Thursday, April 6, 2017
IOD Process Centralized at AA HDQs in DFW – LUS
Effective immediately, the Injury on Duty (IOD) process for LUS Flight Attendants has been moved from PHX to DFW Headquarters.
How to contact Injury on Duty administrators:
- All calls will route through the Flight Attendant Service Center, please call (800) 327-0117 and select 2,5,4,3
- Fax medical documentation to (817) 963-1134
- The Injury on Duty center will be available Monday thru Friday from 7:00am to 6:00pm CST
For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.
For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108
Visit the Contact Us page for general questions or media inquiries.