COLLECTION AND USE OF PERSONAL AND OTHER INFORMATION
The only personal information APFA.org collects is what you voluntarily provide through online forms, surveys, or other communication with us such as live chat. This information may include, but is not limited to, your name, e-mail address, and employee number. The information you provide is used only to communicate with you (if you grant permission to do so) more effectively. Other information you submit through online forms, surveys, or other communication such as live chat is kept confidential. Your information is never sold, used for advertising, or shared with unaffiliated third parties, such as mass marketers. Your personal information will never be disclosed without notice unless APFA is required to do so by law or in order to comply with legal process served on APFA or the site.
APFA.org provides personal information on a secure and confidential basis to third parties that have contracted with APFA to offer services that it cannot offer on its own, such as sending e-mail alerts, or processing credit card payment of dues. These third-party providers are required to protect the privacy of APFA members and site visitors. They must safeguard your information and can use it only to complete the purchases or tasks you’ve authorized.
APFA.org also collects non-identifying information to help monitor and analyze usage patterns and web traffic, including your IP address, the name of your internet service provider, the browser you are using, the website that referred you, the pages you visited while on the site and the date and time of your visits. We use this information on an aggregate basis to generate statistics that help us improve the usefulness of the site and maintain its quality. APFA.org uses Google Analytics to collect and process this data. You may visit Google’s website at www.google.com/policies/privacy/partners/ to learn more about its privacy practices.
In accordance with the Children’s Online Protection Privacy Act (COPPA), APFA.org does not knowingly collect, use or distribute personal information on children to any third party.
At any time, members may add, change, or delete information contained in their Account page. Members may use the Resources link and click on “Update Your Info” to access and update this information. In addition, members may contact the Membership Department to update information.
Agreements with third-party vendors require they use secure servers and Secure Socket Layer (SSL) encryption to protect the transmission and processing of payments and financial information. These agreements state that the vendors may store your information in order to make future purchases easier. Review the privacy policies of each APFA partner for more details. APFA also has security measures in place to protect against the loss, misuse or alteration of information collected from visitors to the website.
USE OF ‘COOKIES’
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you may decline cookies by following the instructions for your browser. Please note that if you decline cookies you may not have full access to APFA.org or its services.
After every session, you should log off APFA.org and close your browser—especially when accessing APFA.org from a public computer or device. These steps help ensure all cookie and session variables are forced to expire from the computer and prevents users from accessing your personal information.
OPTING OUT OF E-MAILS
APFA.org will only send email that you have signed up to receive. If you wish to stop getting email from us, choose the “unsubscribe” link in the message. Alternatively, you can contact us at firstname.lastname@example.org. APFA.org does not send unsolicited email nor does it send emails requesting personal or financial information. Delete emails you believe to be suspicious or report them to email@example.com.
LIVE CHAT SERVICE
Effective Date: November 2019
For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.
For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108
Visit the Contact Us page for general questions or media inquiries.