The beginning of 2018 has brought on a host of issues with various topics including Elevate Training, ePays, scheduling, and bidsheets. I see the reports that are sent to me, and I hear about even more issues via social media.
In order to help me hold the Company accountable for these issues, it’s important to write problems up immediately. When writing up an issue, please send an email to firstname.lastname@example.org. Don’t just complain on social media—when problems are only discussed on social media, it does not provide the evidence needed to work on a resolution with the Company.
Some important things to include in your email are:
- Your name and employee number
- Your FSM’s name
- A detailed description of the issue (include dates, flight numbers, the names of anyone involved, and anything else you can remember)
- Good contact info for me to reach you in case I have questions
We all have to get in the habit of writing issues up so we can go through the proper channels to get them resolved. Also, please feel free to CC your FSM, along with email@example.com, so that management can see the direct effect these issues are having on Flight Attendants’ daily lives.
APFA Interim LGA Base President
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