Deadheading

A deadheading Flight Attendant must be in uniform or wear the normal non-revenue attire applicable to the class of service, except the Flight Attendant may not wear shorts, undershirts, or t-shirts with slogans. (CBA 16.E)

A deadheading Flight Attendant may pre-board the aircraft as long as minimum working crew is on board or board immediately if boarding has commenced. In the event overhead bins are full, a deadheading Flight Attendant in or out of uniform shall have their bag(s) valet checked. The bags shall be off loaded before checked baggage and brought to the aircraft door upon arrival. A commuting Flight Attendant in or out of uniform occupying the jumpseat shall secure their luggage in an available overhead bin(s). If the luggage cannot be accommodated in the overhead bin(s), the Flight Attendant may valet check their crew luggage at the gate. (CBA 16.J.4)

Deadheading Flight Attendants are not required to take a jumpseat. (CBA 37.G.10)

Deadheading Scenarios

Scheduled Deadheads

Booking will be made in window or aisle seat, if available. (CBA 16.J.2)

Unscheduled Deadheads

Covering a flying assignment – The deadhead is a confirmed seat/must ride.
Last leg of sequence - The deadhead will be positive space on the next flight with available inventory.
- Company should get the Flight Attendant back to base no later than the next calendar day.
- Every effort to book in window or aisle seat. (CBA 16.J.3)

Is my pay affected if I choose an alternate deadhead?

You will be paid and credited for the deadhead as if the Flight Attendant had flown the original scheduled deadhead (CBA 16.G.6 and CBA 16.H.2);
You will be paid Per Diem and duty rig as if the Flight Attendant had flown the original scheduled deadhead (CBA 16.G.7 and CBA 16.H.2);

Deadheading: Common Questions

Is my pay affected if I choose an alternate deadhead?

You will be paid and credited for the deadhead as if the Flight Attendant had flown the original scheduled deadhead (CBA 16.G.6 and CBA 16.H.2);
You will be paid Per Diem and duty rig as if the Flight Attendant had flown the original scheduled deadhead (CBA 16.G.7 and CBA 16.H.2);

Am I able to change my deadhead if I'm on reserve?

For a Deadhead to First Live Leg, a Reserve who has been released consistent with the parameters of Reserve Duty, Section 12, may utilize these provisions (CBA 16.G.9).
For a Deadhead on Last Leg, with Crew Scheduling’s consent, a Reserve scheduled to deadhead on the last leg of their sequence may choose not to take the scheduled deadhead, provided the Flight Attendant is available for their subsequent Reserve assignment (CBA 16.H.1).

Deadhead to First Live Leg

Scenario #1: Meeting Your Sequence Downline at the First Live Leg

Scenario #1: CBA 16.G.1-9

Q: I am based in LAX. The first leg of my sequence is a deadhead from LAX-PHX, and I live in PHX. May I waive the deadhead and pick up the trip in PHX?

A: Yes, you may choose to join the trip in PHX, provided you:

Notify Crew Scheduling at least two (2) hours prior to the scheduled deadhead. This is accomplished through ECS with a No-Show Deadhead (NSHW) submission;
Notify Crew Scheduling upon your arrival at the downline station (or if you are already in the downline station, this is accomplished by calling Crew Scheduling);
If the scheduled deadhead is to a layover city, then the Flight Attendant is also responsible for their own transportation to the layover hotel. The Flight Attendant will also be responsible for any additional hotel charges due to an early hotel arrival;
Be ready to receive passengers on the first live leg according to the provisions of Hours of Service, Section 11.M;
Contact Crew Schedule as soon as possible when encountering any unanticipated delays which would affect their arrival at the downline station.

Scenario #2: Changing Your Deadhead from Your Crew Base to Your Commuter City

Scenario # 2: CBA 16.G.11

Q: I am based in LAX, and SFO is my designated commuter city. The first leg of my sequence is a deadhead from LAX-PHX. May I change my deadhead to a flight from SFO-PHX to pick up my sequence?

A: Yes, you may change your deadhead.

Book alternate deadhead through Crew Portal with the self-booking tool link that is provided within the sequence information.
Receive positive space travel from SFO-PHX under the same pass classification.
Promptly notify Crew Scheduling that you will no longer be taking your original deadhead. This is accomplished through ECS with a No-Show Deadhead (NSHW) submission.

Scenario #3: Changing Your Deadhead from Your Crew Base to a Co-Terminal

Scenario#3: CBA 16.G.12

Q: I am based in LAX. The first leg of my sequence is a deadhead from LAX-PHX. I live closer to the SNA co-terminal. May I change my deadhead to a flight from SNA-PHX to pick up my sequence?

