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Friday, September 23, 2016
- 2017 Benefits Enrollment Guide Now Online – LAA/LUS
- Proper Disposal of Former Uniform Items – LAA/LUS
- Reporting or Filing an IOD – LAA
- EAP Assistance Available – LAA/LUS
2017 Benefits Enrollment Guide Now Online – LAA/LUS
The Annual Benefits Enrollment Period for AA employees will begin on October 17th and run through October 28, 2016.
Please take the time to review the Plan Options to determine which plans are best suited for your family needs.
AA will also be sending benefits pamphlets via regular mail.
Proper Disposal of Former Uniform Items – LAA/LUS
With the recent cutover to the new uniforms, please remember to follow proper security protocol for disposing of former uniform items. Uniform disposal guidelines are listed in the General Policies and Guidelines section, page 1.19 of the In Flight Manual.
Policy states that selling, donating, or giving away uniform items with AA logos or insignias, including AA wings, to persons outside of American Airlines Flight Service is prohibited, due to the potential security risk it could pose.
As a reminder, Flight Attendants should remove any AA embellishments on garments such as insignias, stripes, or buttons from items that are donated or given away to non-AA employees or organizations.
Reporting or Filing an IOD – LAA
One of the frequently asked questions in the IOD Department is “Can I report an IOD and not miss time from work?”
The answer is yes, you may file an IOD with your supervisor without losing time whether or not you receive medical treatment.
In the event you do not seek immediate medical attention and later require medical care, contact your local IOD Coordinator if you are based at LGA, BOS, or MIA.
If you are based at DFW, LAX, SFO, STL, ORD, RDU or DCA, you may contact the Injury Administrator at the Flight Attendant Service Center:
Call 1-800-VIP-CREW, then select options #, 6, 4
At the first prompt – enter the extension:
- Ext 35148 – Amy Huffman (ORD)
- Ext 35146 – Jeromeo Grayson (DFW/STL)
- Ext 35145 – Michelle Smith (LAX/SFO/BOS/DCA)
- Ext 35147 – Angela Jefferson (RDU)
EAP Assistance Available – LAA/LUS
If you or someone you know is having difficulty or negative responses to the riots, or if past feelings of a traumatic time begin to arise, please know that the APFA Employee Assistance Program is here for you.
Please call our office at (817) 540-0108 ext 8701 or email us at firstname.lastname@example.org. Voicemails and emails are checked regularly and are completely confidential. EAP representatives are Flight Attendants helping Flight Attendants — we are here solely to assist and support the members of APFA.
For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.
For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108
Visit the Contact Us page for general questions or media inquiries.