Representing the Flight Attendants
of American Airlines

Representing the Flight Attendants of American Airlines

9.09.21 – APFA MIA Base Brief – Brady Byrnes, Vice President of Flight Service, is Hosting a Town Hall at MIA

Thursday, September 9, 2021

Brady Byrnes, Vice President of Flight Service,
is Hosting a Town Hall at MIA


In the past year and because of COVID-19 and the downgrade in schedule and service we have all seen the resulting impact on our workforce regarding passenger response. Passengers are taking their outrage out on us as flight attendants. They are angry because the planes aren’t flying, they are angry because they must wear masks, they were angry because they didn’t have food and beverages, they are angry because it became more difficult to have their emotional support animals. They are angrier and as the front-line employees we have been taking the blame .

The uptick in passenger complaint letters is exponential and often just because you are doing your job.

This is your chance to let your voices be heard. Brady Byrnes, Vice President of Flight Service will be hosting a Town Hall meeting about CERS reports. The very reports you have to file for passenger misconduct. PLEASE COME OUT! No Flight Attendant should be subjected to the physical and verbal assaults that have become routine in our line of work! Come on out MIA!

In Solidarity,

Randy Trautman
APFA MIA Base President

Heidi Morgan
APFA MIA Base Vice President



1004 West Euless Boulevard
Euless, Texas 76040

(817) 540-0108

(817) 540-2077

Monday - Friday,
9:00 AM - 5:00 PM (CST)

Our Sister Unions

APFA Events

Virtual Retirement Town Hall

October 13 @ 11:00 am - 12:00 pm

Fall BOD Meeting

October 19 @ 9:00 am - October 20 @ 5:00 pm

APFA Supports

Contact Us

For issues with logging into your account please contact the Membership Department during regular business hours at (817) 540-0108 ext. 8153.

For important or time-sensitive issues regarding contract, scheduling, health, IOD, or other department-related questions please visit the department contact information page to contact the department you need. For immediate assistance please call APFA headquarters at (817) 540-0108

Visit the Contact Us page for general questions or media inquiries.