A: Yes

A Flight Attendant at a co-terminal with a deadhead leg(s) at sequence origination may change the deadhead to originate at a different co-terminal (or affiliated satellite base) through Crew Portal with the self-booking tool.
Follow the requirements outlined in Scenario #2 above.

Q: May I drop my sequence once I have waived my deadhead?

Additional Deadhead to First Live Leg of a Trip Sequence (16.G) Information

The provisions of Paragraph G.11 and G.12 will not apply if the scheduled deadhead is on offline air transportation (e.g., new service or seasonal start up). A sequence with scheduled offline air transportation may not be traded in ETB or TTS/UBL within forty-eight (48) hours prior to sequence report. (CBA 16.G.15)
When selecting and alternate deadhead, the Flight Attendant is considered to have waived any required legal layover rest.
Times to reach out to Crew Scheduling for assistance:
- You have a double-deadhead and experience issues with the self-booking tool.
- Surface (SUR) Transporation deadhead.
- You are eligible for an international, alternate deadhead.
- You are a double segment commuter.
- You experience any issues with self-booking tool and/or ECS.

Alternate Deadheads with Delays or Cancellations

If a Flight Attendant who takes an alternate deadhead, as provided by the Company, and is unable to be positioned for the first live leg due to a cancellation or delay: There are 2 possibilities.

Original Sequence:

Scenario 1: Pay Protected

Flight Attendant splits on to the original sequence or other offered flying unless Crew Scheduling determines it is impracticable to do so. If split on to the sequence or the offer of other flying is accepted, the Flight Attendant will be pay protected in accordance with CBA 10.J.10.

In this example: Compare with the original sequence above. The Flight Attendant was offered flying on the 19th and accepted, resulting in pay protection for the legs on the 17th (removal code RS).

Scenario 2: Not Pay Protected

If the Flight Attendant is not split on to the original sequence or other flying, they will not be pay protected but will be able to pick up flying as provided for in Section 10. (CBA 16.G.17)

In this example: Compare with the original sequence above. The Flight Attendant did not split onto the sequence resulting in removal without pay (removal code RM).

Deadhead on Last Leg

Scenario #4: Not Taking Your Deadhead at the End of Your Sequence

Scenario #4: (CBA 16.H.2)

Q: I am based in LAX and my designated commuter city is SFO. The last leg of my sequence is a deadhead from SFO-LAX. I want to stay in SFO. May I do that?

A: Yes

Following the debrief of your last live leg, contact Crew Tracking to let them know you will not be taking your deadhead (This is accomplished through ECS with a No-Show Deadhead ( NSHW) submission after the debrief of the last live leg);
You will be paid and credited as though you remained on your originally scheduled deadhead that is within the sequence at your time of no-showing. Your legalities will also follow the originally scheduled deadhead;
Lineholders must notify Crew Tracking;
Reserves must receive Crew Tracking’s consent.

Scenario #5: Requesting to Deadhead on an Earlier Flight at the End of Your Sequence

Scenario #5: (CBA 16.H.4.b)

Q: I am based in LAX. The last leg of my sequence is a deadhead SFO-LAX, but I see that there is an earlier flight on the same day as original deadhead to get me home. May I change to an alternate deadhead on an earlier flight home to LAX?

A: Yes

Option 1: Inform the gate staff (at your earlier alternate deadhead flight) that you would like to be added to the standby list as a RID priority, which will place you ahead of most revenue customers on the standby list. This method maintains your A1 pass priority;
Option 2: You may utilize the self-booking tool for your alternate deadhead (go earlier SFO-LAX) at sequence report time up to 60 minutes prior to the departure of the alternate deadhead. This will secure a seat if available or list standby (A12 pass priority);
Upon receiving a seat on the flight, contact Crew Tracking to let them know you will not be taking your deadhead. (This is accomplished through ECS with a No-Show Deadhead (NSHW) submission after the debrief of the last live leg);
You will be paid per diem as though you remained on your originally scheduled deadhead, and you will keep the legalities of your originally scheduled deadhead;
NOTE: Make sure you receive a seat before you no-show through ECS;

Scenario #6: Requesting to Deadhead on an Earlier Flight after my layover (RON)

Scenario #6: (CBA 16.H.4.c)

Q:  I am based in LAX. The last leg of my sequence is a deadhead SFO-LAX after my layover (RON), but I see that there is an earlier flight, on the same day as my last live leg (or could be after RON and prior to original) to get me to base. May I change to an alternate deadhead on an earlier flight back to base?

