5.25.16 – (LAA/LUS) – New Automated Method to Submit Pay Claim Issues, ComputerShare Equity Sha

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APFA Special Hotline

Wednesday, May 25, 2016

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New Automated Method to Submit Pay Claim Issues – LAA/LUS

In response to the recent rise in pay related calls from crewmembers, AA has introduced an automated software program that allows Flight Attendants to submit pay compensation claims via the Flight Service website. The new system is called Direct Connect and will provide users with a reference number and a confirmation email, as well as a way to track the progress of individual claims.

DirectConnect – Crew Comp Connection

This online tool will replace the current HISEND procedures in place for LAA and the PE-80 claim form for LUS, resulting in significantly faster turnaround times for pay related compensation issues. Once logged on to the site, enter the information on the form and submit. You will receive a confirmation email once your claim is received. A tracking number will be sent to your AA.com email address so that you can check the status of the claim as it is processed through the system. Turnaround time should typically be between five (5) and seven (7) business days.

Note: All deductions, tax, and withholding issues will continue to be handled directly by the Payroll Department.

Computershare Equity Share Account Annual Fee Deferred – LAA

APFA sent out a reminder last week, that as of June 9, 2016, Computershare will be charging an annual fee of fifty dollars ($50) per active account (accounts that still hold equity stock received in the bankruptcy).  We have continued discussions with the company regarding the risk of receiving future small distributions and this fee. For example, if the company were to issue a single share of stock (currently trading around $32 a share), Computershare would charge the fifty dollar ($50) annual fee.
In response to these concerns, the company has decided to defer the annual fee until the distribution process is complete or an alternative agreement is reached. It may still be a good idea to transfer your AAL Shares to your regular stock account in order to simplify and consolidate all of your stock shares. That option is something to discuss with your financial advisor. 
Patrick Hancock
APFA Retirement Specialist


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