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4.24.19 – KCM Outage Tonight

Wednesday, April 24, 2019

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Known Crewmember (KCM) System Maintenance & Outage

American Airlines will be performing system maintenance on the databases that support badging and badge photos. This will impact KCM since it will not be able to access employee photos.

While maintenance in is progress the employee badge photos may be intermittently inaccessible to downline systems including KCM, therefore KCM access will be denied for crewmembers attempting to use the systems.

The planned maintenance windows are scheduled as follows:

  • Wednesday, April 24th – starting at 2300 CT for approx. 90 mins
  • Monday, April 29th – starting at 2300 CT for approx. 90 mins
Crewmembers who need access to the sterile area of airports should be prepared to arrive at the departure airport with ample time to clear through the TSA Security Checkpoints.

Jeffrey Ewing
National Safety & Security Chair

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077


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