EAP – APFA

6.21.26 – Happy Father’s Day from APFA EAP

As we honor Father’s Day, APFA EAP recognizes the many ways fatherhood is reflected throughout our membership and the lasting impact fathers and father figures have on the lives of others.

6.15.26 – Men’s Mental Health Awareness Month

June is Men’s Mental Health Month, a time to raise awareness of the emotional, psychological, and social well-being of men. This month serves as an important reminder that mental health is just as important as physical health.

6.01.26 – APFA Secures Improvements to the 2026-2027 CQ Program

Monday, June 1, 2026 APFA Secures Improvements to the 2026-2027 CQ Program American Airlines Inflight management has imposed changes to the 2026-2027 Flight Attendant Continuing Qualification (CQ) program. These changes…

5.10.26 – Happy Mother’s Day 2026

Wishing you a Happy Mother’s Day—wherever you are in the world, and however you are spending your time today. Whether in the air, on a layover, or at home, your care, effort, and presence matter.

5.01.26 – May 2026: Mental Health Awareness Month

Being a Flight Attendant comes with unique demands—irregular schedules, long duty days, time zone changes, and constant transitions. Over time, these challenges can impact both physical and emotional well-being—even for the most experienced crew members.

10.14.25 – Domestic Violence Awareness Month

October is Domestic Violence Awareness Month. Each year, we take this time to bring attention to an issue that affects millions and to remind you that help and hope are always available.

9.09.25 – Remembering and Honoring Those Lost

On this solemn day of remembrance, we pause to honor the lives lost on September 11, 2001. Among them were our own American Airlines Flight Attendants, who served with courage, compassion, and unwavering professionalism in the face of unthinkable tragedy.

9.03.25 – FADAP: National Recovery Month/ 15th Annual FADAP Conference

September is National Recovery Month in the United States. It is a month dedicated to raising awareness about substance use disorders, promoting recovery, and celebrating those who have overcome addiction.

2.17.25 – Endeavor Air/ Delta Connection Flight 4819

Earlier today, Endeavor Air/ Delta Connection Flight 4819 was involved in an incident upon landing in Toronto. There were no fatalities, and the AFA-CWA represented Flight Attendants successfully evacuated all 80 passengers.

2.10.25 – APFA Spring 2025 EAP Peer Committee Representative Recruitment

Do you like helping others? Are you a good listener? The APFA Employee Assistance Program (EAP) is looking for Flight Attendants to join the APFA EAP Peer Committee to provide support and assistance to Flight Attendants at each crew base.

2.08.25 – PSA 5342: Services for PSA Captain Jonathan Campos

We continue to grieve those lost on PSA/ American Eagle Flight 5342. We will pass along information honoring the crew as it becomes available. Services for PSA/ American Eagle Flight 5342 Captain Jonathan Campos will be held early next week in Brooklyn, NY.

2.01.25 – Coping With Traumatic Events

A traumatic event is a profoundly distressing experience that can greatly affect a person’s emotional and physical well-being. The crash of PSA/American Eagle Flight 5342 will have a lasting impact on Flight Attendants and the aviation community.

1.31.25 – A Message of Support for Our AFA PSA Family

We continue to offer support to those affected by the crash of PSA/ American Eagle Flight 5342. Words of support from the aviation community are most appreciated during this difficult time.

1.30.25 – Supporting PSA/ American Eagle Flight Attendants

Our hearts remain with the families of the crew and passengers of American Eagle Flight 5342, and we extend our deepest gratitude to the first responders at the crash site.

1.29.25 – American Eagle Flight 5342 Collides with Helicopter at DCA

At approximately 9:00pm ET, American Eagle Flight 5342, operated by PSA Airlines, was reportedly involved in a collision with a helicopter while landing at Washington National Airport. The flight originated from Wichita, Kansas.

1.08.25 – Southern California Wildfires

The wildfires spreading across Southern California are the most destructive the region has ever experienced. As of this writing, the Palisades fire, west of Los Angeles, has burned 18 square miles

1.01.25 – Terror Attack in New Orleans

Early this morning, a suspect drove a pickup truck around barricades and through a crowd of holiday revelers on Bourbon Street in New Orleans. As of this writing, 10 people were killed and dozens more injured.

