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Q&As for LUS Flight Attendants

Q&As for LUS Flight Attendants
(last updated: March 28, 2015)


Who do I call if I have a question about the LUS Red Book?
Who do I contact in regards to LUS scheduling issues?
My Flight Service Manager asked to schedule a meeting and I need union representation.
Who do I contact with non revenue travel/jumpseat issues?
We had an inflight emergency. Who do I contact at the union?
How do I contact the Employee Assistance Program (EAP)?
Who do I call about a problem with another Flight Attendant?
I had the option of paying my AFA-CWA dues by check, and understand I can pay APFA dues the same way. I didn’t sign up for the dues check off option. Why is AA deducting dues from each paycheck?
This hotel is a dump. Who do I contact?
I’m thinking about retiring. Who do I call?
How do I go about signing a membership card and applying for Dues Check Off?
When will I have access to the members-only section of the APFA website?
How do I sign up to receive the APFA Hotline?
Who do I contact with questions about my APFA membership?
How do I go about getting involved with APFA’s legislation efforts. How can I sign up for APFA’s Political Action Committee?


Q: Who do I call if I have a question about the LUS Red Book?
A: Contact your Base Representatives or APFA HQ Contract and Scheduling Reps

Q: Who do I contact in regards to LUS scheduling issues?
A: Contact your Base Representatives or APFA HQ Contract and Scheduling Reps

Q: My Flight Service Manager asked to schedule a meeting and I need union representation.
A: Contact your Base Representatives

Q: Who do I contact about non revenue travel / jumpseat issues?
A: Non-Revenue Travel: No change – contact the company.
Jumpseat issues: Contact your Base Representatives or APFA HQ Contract and Scheduling Reps

Q: We had an inflight emergency. Who do I contact at the union?
A: Contact your Base Representatives and, if necessary:
      On Job Injury (OJI) – Bellia Peckson – APFA HQ
      Employee Assistance Program (EAP) – Patty French at [email protected] or (817) 540.0108, ext. 8701

Q: How do I contact the Employee Assistance Program (EAP)?
A: Patty French at [email protected] | (817) 540.0108, ext. 8701

Q: Who do I call about a problem with another Flight Attendant?
A: Contact your Base Professional Standards or EAP Representative or Patty French at [email protected] or (817) 540.0108, ext. 8701

Q: I had the option of paying my AFA-CWA dues by check, and understand I can pay APFA dues the same way. I didn’t sign up for the dues check off option. Why is AA deducting dues from each paycheck?
A: Email Marla Edwards ([email protected]) – LUS Company Payroll – for assistance.

Q: This hotel is a dump. Who do I contact?
A: Fill out the Hotel Form

Q: I’m thinking about retiring. Who do I call?
A: Contact APFA Retirement Specialist Patrick Hancock

Q: How do I go about signing a membership card and applying for Dues Check Off?
A: Fill out the form by clicking here.

Q: When will I have access to the members-only section of the APFA website?
A: Now! Go to www.www.apfa.org and click on the link below the login window that says: Create a Profile. You will login using your AA Employee Number. If you don’t know your AA Employee Number, it is available via the WINGS website.

Q: How do I sign up to receive the APFA Hotline?
A: Go to the front page of www.apfa.org and click on the Hotline link.

Q: Who do I contact with questions about my APFA membership?
A: Contact APFA at 817 540 0108, ext. 8153 or email: [email protected]

Q: How do I go about getting involved with APFA’s legislation efforts. How can I sign up for APFA’s Political Action Committee?
A: Email: [email protected]

Note: APFA will be handling all matters under that new contract beginning April 1, 2015. However, as described in the AFA/APFA Maintenance Agreement, AFA-CWA will continue handling matters that arose under the US Airways/AFA-CWA contract.

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

4Q23 EC Meeting

February 22 @ 9:00 am - 5:00 pm

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

4Q23 EC Meeting

February 22 @ 9:00 am - 5:00 pm

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

4Q23 EC Meeting

February 22 @ 9:00 am - 5:00 pm
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