A: Yes

Option 1: Inform the gate staff (at your earlier alternate deadhead flight) that you would like to be added to the standby list as a RID priority, which will place you ahead of most revenue customers on the standby list. This method maintains your A1 pass priority;

Option 2: You may utilize the self-booking tool for your alternate deadhead (go earlier SFO-LAX) at sequence report time, up to 60 minutes prior to the departure of the alternate deadhead. (A3 pass priority);

Upon receiving a seat on the flight, contact Crew Tracking to let them know you will not be taking your deadhead. (This is accomplished through ECS with a No-Show Deadhead (NSHW) submission after the debrief of the last live leg);

You will be paid per diem as though you remained on your originally scheduled deadhead, and you will keep the legalities of your originally scheduled deadhead;

Scenario #7: Requesting to Change Deadhead to Your Commuter City at the End of Your Sequence

Scenario #7: (CBA 16.H.4.d)16.H.4.d

Q: I am based in LAX, and my designated commuter city is SFO. The last leg of the sequence is a deadhead from PHX-LAX. May I change my deadhead to a flight from PHX-SFO, and go directly home?

A: Yes

You may utilize the self-booking tool for your alternate deadhead (PHX-SFO) at sequence report time, up to 60 minutes prior to the departure of the alternate deadhead. (A12 pass priority);
Following the debrief of your last live leg, contact Crew Tracking to let them know you will not be taking your deadhead. (This is accomplished through ECS with a No-Show Deadhead (NSHW) submission after the debrief of the last live leg);
You will receive pay, credit, and per diem as if you flew your originally scheduled deadhead, and you will keep the legalities of your originally scheduled deadhead.

Scenario #8: Requesting to alternate Deadhead at the End of Your Sequence to a Co-Terminal/Satellite

Scenario #8: (CBA 16.H.4.a)

Q:  I am based in LAX. The last leg of my sequence is a deadhead SFO-LAX, but I want to alternate deadhead to SNA/ONT/BUR/SAN/LAS. May I change to an alternate deadhead to a Co-Terminal/Satellite SNA/ONT/BUR/SAN/LAS?

A: Yes

You may utilize the self-booking tool for your alternate deadhead at sequence report time, up to 60 minutes prior to the departure of the alternate deadhead. (A1 pass priority);

Upon receiving a seat on the flight, contact Crew Tracking to let them know you will not be taking your deadhead. (This is accomplished through ECS with a No-Show Deadhead (NSHW) submission after the debrief of the last live leg);

You will be paid per diem as though you remained on your originally scheduled deadhead, and you will keep the legalities of your originally scheduled deadhead;

"Stand Up" Deadhead

CBA Section 16.L allows the Company to reschedule a deadheading Flight Attendant (after sequence report and prior to release of the last working leg of the sequence) to work their scheduled deadhead, regardless of Reserve coverage or need to prevent a delay or cancellation (CBA 10.J). This is also referred to as being “stood-up” on a deadhead.

This reschedule is outside of the normal CBA 10.J rescheduling steps and is intended to help coverage (reduce reserve dependency), reduce the need to disrupt other crews, and reduce the need to create an open sequence with a deadhead to cover an open segment.

Standing-up a deadheading Flight Attendant will primarily be used when Crew Scheduling or Tracking is trying to cover a single flight.

Stand Up Deadhead Q & A

Q1: When can Scheduling or Tracking stand me up on my deadhead?

Q2: If I have utilized 16.G can I be stood up under the language of 16.L?

Q3: Can I be stood up to work my flight to/from training?

Q4: There are three crews deadheading on a flight; how will Scheduling or Tracking determine who to stand-up?

Q5: What if I’m not in uniform?

Q6: I am taking an alternate deadhead to/from my commuter city. Can I be stood-up?

Q7: I am on my last trip of the month. Can I be stood-up on my first working leg?

Q8: Can I be rescheduled to work a flight that I have no-showed (NSHW)?

Self Book your Deadhead

You may change your scheduled deadhead to an alternate deadhead on the front-end/back-end of your sequence using the Self-Book deadhead feature in Crew Portal. Watch our video walk through about Self-Booking a deadhead.

NOTE: This video states that once completed, you need to call Crew Scheduling to advise of the No-Show Deadhead. This is now accomplished with ECS. →

No-Show Deadhead on ECS video walk through example:

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4 Steps to No-Show Your Deadhead in the ECS App:

Step 1

Step 2

Step 3

Step 4

Step 1 - Press the "Contact AA" button to begin the notification process

Step 2 - Press "No Show Deadhead":

Step 3 - Fill in your deadhead information, including flight number and airport station code:

Step 4 - After inputting your information, click "No Show 1 Deadhead":

Once you've submitted your request to no-show, Crew Scheduling or Crew Tracking will process your request.

You will receive 3 messages in ECS:

NOTE: If your request is denied, you will receive a message instructing you to call as further information is required.

Other possible responses:

Request has been completed.
Request cannot be completed within 2 hours of sign in. Call Crew Scheduling. (Deadhead to First Live Leg).
Unable to process no-show. Call CS or CT.
Cannot complete at this time. Resend following last live leg debrief. (Deadhead on Last Leg).
No-show cannot be completed for mid sequence DH.

