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10.21.20 – APFA PHL Base Brief – Wednesday, October 21, 2020

Wednesday, October 21, 2020

New PBS Mis-Award Challenge Process

PBS awards are now viewable. Contractually, the Company must provide a process for Flight Attendants to challenge their bid awards. We are disappointed that the Company has decided to close the Flight Attendant Bidding Resource Center (FABRC), which was one of the best services offered to our members.

Beginning with the November bid month, there is a new process to have your bid awards reviewed and challenged. The Company will launch a new Support Tab in Crew Portal. You will be able to submit forms for the following systems and reasons:

PBS: Award challenges, dashboard information issues, system feedback
LRD: Reserve rotation questions, LH/RSV status questions
Vacation: All vacation inquiries
All other systems: for technical feedback issues.

For additional information, and to read about the new mis-award challenge process, click here.

We would like to thank all of the FABRC Flight Attendants who helped our Flight Attendants with bidding strategies and questions.

Professional Standards

APFA Professional Standards is a voluntary, confidential service offered to Flight Attendants. The goal of Professional Standards is to resolve conflicts and concerns with fellow employees without involving management and to prevent escalation to disciplinary action.

Your Professional Standards Representatives are fellow Flight Attendants trained to mediate and facilitate resolution at the lowest intervention level. The integrity of this program is reliant on confidentiality. We provide a collaborative approach to resolving issues in the workplace. We urge you to utilize the resources that we provide. No issue is too trivial.

One of the most recent issues in today’s environment is mask compliance. The Company’s mask mandate has been the subject of many calls. Along with the Allied Pilots Association (APA), we take this very seriously and will address each call with the utmost concern. As Union members, we want to protect all jobs. Professional Standards should be your first contact in conflict resolution.

PHL has a great team of experienced professionals dedicated to resolving conflicts or concerns without involving management.

Deb McCormick – (401) 225-1459  |
Kathryn Bedrosian – (267) 226-2744  |
Michael Gibson – (267) 432-0192  |

Update Your Contact Information with APFA

If you are furloughed or have had a change in your address, please update your contact information with APFA. When you update your information with American, you must also update your information with APFA. If you are on furlough, on a leave, or just need to update your information with APFA, all of the pertinent information may be found here.

Unemployment Resources

Whether you are furloughed or on a leave, the APFA website has an Unemployment Resources page to assist you. Here, you will find unemployment information by base, as well as virtual Town Hall recordings to assist with your questions. If you have questions or concerns about your unemployment filing, email our specialists at To date, our Unemployment Specialists have recovered over $1 million dollars in benefits for American Airlines Flight Attendants.

Involuntary Furlough Town Hall

APFA will be hosting a virtual involuntary furlough town hall on October 23rd at 11 am CDT.

In Solidarity,

Kim Kaswinkel
APFA PHL Base President

Tracey Montanari
APFA PHL Base Vice President

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077


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