Wednesday, March 17, 2021
Pandemic Leave Process for COVID-19 Exposure
or Positive Test Result
When a COVID-19 exposure or positive test happens at work or at home, it is extremely important to take immediate steps to file for a pandemic leave request. The Company has added and continually updates valuable documents on the Flight Service page, which can help answer your frequently asked questions.
COVID-19 Exposure Frequently Asked Questions
Q: Whom should I contact if I test positive for COVID-19?
A: Contact the Team Member Service Center at 1-800-447-2000 option 9, then option 4 to speak to the COVID-19 team. This is also the first step for contact tracing. You will then need to call Crew Scheduling to call out sick for your upcoming trips and file a pandemic leave request.
Q: What happens if I am exposed to COVID-19 outside of work?
A: If a healthcare professional has told you that you need to quarantine due to exposure outside of work, call in sick to Crew Scheduling and then request a pandemic leave.
Q: What happens if I am exposed to COVID-19 while at work?
A: Daily Operations will notify you that you have been potentially exposed to COVID-19 by a coworker or customer.
- If you were potentially exposed to COVID-19 by a coworker, they will remove you from duty with a Code 13. This is a miscellaneous removal code that starts the day you are notified and will continue through the quarantine window.
- If you were potentially exposed to COVID-19 by a customer, Daily Operations will contact you and ask several contact tracing questions to determine if you were exposed. If you were exposed, they will remove you from duty with a Code 13 and provide more information on what to do next.
More COVID-19 Frequently Asked Questions can be found at Jetnet > Flight Service >
HELPFUL LINKS > COVID FAQs
Pandemic Leave Frequently Asked Questions
Q: What qualifies for a Pandemic Leave?
A: Awaiting test results, exposure to a confirmed case of COVID-19, and/or confirmed diagnosis of COVID-19.
Q: How much time off does a Pandemic Leave provide?
A: Approved leaves receive up to two weeks of paid time off. If you are not feeling well after the two-week period, call out sick with Crew Scheduling for any upcoming sequences or Reserve days to be transitioned to a Medical Leave of Absence.
Q: May I travel on Pandemic Leave?
A: No. You cannot travel while on Pandemic Leave.
More Pandemic Leave Frequently Asked Questions can be found at Jetnet > Flight Service > FA Service Center > Personal Information > Personal/Occupational Health Resources > Pandemic Leave FAQs
Pandemic Leave Form
The Pandemic Leave Form can be found at Jetnet > Flight Service > FA Service Center > Personal Information > Personal/Occupational Health Resources > Pandemic Leave Form
Should you have any additional questions, please email firstname.lastname@example.org.
APFA National Health Department Chair