Self-Book Deadhead: Q & A

Q1: How do I begin the self-book process?

Q2: I have a deadhead on the first leg of my sequence. When am I able to change to an alternate deadhead?

You may change your deadhead on the first leg of your sequence anytime after the 20th of the previous month at 12 noon (DFW time) up to 2 hours prior to the scheduled deadhead.

For example, if you would like to change your first leg deadhead on a sequence that operates on May 16th, you may choose an alternate deadhead any time after April 20th at 12 noon (DFW time), when bids for the May bid month are final.

NOTE: Only alternate deadhead flights arriving more than one hour before the scheduled departure of the first working leg will be displayed.

Q3: I have a deadhead on the back-end of my sequence (last leg). When am I able to change to an alternate deadhead?

You may change your deadhead on the back-end of your sequence anytime after sequence report time and up to one (1) hour prior to the departure of the alternate or scheduled deadhead, whichever is sooner.

NOTE: Alternate deadhead flights departing after last working leg and up to 60 minutes prior to scheduled deadhead departure will be offered if returning to base. Alternate deadhead flights departing after last working leg and up to 2359 of the last calendar day of the sequence will be offered for co-terminals and commuter city.

Q4: Do we still have to notify Crew Tracking to let them know we will not be taking our originally scheduled deadhead ("no show")?

Yes. When you use the self-book tool on Crew Portal to change your deadhead, you will use ECS to communicate your desire to no-show your original deadhead with no phone calls to Crew Scheduling/ Tracking.

A Lineholder must only notify Crew Scheduling of their intent not to take an originally scheduled deadhead.

A Reserve Flight Attendant must obtain Crew Scheduling's consent to not take the scheduled deadhead, provided that the Flight Attendant is available for their subsequent Reserve assignment.

Q5: If we still have to notify or obtain Crew Scheduling's consent to "no show" our original deadhead, how is this self-book option beneficial?

Q6: May I self-book an International deadhead?

Q7: I've booked my alternate deadhead. How do I import my new deadhead into the travel planner to check-in and be added to the priority list if necessary?

Q8: Where can I find my designated commuter city? How do I add/edit my commuter city?

Q9: If I change my Deadhead to First Live Leg, am I able to drop/trade the sequence?

Q10: I have questions about the self-booking alternate deadhead process. Can anyone at my base help me?

Call your Crew Service Center at your base operations/ crew room for assistance with self-booking options available in the company-provided self-booking deadhead guide. Base representatives will be able to assist with questions about the process.

To contact your base Crew Service Center, check your Comply365 > Document Library> Contact Information> Crew Room Location/Access Info + Contact Information

Key Reminders

You can book an alternate deadhead from the 50 states and Puerto Rico
Reserves:
- 16.G- Crew Scheduling approval will not be unreasonably withheld
- 16.H - With Crew Tracking consent
Lineholders: 16.G & 16.H- You are notifying Crew Scheduling or Tracking of your No-Show election
Once you make any changes to your original scheduled deadheads, the trip can NOT be dropped or traded in any of the scheduling tools.
Review your designated commuter city by clicking on your profile in Crew Portal.

Deadheading

Deadheading Scenarios

Scheduled Deadheads

Unscheduled Deadheads

Is my pay affected if I choose an alternate deadhead?

Deadheading: Common Questions

Deadhead to First Live Leg

Alternate Deadheads with Delays or Cancellations

Deadhead on Last Leg

"Stand Up" Deadhead

Stand Up Deadhead Q & A

NOTE: Scheduling/Tracking will try to keep Flight Attendants in their original bid position when Rescheduling.

NOTE: The Flight Attendant would be eligible to be stood-up on any other flight in their sequence after origination.

Self Book your Deadhead

NOTE: This video states that once completed, you need to call Crew Scheduling to advise of the No-Show Deadhead. This is now accomplished with ECS. →

4 Steps to No-Show Your Deadhead in the ECS App:

Step 1 - Press the "Contact AA" button to begin the notification process

Step 2 - Press "No Show Deadhead":

Step 3 - Fill in your deadhead information, including flight number and airport station code:

Step 4 - After inputting your information, click "No Show 1 Deadhead":

You will receive 3 messages in ECS:

No-show Deadhead has been submitted

CS/CT is processing request

Request Completed

NOTE: If your request is denied, you will receive a message instructing you to call as further information is required.

Self-Book Deadhead: Q & A

NOTE: Only alternate deadhead flights arriving more than one hour before the scheduled departure of the first working leg will be displayed.

NOTE: Self-book as early as possible for better seat availability.

Key Reminders

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