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1.08.17 – Weather Events, Systems Scheduling

Sunday, January 8, 2017

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PHL Base Flight Attendants,

Once again, here we are faced with another weather event that the New American cannot handle.

Our Flight Attendants are flying blind. Systems Scheduling cannot handle these severe irregular operations. Our members should not be on hold for hours trying to reach scheduling for information on the duty day.

Your representatives have been complaining about this for well over a year. We have had several meetings about this very issue with absolutely no resolve. We are seeing crews being rescheduled illegally due to the lack of knowledge and experience in this department. We are seeing our crews sleeping in airports because are not provided hotel accommodations. Crews are flying illegally because they cannot reach system scheduling. All of which is completely unacceptable.

You will have to continue to try to reach Systems. Snapshot the time you called and how long you had to wait. You can also call PHL Flight Service to advise them of your current situation. They should be able to offer support as well. Your base representatives are doing everything we can to assist our crews. We do ask for your patience. There are two of us on call this weekend on our cell phones, trying to help hundreds of Flight Attendants. Please leave us a message and/or text us your name, CATS number, pairing number with the origination date, where you currently are with a brief description of whats going on.
Kim – (215) 939-6276    Brian – (215) 939-2692

Everyone has access to your Contract on your tablets. Please review your duty day limitations chart, Section 11 E page 11-4, and remember you can extend 2 hours beyond the chart in actual operations.  

You can also reference the Rescheduling language in the 2013 Red Book Contract – Section 10.J., pages 10-35 though 10-41. Knowing your legalities when you are being rescheduled is everyone’s responsibility.

We are all frustrated over the continued failures by this Company. APFA Scheduling Chair, Daniel Koukes has expressed his frustration on behalf of the Flight Attendants. Both sides of the operation is melting down due to the failures of the Crew Tracking/System Scheduling Departments. We will continue to push back with our frustrations and make sure our crews are compensated for any and all Contractual violations.

In Unity and Solidarity,

Kim Kaswinkel
APFA PHL Base President 

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