Skip to content

12.22.22 – How to File a DirectConnect for Holiday Pay Incentive

Thursday, December 22, 2022

How to File a DirectConnect for Holiday Pay Incentive

This morning the Company sent out a CCI message advising Flight Attendants that the Holiday Incentive Pay would be deposited only to their designated “Remainder” bank account. This account is typically your “main” bank account, where the remainder of your pay is deposited after deposits have been made to all other accounts listed above it. Special checks are direct deposited to your Remainder account only and not allocated to any other accounts listed.

If you have checked your pay stub against your flying on your HI1, and feel that your Holiday Incentive Pay is incorrect, the first step is to file a Direct Connect. Here are the steps for filing a Direct Connect:

  • When you submit a DirectConnect, you will receive a response via your aa.com email address
  • All Direct Connect submissions and the reply Crew Comp are retained under the TICKET LOG tab
  • Your history of DirectConnect submissions will go back to the earliest submission and remains there along with the responses for crew comp
  • Submit DirectConnects as quickly as possible
  • If you do not receive a response from Crew Comp within 10 days, please let APFA know via a Pay Discrepancy Report under the FORMS tab on the APFA main page.
  • If you are missing pay, contact your APFA Base President or Vice President and file a NOD immediately


Systemwide Picketing
Tuesday, January 24th, 202311:00 am – 1:00 pm (local time)


APFA Contract & Scheduling Desk
Call or text 817-540-0108
Monday – Friday, 0700 – 1900 (CT)

APFA Live Messaging
Monday – Friday: 1500 – 2300 (CT)
Weekends and Holidays: 0900 – 1700 (CT)
(Link may be found on homepage of APFA.org)

In Solidarity,

Jeff Petersen
APFA National Contract Chair
[email protected]

Marti McMillan
APFA National Scheduling Chair
[email protected]

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

Scroll To Top