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6.09.15 – (LAA/LUS) – Retirement Seminars in PHL/DFW, Computershare, 401(k) Access

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June 9, 2015

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APFA Retirement Briefings

APFA’s Retirement Briefing is on the road again – this time in DFW and PHL. All Flight Attendants are invited to attend.  

LAA Flight Attendants with a pension can download a copy of your pension estimate from Jetnet – Pension Service Center or call 800-447-2000.
LUS Flight Attendants with a PBGC pension can download a copy of your pension estimate from or call 800-400-7242.
This informative retirement briefing by APFA Retirement Specialist Patrick Hancock will cover many topics that will help Flight Attendants make the most of your retirement planning.
DFW – June 23, 2015 from 1100-1400 in the DFW Yandry Center, across from gate C2. Feel free to bring your spouse.
PHL – July 8, 2015 from 1100-1400 in the Tour Room.
If you have questions, please contact

Computershare Access – New Login Beginning June 12, 2015
Computershare is the website that LAA employees use to access the equity shares of AAL Stock. Employees currently log in to Computershare by first logging into the EMPOWER Retirement (formerly J.P. Morgan) account at From there, employees are immediately transferred to the Computershare account without entering a separate user name or password.

On June 12, that single sign-on to Computershare will end, and employees will begin to directly access Computershare by visiting Employees can also contact Computershare’s customer service number directly by calling (888)608-2588 within the U.S. or (781)575-4351 outside the U.S.

On June 1, 2015, Computershare mailed temporary personal identification numbers (PINs) to permanent address of current and former LAA employees with Computershare accounts. With this temporary PIN and your SSN (Computershare calls it a “global identifier”), employees may directly access the Computershare account for the first time. Everything else on the Computershare website remains the same.

For more information, you can read the company printed instructions by visiting:

Your 401k Account is “Going on Vacation”
As the company announced earlier, the 401(k) $uper $aver accounts will transition to a new record keeper: Fidelity. As part of this transition, beginning at 1600 EDT on June 19th through the week of June 28, 2015, employee $uper$aver accounts will become temporarily unavailable. Employees will have “view-only” access to your account at EMPOWER (formerly J.P. Morgan Retirement Plan Services) through June 23, but will not be able to make any changes. After June 23rd, employees will no longer use or contact EMPOWER for any 401(k)-related questions or issues.

The new Fidelity customer service representatives of the American Airlines 401(k) Service Center are available now to answer questions about the transition. Call (800)354-3412 from 0830 – 2400 Eastern Time Monday through Friday, excluding New York Stock Exchange holidays.

No changes will be made to the current $uper$aver 401(k) Plan’s investment options with this transition from EMPOWER to Fidelity. No additional action is required by employees to maintain current investment balances or to continue contributions as currently allocated. Employee account assets stay invested throughout the transition to Fidelity.

Once the transition to Fidelity is complete, all $uper$aver 401(k) Plan services will be available only through the American Airlines 401(k) Service Center at Fidelity at (800)354-3412 or Employees will be notified via Jetwire when the transition is complete.

Make sure you make any changes or modifications you want to be effective, before the deadline on June 19th.

More information is available at

In Unity,

Patrick Hancock
APFA Retirement Specialist

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077


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