Representing the Flight Attendants
of American Airlines

Representing the Flight Attendants of American Airlines

7.23.21 – Keeping Good Records While on an IOD

Friday, July 23, 2021

Keeping Good Records While on an IOD

It is extremely important to keep an accurate record of everything that happens when your
injury occurs until your case is eventually closed. It is advisable to start a folder with all of the records listed below to have all of your documents in one place should you need them.

All paperwork documenting your injury:

  • All medical reports and records
  • All correspondence with AA, Sedgwick, doctors, nurse case managers, attorneys, or anyone else involved in your case
  • Records of all income and benefits received
  • A history of the dates you are off work
  • A record of your mileage related to your medical treatment
  • A diary of your symptoms, treatment, and how your daily activities are affected by the injury
  • A telephone log including names, dates, and what was discussed


APFA strongly encourages communication by email for a paper trail.

In Solidarity,

Bellia Peckson
APFA National Injury on Duty Chair



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