Representing the Flight Attendants
of American Airlines

Representing the Flight Attendants of American Airlines

11.03.17 – (LAA/LUS) – Problems Logging in to Jetnet and/or Crewportal

Friday, November 3, 2107

Issues Logging In to Jetnet and/or Crewportal – LAA/LUS

Some members have reported problems logging into Jetnet and/or Crewportal after recent maintenance performed on Jetnet. Sometimes site updates or maintenance requires users to clear their browser cache/history in order to take care of log-in issues.

If you still experience problems after performing the following steps, please contact Company IT support:

Jetnet Help Desk  888-207-2607 (Option 2)
Crewportal Help Desk  480-693-6029 (Option 5)

Account


Headquarters

ADDRESS:
1004 West Euless Boulevard
Euless, Texas 76040

PHONE:
(817) 540-0108

FAX:
(817) 540-2077

OFFICE HOURS:
Monday - Friday,
9:00 AM - 5:00 PM (CST)

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Contact Us

For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.

For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108

Visit the Contact Us page for general questions or media inquiries.