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6.17.20 – Medical Treatment During a Fume Event

Injury on Duty hotline

Wednesday, June 17, 2020

Medical Treatment During a Fume Event

If you begin to experience physical symptoms (chest tightness, profound fatigue, muscle aches, sinus congestion, or a persistent cough) following a fume event, contact the Flight Service Daily Operations desk at IOC (1-888-222-4737) to report the incident and your illness/ injury. Doing so will ensure you receive the necessary assistance in seeking immediate medical treatment at the nearest hospital.

Recommended testing should include a blood test to determine exposure. Each Flight Attendant should file the applicable company report. For all odor/fume events, file an IOD and a CERS Report. Flight Attendants will report injuries to a registered nurse who will be available 24/7 to accept calls; you may also request to speak with a telemedicine doctor:

1-844-RPRT-IOD (1 844-777-8463)

If your injury requires immediate medical attention, go to the nearest emergency room. Flight Attendants may also consider reporting their specific safety concern regarding the odor/fume event to:


In Solidarity,

Bellia Peckson
APFA National IOD Chair

1004 West Euless Boulevard
Euless, Texas 76040

Phone: (817) 540-0108
Fax: (817) 540-2077


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