10.11.24 – Flight Attendant Drug and Alcohol Program (FADAP): Depression Awareness Month

Depression is the most common form of mental illness in the United States, with around 22 % of adults suffering from depression as of 2022. Too often, depression is misunderstood as simply “feeling sad”.

5.06.24 – May 2024: Mental Health Awareness Month

APFA’s EAP Program provides emotional support and assistance to Flight Attendants and their families. APFA Employee Assistance Program can offer Flight Attendant peer support in addition to assessments and referrals.

3.12.24 – APFA EAP and Critical Incident Response Program (CIRP)

As Flight Attendants, we all play a vital role as first responders. Both your safety and well-being are of the utmost importance both to APFA and to the APFA EAP committee.

2.10.24 – Utilizing APFA EAP Professional Standards

During your sequence, if you are in a confrontation with a fellow Flight Attendant or Pilot that you cannot resolve, we strongly advise against directly contacting the company.

2.05.24 – EAP Peer Committee Representative Recruitment Now Open

The APFA Employee Assistance Program (EAP) is looking for Flight Attendants to join the volunteer APFA EAP Peer Committee to provide support and assistance to Flight Attendants at each crew base.

1.25.24 – New! APFA Notification System for Critical Incidents

American Airlines Inflight Management is responsible for providing the proper support Flight Attendants need when experiencing a critical incident while on duty, and communicating with APFA is an integral part of that responsibility.

12.04.23 – Flying and Over-the-Counter Medications

Can I safeguard my well-being and flight safety while using over-the-counter medications? Consider some best practices. Never use any medication that has alcohol as an ingredient while you are working or within 8 hours of working.

11.06.23 – Flight Attendant Drug and Alcohol Program (FADAP): Substance Use Disorders

As the holiday season fast approaches, celebrations, and gatherings of loved ones also take place. With some holiday gatherings, there will be alcohol served, and like anything, we must be aware of ‘risky” alcohol use.

10.30.23 – Don’t Write it Up – Talk it Out!

As part of APFA’s Employee Assistance Program, we have trained Professional Standards volunteers available to you in every base. After listening to your concerns, APFA EAP representatives will follow up on the situation and pursue the appropriate action necessary.

9.20.23 – Flight Attendant Drug And Alcohol Program (FADAP): September Is National Recovery Month

FADAP is a substance-abuse prevention program, created and promoted for and by the Flight Attendant profession and funded by the FAA. Assistance is provided to all Flight Attendants

8.12.23 – #HawaiiStrong: Assistance for Those Affected by the Hawaii Fires

The recent fires on Hawaii’s Big Island and Maui have caused incredible devastation. Many residents have lost everything, and whole towns have been destroyed.

8.03.23 – Should I or Shouldn’t I Use CBD?

As a Flight Attendant, if you test positive for marijuana (THC), regardless of whether it is state approved medical or recreational marijuana and regardless of whether you knowingly smoked a joint or unknowingly ate a marijuana edible, you will be deemed a test violator.

8.01.23 – EAP Peer Committee Representative Recruitment

The APFA Employee Assistance Program (EAP) is looking for Flight Attendants to join the volunteer APFA EAP Peer Committee to provide support and assistance to Flight Attendants at each crew base.

7.03.23 – Buyer Beware: Buying Medication Overseas

When buying medication overseas, it is important to exercise caution and consider the following points: verify, check, research, consult, carry necessary documentation

5.16.23 – Utilizing APFA EAP Professional Standards

During your sequence, you have a confrontation with a fellow Flight Attendant, and you are unable to resolve your differences. Call your APFA EAP Professional Standards to address the issue.

5.05.23 – May is Mental Health Awareness Month

Mental Health Awareness is about starting conversations about mental health and the elements in our daily lives that affect our well-being. Mental health awareness month aims to reduce the stigma that stops people from asking for help.

4.08.23 – APFA EAP: National Alcohol Awareness Month

April is National Alcohol Awareness Month. Drinking in moderation is fine, but what is “moderation?”

2.28.23 – APFA EAP Critical Incident Response Program (CIRP)

As stated in a previous hotline, the Employee Assistance Program (EAP), Professional Standards, and the Critical Incident Response Program (CIRP) (formerly known as the Critical Incident Response Team (CIRT)), will soon be one group working collaboratively to offer seamless support for Flight Attendants.

