4.30.26 – APFA National Departments Budget Update & Operating Hours

APFA National Departments
Budget Update & Operating Hours

Thursday, April 30, 2026

Effective Friday, May 1, 2026, reductions to certain APFA National Department operating hours and staffing will be implemented.

Under the Fiscal Year 2026 – 2027 budget approved by your Base Presidents, most reductions were absorbed at Headquarters, including National Departments, Committees, and Specialist budgets. The largest impact was on National Departments, necessitating the following changes.

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Click Here for more information on the Fiscal Year 2026 – 2027 budget

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What to Expect

With reduced staffing and revised operating hours across several National Departments, Members may experience longer response/wait times and more limited representative availability. While Headquarters and National Departments will continue to provide support, you may need to reach out to your Base Representatives for more timely assistance with certain questions or concerns.

Click Here for Base Representative Contact Information

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APFA National Department Changes
(Effective May 1, 2026)

Contract & Scheduling Department

Monday–Thursday

• Phone support: 0900–1700 CT
• Staffing: 3 representatives (previously 4)

Friday

• Support available via APFA Live Messaging only: 0900–1700 CT*

Weekend

• For assistance on Saturdays and Sundays, please contact your Base Representatives.

*APFA Live Messaging on Fridays begins on Friday, May 8, 2026.

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Health & Injury on Duty (IOD) Departments

Monday–Thursday

• Available by phone: 0900–1700 CT

Friday–Sunday

• Weekend and after-hours texting will be discontinued. For assistance on Fridays, Saturdays, and Sundays, please contact your Base Representatives.

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Safety & Security Department

New Hours

• Monday–Friday: 0700–2300 CT
  (Previously 24/7/365 coverage)

After-Hours & Weekend Emergencies

• For after-hours or weekend emergencies, please contact your Base Representatives and utilize the APFA Notification System for critical incidents.

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These changes reflect the financial reality in which APFA is currently operating. Reducing department hours and staffing was necessary to continue providing essential services.