Representing the Flight Attendants
of American Airlines

Representing the Flight Attendants of American Airlines

2.27.20 – Attendance & Performance Program Decision Issued for Presidential Grievance

Thursday, February 27, 2020

Statement from APFA National President on
AA’s Flight Attendant Attendance and Performance Program
Decision Issued for Union’s Presidential Grievance

EULESS, TX The Association of Professional Flight Attendants (APFA), the union representing the 28,000 Flight Attendants of main line American Airlines has announced an arbitration decision for the Presidential Grievance filed by the Union in August 2018.  “We filed a Presidential Grievance minutes after the Company announced its new Flight Attendant Attendance and Performance Program, just one month after our administration took office,” said National President Bassani. She continued, “This award has been a long time coming and eagerly awaited by our members who have had to endure the punitive program since October of 2018. Following arbitration delays and the necessity for additional arbitration dates, our System Board members spent months meticulously advocating on behalf of our union members to achieve the best possible decision.”

The ruling institutes many significant, positive changes to both the attendance and performance sides of the Company’s program, with fewer opportunities for Flight Attendants to be unjustly disciplined. The major changes ordered by the arbitration board will underscore a much fairer and more respectable program for American Airlines Flight Attendants.

To read this historic decision, click here.



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