1.17.23 – APFA EAP Peer Support Program

The APFA Employee Assistance, Professional Standards, and Critical Incident Response Team Program continues to evolve. We’d like to offer an update on the support and assistance available. A Peer Support Representative may be reached by calling the APFA EAP Helpline at (833) 214-2002, 24 hours a day, seven days a week.

12.13.22 – Holiday Tips/ Wings of Sobriety/ Available Resources

The holiday season is in full swing. So too are the celebrations which usually include alcohol. If you are hosting a holiday gathering, here are some tips you might want to keep in mind. If you need assistance, please take advantage of the resources available.

11.19.22 – APFA EAP Professional Standards Update – November 19, 2022

APFA Employee Assistance Program (EAP) peer volunteers are trained in Professional Standards and available to you in each base. The APFA EAP Professional Standards operates as a self-help aid among flying partners by providing conflict resolution strategies to those in need.

11.01.22 – APFA Employee Assistance Program: New Confidential Phone Line

**New** Confidential Phone Line: A trained EAP peer representative is available 24 hours a day, 7 days a week by calling the new confidential phone line: (833) 214-2002

9.04.22 – Flight Attendant Drug and Alcohol Program (FADAP): September is Recovery Month

September 2022 is National Recovery Month, a time to celebrate and support sobriety, whether you are in recovery or just sober curious.

8.19.22 – APFA Announces EAP Peer Committee Representative Recruitment

Friday, August 19, 2022 APFA Base EAP Peer Committee Representative Recruitment Do you like helping others? Are you a good listener? The APFA Employee Assistance Program (EAP) is looking for…

7.09.22 – Flight Attendant Drug and Alcohol Program (FADAP): “988” Lifeline Goes Live Nationally July 16, 2022

Saturday, July 9, 2022 “988” Lifeline Goes Live Nationally July 16, 2022 Wings of Sobriety Meetings Available Resources If you need assistance, please take advantage of the resources available. (817)…

6.18.22 – Flight Attendant Drug And Alcohol Program (FADAP): Mental Health Treatment Works

Saturday, June 18, 2022 Mental Health Concerns: Treatment Works For more information: Mental Health Concerns: Treatment Works Wings of Sobriety Meetings Available Resources If you need assistance, please take advantage…

5.31.22 – Coping With Emotional Stress

Tuesday, May 31, 2022 Coping With Emotional Stress As a nation, we are all grieving, viewing the senseless massacres of fellow Americans just trying to live their lives. Watching the…

5.23.22 – Mental Health Awareness Month

Monday, May 23, 2022 Mental Health Awareness Month In recognition of Mental Health Awareness month, Chaddrian Calhoun, co-chair of the Diversity, Equity, and Inclusion Committee, approached us about mental health…

4.20.22 – Flight Attendant Drug And Alcohol Program (FADAP): National Alcohol Awareness Month

Wednesday, April 20, 2022 For more information: National Council on Alcoholism and Drug Dependency (NCADD) What is FADAP? FADAP is a substance-abuse prevention program, created and promoted for and by…

3.05.22 – EAP/ FADAP Update: Frequently Asked Questions, Sleeping Medications

Saturday, March 5, 2022 From Your EAP Representatives: Frequently Asked Questions We would like to share some important questions our department has received this month. Q1: Is it legal to be…

2.07.22 – Substance Use: We’re Here to Help

Monday, February 7, 2022 Substance Use: We’re Here to Help Our APFA EAP (Employee Assistance Program) and FADAP (Flight Attendant Drug and Alcohol Program) can reach those that need care. The…

12.30.21 – 2022 EAP Contact Information Update

Thursday, December 30, 2021 2022 EAP Contact Information Update We continue to experience challenging times. The Employee Assistance Program (EAP) is here for you. Mental health concerns can adversely impact…

12.14.21 – Flying With an Impaired Flight Attendant

Tuesday, December 14, 2021 Flying With an Impaired Flight Attendant What do you do when you are flying with an impaired Flight Attendant? This question comes up quite frequently when…

10.22.21 – APFA Employee Assistance Program

Friday, October 22, 2021 Instructions for a Random Drug Test We have been receiving many calls expressing concerns about random drug testing procedures. I have written a basic description with…

