Employee Assistance Program

6.21.26 – Happy Father’s Day from APFA EAP

As we honor Father’s Day, APFA EAP recognizes the many ways fatherhood is reflected throughout our membership and the lasting impact fathers and father figures have on the lives of others.

5.10.26 – Happy Mother’s Day 2026

Wishing you a Happy Mother’s Day—wherever you are in the world, and however you are spending your time today. Whether in the air, on a layover, or at home, your care, effort, and presence matter.

5.01.26 – May 2026: Mental Health Awareness Month

Being a Flight Attendant comes with unique demands—irregular schedules, long duty days, time zone changes, and constant transitions. Over time, these challenges can impact both physical and emotional well-being—even for the most experienced crew members.

10.14.25 – Domestic Violence Awareness Month

October is Domestic Violence Awareness Month. Each year, we take this time to bring attention to an issue that affects millions and to remind you that help and hope are always available.

9.09.25 – Remembering and Honoring Those Lost

On this solemn day of remembrance, we pause to honor the lives lost on September 11, 2001. Among them were our own American Airlines Flight Attendants, who served with courage, compassion, and unwavering professionalism in the face of unthinkable tragedy.

9.03.25 – FADAP: National Recovery Month/ 15th Annual FADAP Conference

September is National Recovery Month in the United States. It is a month dedicated to raising awareness about substance use disorders, promoting recovery, and celebrating those who have overcome addiction.

2.17.25 – Endeavor Air/ Delta Connection Flight 4819

Earlier today, Endeavor Air/ Delta Connection Flight 4819 was involved in an incident upon landing in Toronto. There were no fatalities, and the AFA-CWA represented Flight Attendants successfully evacuated all 80 passengers.

2.10.25 – APFA Spring 2025 EAP Peer Committee Representative Recruitment

Do you like helping others? Are you a good listener? The APFA Employee Assistance Program (EAP) is looking for Flight Attendants to join the APFA EAP Peer Committee to provide support and assistance to Flight Attendants at each crew base.

2.01.25 – Coping With Traumatic Events

A traumatic event is a profoundly distressing experience that can greatly affect a person’s emotional and physical well-being. The crash of PSA/American Eagle Flight 5342 will have a lasting impact on Flight Attendants and the aviation community.

1.31.25 – A Message of Support for Our AFA PSA Family

We continue to offer support to those affected by the crash of PSA/ American Eagle Flight 5342. Words of support from the aviation community are most appreciated during this difficult time.

1.30.25 – Supporting PSA/ American Eagle Flight Attendants

Our hearts remain with the families of the crew and passengers of American Eagle Flight 5342, and we extend our deepest gratitude to the first responders at the crash site.

1.08.25 – Southern California Wildfires

The wildfires spreading across Southern California are the most destructive the region has ever experienced. As of this writing, the Palisades fire, west of Los Angeles, has burned 18 square miles

10.11.24 – Flight Attendant Drug and Alcohol Program (FADAP): Depression Awareness Month

Depression is the most common form of mental illness in the United States, with around 22 % of adults suffering from depression as of 2022. Too often, depression is misunderstood as simply “feeling sad”.

5.23.24 – Columbia University Medical Center Research Study

We Need Your Help! If you have performed your safety-sensitive duties within the past six months, you are eligible to participate in an important survey that will help the profession better understand the unique challenges that Flight Attendants face

5.06.24 – May 2024: Mental Health Awareness Month

APFA’s EAP Program provides emotional support and assistance to Flight Attendants and their families. APFA Employee Assistance Program can offer Flight Attendant peer support in addition to assessments and referrals.

3.12.24 – APFA EAP and Critical Incident Response Program (CIRP)

As Flight Attendants, we all play a vital role as first responders. Both your safety and well-being are of the utmost importance both to APFA and to the APFA EAP committee.

2.10.24 – Utilizing APFA EAP Professional Standards

During your sequence, if you are in a confrontation with a fellow Flight Attendant or Pilot that you cannot resolve, we strongly advise against directly contacting the company.

2.05.24 – EAP Peer Committee Representative Recruitment Now Open

The APFA Employee Assistance Program (EAP) is looking for Flight Attendants to join the volunteer APFA EAP Peer Committee to provide support and assistance to Flight Attendants at each crew base.

1.25.24 – New! APFA Notification System for Critical Incidents

American Airlines Inflight Management is responsible for providing the proper support Flight Attendants need when experiencing a critical incident while on duty, and communicating with APFA is an integral part of that responsibility.

12.04.23 – Flying and Over-the-Counter Medications

Can I safeguard my well-being and flight safety while using over-the-counter medications? Consider some best practices. Never use any medication that has alcohol as an ingredient while you are working or within 8 hours of working.

11.06.23 – Flight Attendant Drug and Alcohol Program (FADAP): Substance Use Disorders

As the holiday season fast approaches, celebrations, and gatherings of loved ones also take place. With some holiday gatherings, there will be alcohol served, and like anything, we must be aware of ‘risky” alcohol use.

10.30.23 – Don’t Write it Up – Talk it Out!

As part of APFA’s Employee Assistance Program, we have trained Professional Standards volunteers available to you in every base. After listening to your concerns, APFA EAP representatives will follow up on the situation and pursue the appropriate action necessary.

9.20.23 – Flight Attendant Drug And Alcohol Program (FADAP): September Is National Recovery Month

FADAP is a substance-abuse prevention program, created and promoted for and by the Flight Attendant profession and funded by the FAA. Assistance is provided to all Flight Attendants

8.12.23 – #HawaiiStrong: Assistance for Those Affected by the Hawaii Fires

The recent fires on Hawaii’s Big Island and Maui have caused incredible devastation. Many residents have lost everything, and whole towns have been destroyed.

8.03.23 – Should I or Shouldn’t I Use CBD?

As a Flight Attendant, if you test positive for marijuana (THC), regardless of whether it is state approved medical or recreational marijuana and regardless of whether you knowingly smoked a joint or unknowingly ate a marijuana edible, you will be deemed a test violator.

7.03.23 – Buyer Beware: Buying Medication Overseas

When buying medication overseas, it is important to exercise caution and consider the following points: verify, check, research, consult, carry necessary documentation

5.16.23 – Utilizing APFA EAP Professional Standards

During your sequence, you have a confrontation with a fellow Flight Attendant, and you are unable to resolve your differences. Call your APFA EAP Professional Standards to address the issue.

5.05.23 – May is Mental Health Awareness Month

Mental Health Awareness is about starting conversations about mental health and the elements in our daily lives that affect our well-being. Mental health awareness month aims to reduce the stigma that stops people from asking for help.

4.08.23 – APFA EAP: National Alcohol Awareness Month

April is National Alcohol Awareness Month. Drinking in moderation is fine, but what is “moderation?”

2.28.23 – APFA EAP Critical Incident Response Program (CIRP)

As stated in a previous hotline, the Employee Assistance Program (EAP), Professional Standards, and the Critical Incident Response Program (CIRP) (formerly known as the Critical Incident Response Team (CIRT)), will soon be one group working collaboratively to offer seamless support for Flight Attendants.

1.17.23 – APFA EAP Peer Support Program

The APFA Employee Assistance, Professional Standards, and Critical Incident Response Team Program continues to evolve. We’d like to offer an update on the support and assistance available. A Peer Support Representative may be reached by calling the APFA EAP Helpline at (833) 214-2002, 24 hours a day, seven days a week.

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