11.08.17 – (LAA/LUS) – Delay in Processing AM/PM Reserve Requests for Tomorrow

The Company reported that due to an IT glitch earlier today, Crew Scheduling was temporarily unable to award AM/PM preferences to reserves for tomorrow.

After pushing for a manual work-around, the APFA Scheduling Department recently learned that Crew Scheduling was finally able to process the awards; however, they are still unable to guarantee that the glitch has been permanently fixed.

APFA will be following up to make sure that the Company has a back-up plan in place to get future AM/PM requests processed in a timely manner.

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077

 

Headquarters
M-F: 9:00AM - 5:00PM (CST)

APFA Phone Reps
M-F: 7:00AM - 7:00PM (CST)

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CST)
Sat-Sun: 9:00AM - 5:00PM (CST)

APFA Events

3Q21 EC Meeting

December 14 @ 8:00 am - 5:00 pm