1.19.22 – Temporary Reduction in Service Levels

Wednesday, January 19, 2022

Temporary Reduction In Service Levels

With the continued spread of the Omicron variant, APFA has proposed a temporary reduction to onboard service levels and customer touchpoints. Our goal is to maintain the highest level of Flight Attendant and passenger safety as possible onboard the aircraft. These proposed changes lessen the time that a passenger will not be wearing a mask and, in turn, limit Flight Attendant exposure.

APFA proposals include serving entreés with salad/soup/appetizers in premium cabins when possible and reducing main cabin beverage services on domestic and IPD flights. We have asked that these reductions in service be implemented immediately.

Stay tuned for updated service guidelines from the company.

In Solidarity,