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9.11.19 – September 11th – We Will Never Forget

APFA Hotline

Wednesday, September 11, 2019

Today marks the eighteenth anniversary of the tragic 9/11 attacks that changed our lives and history forever. Every day we remember the bravery of the Flight Attendants and Pilots on board the four airplanes. They are our heroes.

Today, Flight Attendants are known as First Responders, a much different description of our profession from the days of stewardesses and stewards. On this Patriot Day, please take a moment of silence to pay tribute and honor our colleagues, friends, and loved ones who lost their lives that day. It is important to always remain vigilant, and most importantly never forget!

APFA National President Lori Bassani made the following statement on this anniversary of the 9/11 attacks:

“Eighteen years ago, twenty-five Flight Attendants, eight Pilots, and hundreds of passengers lost their lives in the horrific terrorist attacks that forever changed our industry and America. We continue to remember and honor the women and men who perished that day. Today, we remain vigilant and unified to ensure this type of hate and injustice on mankind never happens again.”


8:46 a.m.: Hijackers crash American Airlines Flight 11 into floors 93 through 99 of the North Tower (1 WTC).

Flight Attendant: Barbara Arestegui
Flight Attendant: Jeffrey Collman
Flight Attendant: Sara Low
Flight Attendant: Karen Martin
Flight Attendant: Kathleen Nicosia
Flight Attendant: Betty Ong
Flight Attendant: Jean Roger
Flight Attendant: Madeline Sweeney
Flight Attendant: Dianne Snyder
Captain: John Ogonowski
First Officer: Thomas McGuinness


9:03 a.m.: Hijackers crash United Airlines Flight 175 into floors 77 through 85 of the South Tower (2 WTC).

Flight Attendant: Robert J. Fangman
Flight Attendant: Amy N. Jarret
Flight Attendant: Amy R. King
Flight Attendant: Kathryn LaBorie
Flight Attendant: Alfred G. Marchand
Flight Attendant: Michael C. Tarrou
Flight Attendant: Alicia N. Titus
Captain: Victor Saracini
First Officer: Michael Horrocks


9:37 a.m.: Hijackers deliberately crash American Airlines Flight 77 into the Pentagon, near Washington, D.C.

Flight Attendant: Michele Heidenberger
Flight Attendant: Jennifer Lewis
Flight Attendant: Kenneth Lewis
Flight Attendant: Renee May
Captain: Charles Burlingame
First Officer: David Charlebois


10:03 a.m.: After learning of the other attacks, passengers on United Airlines Flight 93 launch a counterattack on hijackers aboard their plane to try to seize control of the aircraft. In response, the hijackers crash the plane into an empty field near Shanksville, Pa.

Flight Attendant: Lorraine G. Bay
Flight Attendant: Sandra Bradshaw
Flight Attendant: Wanda A. Green
Flight Attendant: CeeCee Lyles
Flight Attendant: Deborah Welsh
Captain: Jason Dahl
First Officer: Leroy Homer


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