Wednesday, June 17, 2020
Medical Treatment During a Fume Event
If you begin to experience physical symptoms (chest tightness, profound fatigue, muscle aches, sinus congestion, or a persistent cough) following a fume event, contact the Flight Service Daily Operations desk at IOC (1-888-222-4737) to report the incident and your illness/ injury. Doing so will ensure you receive the necessary assistance in seeking immediate medical treatment at the nearest hospital.
Recommended testing should include a blood test to determine exposure. Each Flight Attendant should file the applicable company report. For all odor/fume events, file an IOD and a CERS Report. Flight Attendants will report injuries to a registered nurse who will be available 24/7 to accept calls; you may also request to speak with a telemedicine doctor:
1-844-RPRT-IOD (1 844-777-8463)
If your injury requires immediate medical attention, go to the nearest emergency room. Flight Attendants may also consider reporting their specific safety concern regarding the odor/fume event to:
- Cabin ASAP reports are reviewed by the Event Review Committee (ERC) consisting of individuals from APA, APFA, the FAA, and Company.
- Please send reports of suspected odor/fume events to firstname.lastname@example.org, email@example.com, and firstname.lastname@example.org.
APFA National IOD Chair