10.11.20 – September Schedule Paycheck Issue

APFA Special Hotline

Sunday, October 11, 2020

September Schedule Paycheck Issue

Please note: This hotline only applies to approximately 500 former US Airways Flight Attendants, on furlough, based in Arizona, California, Massachusetts, and Texas.

If you are a former US Airways Flight Attendant based at BOS, DFW, LAX, PHX, or SFO, and you are furloughed, you may have noticed your standard deductions were not deducted from your September schedule paycheck. Additionally, if you have your direct deposit routed into multiple accounts, you may have noticed that the deposit only went into the main account you have on file.

Why did this happen?

Due to state laws that mandate earlier payment of your final paycheck and the Paperless Pay system limitations, the system could not capture your regular deductions and deposit routings.

Since this special paycheck was issued ahead of the usual closeout process, you will be issued a supplemental paycheck for the October 15th pay period to ‘true-up’ any wages owed, if any. If there is enough to cover the owed deductions, no action is needed from you, and if there are insufficient earnings, you will be direct billed.

If you have questions or need help understanding your pay statement, please contact the Payroll Service Center via email at psc@aa.com, or via phone at 800-447-2000 (option 1, then option 6), between 8 a.m. – 6 p.m. CT Monday through Friday.

If you haven’t already updated your personal email on file with the Company, and you would like to receive periodic updates from the Company, you may update your email here.

In Solidarity,

Brian Walsh
APFA National Contract Chair


1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077


M-F: 9:00AM - 5:00PM (CST)

APFA Phone Reps
M-F: 7:00AM - 7:00PM (CST)

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CST)
Sat-Sun: 9:00AM - 5:00PM (CST)

APFA Events

Currently, no scheduled events...