flight Attendant as they search open time, facilitate trip trades, plan their commutes or otherwise need information from FOS to help them with their jobs. The notice did take an overly accusative tone. After discussions with the company, Flight Service assured APFA that it was not intended that Flight Attendants would be disciplined due to the activity. Rather it was to make sure they were aware of the activity and if it was not consistent with their usage that they change their password to prevent continued use of their personal mode by another party.

At the same time the company was conducting this investigation they became aware that the sharing of personal mode passwords was widespread. They implemented a security enhancement to Jetnet which has since been temporarily rolled back. This temporary rollback was to allow time for the development of some Sabre enhancements which would permit a FA to voluntarily share some of the information in their personal mode without having to share their password. For example, many FAs have requested the ability to allow others to view their schedule to help facilitate trip trades between FAs. The company is in the process of reviewing various options.

APFA believes Trip Trade Services provide a valuable service to our members and has not/is not attempting to shut down Trip Trade Services. However, as with any business, these services should abide by the terms of their agreement as well as the language of our Collective Bargaining Agreement. There is a lot of change in the works and a great deal of confusion. Rest assured APFA does not want to take away our members ability to have flexibility with their schedules.