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11.19.22 – APFA EAP Professional Standards Update – November 19, 2022

Saturday, November 19, 2022

APFA EAP Professional Standards

APFA Employee Assistance Program (EAP) peer volunteers are trained in Professional Standards and available to you in each base. The APFA EAP Professional Standards operates as a self-help aid among flying partners by providing conflict resolution strategies to those in need. Flight Attendants are encouraged to contact the APFA Employee Assistance Program for confidential support to resolve conflict rather than requesting action from management. The Professional Standards component of APFA EAP exists to assist Flight Attendants in any area that affects professional conduct in the workplace. Please do not write up disputes to management.

It is important to recognize ORD-based Flight Attendant Jillian Bocenda, who has spent many years building relationships and resolving conflicts through APFA Professional Standards. Jillian continues her service to APFA by joining the APFA EAP Peer Representative Committee, and we are grateful for her continued service to our Union.

A trained EAP peer representative is available 24 hours a day, 7 days a week by calling the new confidential phone line:

(833) 214-2002

Select your assigned base, and you will be linked to one of your APFA base EAP peer representatives to assist you.

You may also contact your APFA EAP base peer representative directly:

(click roster to enlarge and to save image)

In Solidarity,

Deborah McCormick
FADAP Coordinator

[email protected]

Marcus Recarte
APFA EAP Specialist
[email protected]

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

APFA Headquarters
1004 West Euless Boulevard
Euless, Texas 76040

M-F: 9:00AM - 5:00PM (CT)
Phone: (817) 540-0108

Call APFA

Contract & Scheduling Desk
M-F: 7:00AM - 7:00PM (CT)
Phone: (817) 540-0108

Chat APFA

After-Hours Live Chat
M-F: 3:00PM - 11:00 PM (CT)
Sat-Sun: 9:00AM - 5:00PM (CT)

APFA Events

Currently, no scheduled events...

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