5.03.25 – APFA LGA Base Brief – Representation & Communication in New York

Representation &
Communication in New York

Saturday, May 3, 2025

New York Base Communication Platforms

We have a plan to ensure clear and consistent communication with the base. We will publish an official base brief recapping current events and base-related matters each month, with additional briefs as needed, which might include updates on current events.

By the 5th of each month, we will share the staffing and allocation forecasts through our private Facebook group and Instagram account. We aim to create a more engaging product without the Association’s policies’ constraints, which require specific guidelines meant to protect APFA from liability. While we make a responsible product, we will add a personal touch that members can look forward to every month when we prepare for bidding. This personal touch is what makes us a community, and we hope it will make you feel more connected.

You can expect simplified official staffing/allocations forecast via an official base brief containing the same essential information. Our goal is to ensure that critical information remains accessible to our members while keeping members engaged with our style.

We invite your feedback as we prepare to release our first forecasts for the June bid month on or before May 5, 2025. As we progress with our initiatives as officers, your input will help us decide whether to continue, adjust, or discontinue our efforts. Additionally, we will periodically survey the community to ensure that we provide services tailored to the specific needs of our Union members. Your feedback will be carefully considered and directly influence our decisions and services.

Requesting Union Representation

[email protected], [email protected]

To request Union representation for a meeting with management, please email us at [email protected]. After receiving your request, we’ll send you a PDF titled “Authorization to Represent” to complete, sign, and return. We will also ask you to provide a MyView record related to the Attendance or Performance meeting. Our response will outline our representation process and what to expect next. We serve nearly 3,400 members with limited staff, so we appreciate your patience. Review our communication carefully to avoid confusion.

All meeting requests from management should be in your official company email, and you can forward this meeting appointment directly to our base admin email when requesting representation.

Please give at least 48 hours or two business days’ notice to accommodate all requests. We set our agenda every Friday based on availability, and if you miss this timeline, we may need to ask you to reschedule. If you cannot reschedule, we will always work with you to ensure you have representation.

Please do not text requests or send personal documents via text. If you text us to request representation, we will respond with instructions to our base admin email to ensure we protect your privacy. When you communicate with APFA, it is preferred that members do so using their personal email accounts. Please follow up if you do not receive a response from our base admin email after 24 hours.

Thank you for your cooperation.

How to Contact Us

LGA Base Council Representatives do not conduct Union business via our company emails or private messaging on social media platforms. Please communicate all Union matters to our APFA-provided emails.

Our office hours are Monday-Friday, 9 am-5 pm ET.

Christian M. Santana
817-540-0108 ext. 8495
Mobile: 347-546-0703

Megan Blanchard 
817-540-0108 ext. 5856
Mobile: 504-441-9111

Sharon Dunn
Base Admin Representative
[email protected]

You may send us a base contact form via APFA.org on the LGA base page.

General Inquiries: [email protected] or [email protected]
Base Council: 800-695-4265
Contract & Scheduling Assistance
APFA Live Chat (TEXT) 817-540-0108
Monday-Friday 5 pm – 11 pm CT
Weekends & Holidays 9 AM – 5 PM (CT)

Operational issues during non-business hours:
Daily Ops at 682-315-7070.

New York-LGA Local Social Media Platforms (2)

Facebook Group NYU: www.facebook.com/groups/nyuapfa/
Starting May 1, 2025 – Admin by LGA Base Council Representatives
**The content shared on the following social media pages is the personal work of the account holders and is not sponsored or endorsed by the Association of Professional Flight Attendants. Any opinions or views expressed are those of the account holder and do not necessarily reflect the official position of the APFA.

Instagram: @nyc_apfaunity

Active Now

Currently used for sharing social photos and all base-related content. Members can request pictures or posts to be uploaded by emailing the base administrator at [email protected]. Important information about the Union posted on Facebook will also be shared on Instagram.

**The content shared on the following social media pages is the personal work of the account holders and is not sponsored or endorsed by the Association of Professional Flight Attendants. Any opinions or views expressed are those of the account holder and do not necessarily reflect the official position of the APFA.

Filing Disputes

Whenever you need to file a dispute, we ask that you email us using the base admin email, [email protected] or [email protected].  Please provide us with as much information as possible regarding your dispute. We will acknowledge your request and include an Authorization to Represent form for you to complete, sign, and return to us. We will also attach a brief explanation of how the dispute process works. Disputes are not just the responsibility of the representative who files on your behalf but also your responsibility. The ideal process per the contract is 30 days; however, depending on the type of dispute and circumstances, that can change, and you can keep your dispute ongoing. If you have any questions, please ask the representative who files the dispute on your behalf. We encourage members to always inquire about the status of their dispute, and if you ever have any questions or concerns, please feel free to email the base president directly.

Feedback

We ask that members provide feedback on any improvements you’d like to see in any part of what we do on your behalf. We are restoring a drop box outside the JFK APFA office, where you can leave documents in a locked, secure box. You can also email us directly or leave us a voice message if you’d like to discuss your feedback with one of the officers.

We thank you for any feedback you provide us.

In Solidarity,

Christian M. Santana
LGA Base President
PROUD to Represent New York-LGA
[email protected]

Megan Blanchard
LGA Base Vice President
PROUD to Represent New York-LGA
[email protected]