10.07.21 – APFA EAP: Fake Prescription Pills

Thursday, October 7, 2021 Fake Prescription Pills Working in a safety-sensitive job, we are responsible for remaining vigilant over what we ingest. We have put out information warning against the…

9.11.21 – APFA EAP 9/11 Tribute: From the Ashes, Angels Emerge

Saturday, September 11, 2021 From the Ashes, Angels Emerge As Flight Attendants, we have all internalized the grief of that fateful day in different ways. In the days after 9/11,…

8.31.21 – 2021 Flight Attendant Drug and Alcohol Program Conference

Tuesday, August 31, 2021 2021 Flight Attendant Drug and Alcohol Program Conference This year’s Flight Attendant Drug and Alcohol Program (FADAP) Conference was held August 17th-19th, in Linthicum Heights, MD.…

8.29.21 – An Expression of Gratitude

Sunday, August 29, 2021 An Expression of Gratitude As you know, the Civil Reserve Air Fleet (CRAF) program is in full swing, evacuating thousands from Afghanistan daily. As with most CRAF…

8.09.21 – Domestic Violence

Monday, August 9, 2021 Domestic Violence is Not Just Punching or Black Eyes Think about counting to the number nine and at that very moment a woman is being assaulted. …

7.05.21 – Passenger Misconduct Events

Monday, July 5, 2021 Passenger Misconduct Events As we are all aware, passenger misconduct events—and their severity—are at an all-time high. While there have been some positive strides towards holding…

6.25.21 – Turbulence Injuries

Friday, June 25, 2021 Turbulence Injuries One of the most significant challenges experienced during the summer season is inclement weather, which often leads to turbulence. Whenever encountering turbulence, always remain…

6.11.21 – Alcohol Testing in the European Union

Friday, June 11, 2021 Alcohol Testing in the European Union (EU) This is an important message from your EAP department. On the heels of the Germanwings incident, in 2018, the…

4.21.21 – Continuing the Work to Improve Our Justice System

Wednesday, April 21, 2021 Continuing the Work to Improve Our Justice System The verdict announced yesterday in the trial of Derek Chauvin for the murder of George Floyd is a…

4.05.21 – Injured in Turbulence – What Next?

Monday, April 5, 2021 Injured in Turbulence – What Next? If you sustain an injury due to turbulence, notify the Captain immediately and request the turbulence and injury event be…

1.08.21 – An Update on the Violence in Washington, D.C.

Friday, January 8, 2021 Hello Everyone, In a hotline sent on Wednesday of this week, I spoke about politically motivated disturbances aboard various flights headed to Washington, D.C. Some of these incidents…

10.07.20 – Professional Standards: A Valuable Resource

Wednesday, October 7, 2020 Professional Standards: A Valuable Resource APFA Professional Standards is a voluntary, confidential service offered to Flight Attendants. The goal of Professional Standards is to resolve conflicts…

9.16.20 – APFA EAP Hotline: Managing Change in a Time of Uncertainty

Wednesday, September 16, 2020 Managing Change in a Time of Uncertainty Uncertainty, by its nature, is stressful. We are built to be cautious of change. The changes brought by COVID-19…

9.12.20 – Injured in Turbulence – What Next?

Saturday, September 12, 2020 Injured in Turbulence – What Next? If you sustain an injury due to turbulence, notify the Captain immediately and request the turbulence and injury event be…

8.25.20 – APFA EAP Hotline: Together We Will Get Through This

Tuesday, August 25, 2020 Together We Will Get Through This It is a pivotal time in the airline industry. For many of us with many decades of flying with American,…

7.24.20 – APFA EAP Hotline: You Are Not Alone. We Are Here for You

Friday, July 24, 2020 You Are Not Alone. We Are Here for You. Sometimes we forget the power of simplicity. We get stricken with anxiety and hopelessness because everything just…

6.05.20 – Together We Can Do Better

Friday, June 5, 2020 TOGETHER WE CAN DO BETTER Dear Fellow Flight Attendants: I am writing this hotline with mixed emotions; my heart is both broken and hopeful. Broken due…

