10.31.25 – Reserve Reminders: ROTA/ROTD Acknowledgements

Reserve Reminders:
ROTA/ROTD Acknowledgements

Friday, October 31, 2025

On October 1^st, the company discontinued the practice of making “courtesy calls” when Reserve Flight Attendants do not electronically acknowledge ROTA and ROTD assignments when required.  As a result, we have seen an uptick in missed trips over the last month.

ROTA assignments were published earlier today for the first contractual day of November. We want to clarify when Reserves are contractually required to acknowledge on Crew Portal.

ROTA:

Once ROTA runs for the following day, you are required to electronically acknowledge sequence and standby assignments by 2230 Home Base Time (HBT), using the acknowledgment button on Crew Portal. The only exception to that is if you are on a sequence or standby during that timeframe. If on a sequence or standby, you must acknowledge within an hour of release from the sequence or standby.

The company has been issuing missed trips if ROTA assignments are not acknowledged by 2230 HBT. As a reminder, if ROTA assigns you a RAP you do not need to acknowledge the RAP.

ROTD:

If ROTA runs and you are assigned a RAP, any subsequent sequence or standby assignments will be made through ROTD.

If you are given a RAP, you are contractually required to check Crew Portal for an assignment at the start of your RAP. If you have an assignment at the start of your RAP, you are contractually required to electronically acknowledge on Crew Portal.

The exception to that requirement is for RAPs that start before 0500. If you are on a RAP that starts before 0500, you are not required to check Crew Portal for an assignment at the start of your RAP. Any ROTD assignments made for Reserves on a RAP that starts before 0500 require a phone call from the company.

Once your RAP starts, regardless of which RAP you are on, the company is required to make a phone call to notify you of a ROTD assignment.

The only change to that requirement was implemented on October 1^st: if you electronically acknowledge a ROTD assignment in Crew Portal, regardless of whether the assignment was made before or during your RAP, the company is not required to call to notify you of the assignment.

We have heard from many Reserve Flight Attendants who have experienced inconsistencies in how the company is making calls that are required by the contract. If you receive a missed trip (TM) as a result of the company’s failure to make a required call to notify you of an assignment, please contact your base reps for assistance.

If you experience issues with the acknowledgement button on Crew Portal, reach out to Crew Scheduling for assistance. If Crew Scheduling gives you a missed trip a result of acknowledgement issues, please contact your base reps for assistance.

In Solidarity,

Jeff Petersen
APFA National Contract Chair
[email protected]

Marti McMillan
APFA National Scheduling Chair
[email protected]