7.13.25 – APFA DFW Base Brief – Operational Meltdown

Operational Meltdown

Sunday, July 13, 2025

To Our DFW Base Members,

These past several hours—and for some, the past few days—have tested all of us in ways that go far beyond schedules and logistics. The ongoing IROPS disruptions have not only pushed our operation to the edge—they’ve pushed you, our members, well past what should ever be expected.

Let’s be honest: you’re being asked to endure repeated operational breakdowns with limited resources and lengthy, inexcusable hold times—often when you need immediate support the most. We know you’re facing extended duty days, fatigue, rest issues, and in many cases, being left without hotel accommodations or transportation. It’s unacceptable.

This is not a failure of our crews—and it is not a failure of your local leadership.
This is a failure of the company’s operational systems—a fragile infrastructure that continues to miss the mark.

Through it all, you’ve continued to show professionalism, integrity, and strength. But the truth is: you shouldn’t have to rely on those qualities just to survive a trip. You deserve better. We need the manpower and a structure that works. We see it. We feel it. And we are standing with you.

In moments like this, your DFW Base Leadership will not be silent—and we will not stand by.

• We are actively escalating every unresolved hotel issue on your behalf.
• We are demanding immediate and long-term fixes to bring real relief to the front lines—our members.
• We have communicated your experiences directly to management and will continue to press for accountability and change.

If you’re a DFW crew member who was directly affected by the lack of hotel accommodations and had to pay out of pocket for lodging or transportation, please contact us directly at [email protected] so we can assist you further.

Additional Reminders for All DFW Crew:

• Please read the Contract & Scheduling Hotline issued on Sunday, July 13, 2025, for important Rescheduling Reminders
• Complete the IROPS Reporting Form located on APFA.org
• Familiarize yourself with these key sections of the CBA:
  • Section 10.J – Rescheduling
  • Section 11 – Hours of Service
  • Section 6 – Crew Accommodations
• File a CERS report to document safety, fatigue, and operational issues
• Email your CPMs with detailed accounts of your experience

In Unity,

Robin Reitz
APFA DFW Base President

Luis Vasquez
APFA DFW Base Vice President

Fierce advocates for over 7,000 DFW Flight Attendants