Monday, April 25, 2022
Cutover to Microsoft Teams Phone System at APFA Headquarters
Tomorrow, APFA will retire the Mitel phone system currently used at APFA Headquarters. The system will be replaced by a modern, Microsoft Teams phone system.
The phone system cutover is currently scheduled to take place from 12:30pm- 4:00pm (CT). During that time, there may be temporary service disruptions. In the event the phone system is unavailable, we will communicate this to you via hotline and APFA social media.
Because we want to ensure a communications channel remains open should there be any unforeseen interruptions, Live Messaging for contacting a Contract and Scheduling Representative will be available throughout the day from 9am – 11pm (CT). The Contract and Scheduling desk phone hours will continue to be 7am – 7pm (CT).
If you need to reach a department representative and the phone system is unavailable, please utilize the contact information listed below:
To begin a conversation with a rep, text your question to (817) 540-0108
*By texting into us you are opting in to receiving text updates from the Contract & Scheduling Departments. Please let the chat rep know if you would like to be removed from our mailing list.
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