9.11.20 – Remembering the Victims of the Terrorist Attacks of September 11, 2001

Friday, September 11, 2020

Remembering the Victims of the
Terrorist Attacks of September 11, 2001

Today marks the nineteenth anniversary of the tragic 9/11 attacks that changed our lives and history forever. Overall, the terrorist attacks resulted in at least 2,977 fatalities and over 25,000 injuries. Every day we remember the bravery of the twenty-five Flight Attendants and eight Pilots on board the four airplanes. They are our heroes.

Today we are known as First Responders and Essential Workers; a much different description of our profession from the days of stewardesses and stewards. Let us all take a moment of silence to pay tribute and honor our colleagues, friends, and loved ones. It is important to always remain vigilant, and most importantly never forget!

“On this nineteenth anniversary of the attacks on our nation on September 11th, let us not forget the bravery of our very own Flight Attendant colleagues that day,” said APFA National President Julie Hedrick. “Today, we remember American Airlines Flight 11, United Airlines Flight 175, American Airlines Flight 77, and United Airlines Flight 93. These four flights changed our lives and our industry forever. APFA honors our fallen Flight Attendant heroes. 9/11 changed our lives and the definition of our careers forever. Protecting the safety and security of our passengers is the ultimate goal of a Flight Attendant. Flight Attendants paid the ultimate price as the initial First Responders on September 11, 2001.”


8:46 a.m.: En route from BOS to LAX, hijackers crash American Airlines Flight 11 into floors 93 through 99 of the North Tower (1 World Trade Center). All 92 people on the Boeing 767 aircraft died in the crash — 11 crew members and 81 passengers; 5 of them were hijackers.

BOS-based Flight Attendant: Barbara Arestegui
BOS-based Flight Attendant: Jeffrey Collman
BOS-based Flight Attendant: Sara Low
BOS-based Flight Attendant: Karen Martin
BOS-based Flight Attendant: Kathleen Nicosia
BOS-based Flight Attendant: Betty Ong
BOS-based Flight Attendant: Jean Roger
BOS-based Flight Attendant: Dianne Snyder
BOS-based Flight Attendant: Madeline Sweeney
BOS-based Captain: John Ogonowski
BOS-based First Officer: Thomas McGuinness


9:03 a.m.: En route from BOS to LAX, hijackers crash United Airlines Flight 175 into floors 77 through 85 of the South Tower (2 World Trade Center). All 65 people on the Boeing 767 aircraft died in the crash — 9 crew members and 56 passengers; 5 of them were hijackers.

BOS-based Flight Attendant: Robert J. Fangman
BOS-based Flight Attendant: Amy N. Jarret
BOS-based Flight Attendant: Amy R. King
BOS-based Flight Attendant: Kathryn LaBorie
BOS-based Flight Attendant: Alfred G. Marchand
BOS-based Flight Attendant: Michael C. Tarrou
BOS-based Flight Attendant: Alicia N. Titus
BOS-based Captain: Victor Saracini
BOS-based First Officer: Michael Horrocks


9:37 a.m.: En route from IAD to LAX, hijackers crash American Airlines Flight 77 into the Pentagon, near Washington, D.C. All 64 people on the Boeing 757 aircraft died in the crash — 6 crew members and 58 passengers; 5 of them were hijackers.

DCA-based Flight Attendant: Michele Heidenberger
DCA-based Flight Attendant: Jennifer Lewis
DCA-based Flight Attendant: Kenneth Lewis
DCA-based Flight Attendant: Renee May
DCA-based Captain: Charles Burlingame
DCA-based First Officer: David Charlebois


10:03 a.m.: After learning of the other attacks, passengers on United Airlines Flight 93 launch a counterattack on hijackers aboard their plane to try to seize control of the aircraft. The flight was en route from EWR to SFO. In response, the hijackers crashed the plane into an empty field near Shanksville, PA. All 44 people on the Boeing 757 aircraft died in the crash — 7 crew members and 37 passengers; 4 of them were hijackers.

EWR-based Flight Attendant: Lorraine G. Bay
EWR-based Flight Attendant: Sandra Bradshaw
EWR-based Flight Attendant: Wanda A. Green
EWR-based Flight Attendant: CeeCee Lyles
EWR-based Flight Attendant: Deborah Welsh
EWR-based Captain: Jason Dahl
EWR-based First Officer: Leroy Homer

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