5.29.20 – APFA EAP, CIRT, PS and FAIR Assistance Programs

Friday, May 29, 2020 APFA EAP, CIRT, PS and FAIR Assistance Programs Your APFA Employee Assistance Program (EAP) Department is a confidential service provided to you as a member of…

4.11.20 – A Virtual View; While Quarantined

Saturday, April 11, 2020 A Virtual View; While Quarantined… With social distancing being prevalent in every state, your AA/APFA Critical Incident Response Team is actively conducting virtual support sessions for…

3.16.20 – COPING WITH THE COVID-19 PANDEMIC

March 16, 2020 COPING WITH THE COVID-19 PANDEMIC: Are you Mentally and Financially Prepared? As we prepare nationally to reduce the spread of the coronavirus (COVID-19), it’s perfectly normal to…

3.13.20 – Coronavirus Update

Friday, March 13, 2020 Health What is the coronavirus? Also known as 2019 novel coronavirus (COVID-19), the coronavirus is a family of viruses that typically affect the respiratory tract of…

3.12.20 – The Scoop

Thursday, March 12, 2020 President Trump Suspends Foreign National Travel from the Schengen Area Countries APFA National President Lori Bassani’s Letter to the Membership: Dear Fellow Flight Attendants, The announcement…

3.04.20 – The Scoop

Wednesday, March 4, 2020 2020 Martha W. Griffiths Award Recipients Steve Watson, DFW; John Nikides, LAX; Randy Trautman, MIA; & Patrick Hancock, DFW APFA proudly bestowed its highest honor, The…

3.01.20 – Grief. What is It?

Sunday, March 1, 2020 GRIEF: Little by little, we let go of loss, but never of love. When an individual experiences a great loss—whether a person, property, jobs, core belief…

2.13.20 – The Scoop

Thursday, February 13, 2020 Ballots Must Be Received by 10:00 am CT, March 9, 2020 Ballots for APFA National Officer Run-Off Election were mailed February 7, 2020. If you do…

2.08.20 – Depression & Anxiety

Saturday, February 8, 2020 Depression and Anxiety Feeling down or having the blues now and then is normal. Everyone feels anxious from time to time- it’s a normal response to…

11.07.19 – EAP – Domestic Violence

Thursday, November 7, 2019 Domestic Violence is Not Just Punching or Black Eyes Think about counting to the number nine and at that very moment a woman is being assaulted. …

10.23.19 – Managing Stress After a Natural Disaster

Wednesday, October 23, 2019 Managing Stress After a Natural Disaster In the aftermath of the tornado and severe storms that ripped through Dallas, Arkansas, Oklahoma and Missouri, we need…

10.08.19 – Oct 26th – National Prescription Drug Take Back Day

Tuesday, October 8, 2019 National Prescription Drug Take Back Day – October 26th The Drug Enforcement Administration (DEA) has scheduled another National Prescription Drug Take Back Day, to be…

10.02.19 – Weekly Scoop

Wednesday, October 2, 2019 Join the ConversationAPFA National Officers, the Negotiating Committee, the Joint Scheduling Implementation Committee (JSIC), and the National Department Chairs & Specialists will host a Telephone Town…

9.11.19 – Weekly Scoop

Wednesday, September 11, 2019 – AMERICAN AIRLINES FLIGHT 11 – BARBARA ARESTEGUI – JEFFREY COLLMAN – SARA LOW – KAREN MARTIN – KATHLEEN NICOSIA – BETTY ONG – JEAN…

8.28.19 – Weekly Scoop

Wednesday, August 28, 2019 KCM Uniform Delayed Implementation TSA is delaying implementation of the uniform requirement at KCM access points. The procedure to require a uniform for access through…

5.18.18 – (LAA/LUS) – Getting to Know Your APFA EAP Department

Getting to Know Your APFA EAP Department The APFA Employee Assistance Program (EAP) was created to support Flight Attendants who are experiencing difficulties of a personal or work-related nature.…

5.17.18 – (LAA/LUS) – APFA Press Release – Flight Attendants’ Union Says Tougher Approach by Feds to Sexual Harassment in the Skies is Long Overdue

FOR IMMEDIATE RELEASE Flight Attendants’ Union Says Tougher Approach by Feds to Sexual Harassment in the Skies is Long Overdue APFA Supports New Reporting Requirements, Stronger Penalties, and…

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